Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

430 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


RS
RICK S.
Louisville, KY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Outstanding Service
The drivers door handle broke and we were unable to open the door on the drivers side, called Gary and he was able to repair the handle this past Monday morning.
As always outstanding service.

DK
DEBBIE K.
Shepherdsville, KY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Fast, friendly, excellent work which does not break the bank
Always have a good experience. So thankful I found a place I trust to take care of my vehicle

JP
James P.
Louisville, KY
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
James said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DH
DALE H.
Louisville, KY
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Friendliness, great service
Great people. GARY and staff are always friendly, courteous and Great Service on your vehicle. Quick to get service done.
Thank you

TD
Tom D.
Louisville, KY
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2019 Category: Service
Tom said Gary did a good thorough job. He said he was overall satisfied.
This review was collected via phone interview by Customer Research Inc.

MJ
Melvin J.
Louisville, KY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Melvin said his experience was great.
This review was collected via phone interview by Customer Research Inc.

AC
Alicia C.
Louisville, KY
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Alicia said they work on all the vehicles in her family.
This review was collected via phone interview by Customer Research Inc.

MH
Marquis H.
Louisville, KY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Marquis said he really appreciates the mechanic explaining a lot of things to him, where other places just gave him the run around.
This review was collected via phone interview by Customer Research Inc.

GC
GEORGE C.
Louisville, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
George C vehicle repair
My needs are met and Gary takes great care of my vehicle and myself which I truly appreciate

RS
RICK S.
Louisville, KY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Outstanding Service
I called the shop late Friday about repairing our company van that had a broken passenger mirror and the shop was able to order one and install it Monday.
Very fast service and very friendly people.

GC
George C.
Louisville, KY
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
George said they usually are pretty quick at getting back to him, and everything.
This review was collected via phone interview by Customer Research Inc.

SS
Shelly S.
Louisville, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Shelly said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RL
ROBIN L.
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Awesome Service!
Awesome service, convenience and friendliness. It's why I've been coming here for 9 years!

CS
Charles S.
Louisville, KY
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Charles said he has always been treated decently by the staff.
This review was collected via phone interview by Customer Research Inc.

DS
Dorothy S.
Louisville, KY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Dorothy said the always do a good job on her vehicle. Tom went over explaining everything to her. Tom seemed like a real good guy.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Louisville, KY
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Larry said the service is always guaranteed.
This review was collected via phone interview by Customer Research Inc.

DH
DALE H.
Louisville, KY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Always friendly and personable. Gary is awsome. They always take such good care of our vehicles. Great place
Always friendly and personable, Gary is awsome, they always take such good care of our vehicles, great place and people

SC
STEPHEN C.
Louisville, KY
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Excellent Mechanics
I count on the guys at Tom's Service to be honest with me with what is wrong with my Mountaineer, the cost of repairs and reassure me that I can drive my SUV with confidence. I really appreciate all that the guys do.

Thanks

SF
Scott F.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Scott said he trusts the service Gary provided. He provided constant communication. He took his vehicle in fast. He completed service at a good price.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Louisville, KY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
James said the business lets him know what is going on with his vehicle, how much it will be, and they always get the job done right.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 430 in total