Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

422 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


GC
GEORGE C.
Louisville, KY
Ford Explorer
Verified Customer
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04/18/2019
George C vehicle repair
My needs are met and Gary takes great care of my vehicle and myself which I truly appreciate

RS
RICK S.
Louisville, KY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Outstanding Service
I called the shop late Friday about repairing our company van that had a broken passenger mirror and the shop was able to order one and install it Monday.
Very fast service and very friendly people.

GC
George C.
Louisville, KY
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
George said they usually are pretty quick at getting back to him, and everything.
This review was collected via phone interview by Customer Research Inc.

SS
Shelly S.
Louisville, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Shelly said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RL
ROBIN L.
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Awesome Service!
Awesome service, convenience and friendliness. It's why I've been coming here for 9 years!

CS
Charles S.
Louisville, KY
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Charles said he has always been treated decently by the staff.
This review was collected via phone interview by Customer Research Inc.

DS
Dorothy S.
Louisville, KY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Dorothy said the always do a good job on her vehicle. Tom went over explaining everything to her. Tom seemed like a real good guy.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Louisville, KY
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Larry said the service is always guaranteed.
This review was collected via phone interview by Customer Research Inc.

DH
DALE H.
Louisville, KY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Always friendly and personable. Gary is awsome. They always take such good care of our vehicles. Great place
Always friendly and personable, Gary is awsome, they always take such good care of our vehicles, great place and people

SC
STEPHEN C.
Louisville, KY
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Excellent Mechanics
I count on the guys at Tom's Service to be honest with me with what is wrong with my Mountaineer, the cost of repairs and reassure me that I can drive my SUV with confidence. I really appreciate all that the guys do.

Thanks

SF
Scott F.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Scott said he trusts the service Gary provided. He provided constant communication. He took his vehicle in fast. He completed service at a good price.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Louisville, KY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
James said the business lets him know what is going on with his vehicle, how much it will be, and they always get the job done right.
This review was collected via phone interview by Customer Research Inc.

PW
Patricia W.
Louisville, KY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Patricia said the business takes good care of the vehicle. She has never had any issues with work.
This review was collected via phone interview by Customer Research Inc.

ED
Esperance D.
Louisville, KY
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Esperance said the staff is very friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

JM
Jane M.
Louisville, KY
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Jane said she was satisfied with prompt service received from staff and their follow up, when more time was needed.
This review was collected via phone interview by Customer Research Inc.

KK
Kwizera K.
Louisville, KY
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Kwizera said the staff fixed the vehicle and work was done in good time frame. She stated the price was reasonable, when done they called her, and they did a great job.
This review was collected via phone interview by Customer Research Inc.

CJ
CARMEN J.
Louisville, KY
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Best shop in Newburg
Tom’s the best always gets my car together does same day work and the car is always fixed and I don’t have to keep going back because somethings not right will always go back when I need something done

GP
Greg P.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Greg said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Louisville, KY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Larry said the employees do excellent work and guarantee it also. He's been a long time customer.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Shepherdsville, KY
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Steve said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 422 in total