I brought in my daughter's car for an oil change, air filter, and cabin filter. I was told after checking, the air filter was in good shape and did not need replacement. They could have easily just changed it and charged me for it, but instead they did not do anything that was not needed. This is not the first time that the folks at Tom Dwyer have done this, been honest about what does and does not need to be done.
Manager from Tom Dwyer Automotive Services responded on 06/10/2026 11:07 AM
Thanks Joe. We always say we don't recommend anything you don't need, but people are amazed when they actually see us follow through!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer