Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

116 Reviews

99% Would Recommend
Latest Review over 5 years ago

Reviews


BS
BETH S.
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2013
Great service!
Fast friendly and high quality service!

MB
MIKE B.
Winfield, IL
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2013
Tom's Servcie Center is the best!
Great service and very trustworthy.

JS
John S.
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2013 Category: Service
Spoke with Jerry. She said she trusts this business and they are honest.
This review was collected via phone interview by Customer Research Inc.

JR
JIM R.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2013
Trust Dan to be truthful and honest.
Does Dan want to make a sale or to obtain a client. To make a sale - tell them what they want to hear. To make a client - Always tell the truth.
Dan has been my client for many, many years.

JC
Jim C.
BMW 325Ci
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2013 Category: Service
Jim said finding a good mechanic is like finding a good doctor in terms of you can trust them, they have reasonable prices, they are timely and keep him informed. He stated this business does a great job.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Acura 3.5RL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2013 Category: Service
Scott said he had no problems here.
This review was collected via phone interview by Customer Research Inc.

RF
Rosemary F.
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2013 Category: Service
Rosemary said they do good work and deal with well with customers. She stated she is thankful for their service throughout the years.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2013 Category: Service
Jim said he has been a repeat customer for 15-20 years.
This review was collected via phone interview by Customer Research Inc.

RM
Ray M.
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2013 Category: Service
Ray said he has been coming to this business for 40 years and has watched the staff here grow up. The staff here are wonderful and he has recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

KD
Ken D.
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2013 Category: Service
Ken said this business is always responsive to his needs. He trusts them.
This review was collected via phone interview by Customer Research Inc.

LS
LOU S.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2012
meets my needs
Dan and his crew have always been helpful and considerate in helping me keep my 14 year car reliable .I trust them .Lou Steck

RB
ROB B.
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2012
Great service, fair price.
I have always been impressed with the service we receive at Tom's. I always recommend Tom's to friends & neighbors.

DB
Diana B.
Wheaton, IL
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2012 Category: Service
Diana said this business is very accommodating. They work well with vehicles. They are great people to work with.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Wheaton, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2012 Category: Service
Jim said he's been going to this business for years and he knows that they will always be honest.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2012 Category: Service
Don said they completed everything he asked them to do. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

WR
Wayne R.
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2012 Category: Service
Wayne said they always do good work.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2012 Category: Service
Mike said this business does good work.
This review was collected via phone interview by Customer Research Inc.

BS
BUD S.
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2012
Service
Prices are fair and service is great!

KL
Kathy L.
Wheaton, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2012 Category: Service
Kathy said they are reliable and dependable. She always uses this business for service.
This review was collected via phone interview by Customer Research Inc.

DE
Don E.
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Service
Spoke with Don's wife. She said they always go there for all three of their vehicles and they love the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 116 in total