Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 454 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


DS
Dianna S.
Louisville, KY
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Dianna said that the place did an excellent job and was very honest.
This review was collected via phone interview by Customer Research Inc.

SS
Shelly S.
Louisville, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Shelly said they are always honest, really nice and always work with her.
This review was collected via phone interview by Customer Research Inc.

AD
Adam D.
Louisville, KY
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2019 Category: Service
Adam said the price was a little too high.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Louisville, KY
Mercury Mountaineer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/01/2019
Overpriced
To make a key was very expensive at Tom's. I should have been given the option to have the key made elsewhere at a lower price

SL
Sherwin L.
Louisville, KY
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Sherwin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LN
Lecia N.
Louisville, KY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Lecia said the business was always prompt, courteous and professional.
This review was collected via phone interview by Customer Research Inc.

LN
Lecia N.
Louisville, KY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Lecia said the business was always prompt, courteous and professional.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Louisville, KY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Larry said this business does a great job, they guarantee their work and they are real professional. He said he would recommend them to anybody, and everybody.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2019 Category: Service
Nick said the service was good.
This review was collected via phone interview by Customer Research Inc.

ES
Ernst S.
Louisville, KY
Ford Thunderbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
Ernst said the business took a little longer than estimated, but it was not a problem.
This review was collected via phone interview by Customer Research Inc.

RL
ROBIN L.
Louisville, KY
FIAT 500L
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Awesome Service!
Awesome, friendly, & honest service as always!!

JF
James F.
Louisville, KY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
James said that the place did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AK
Anthony K.
Louisville, KY
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Anthony said the business does good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Louisville, KY
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2019
Great shop
Always am well taken care of when I reach out to Gary and the shop for help with issues with my vehicles

GH
Greg H.
Cleveland, OH
Chevrolet Classic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2019 Category: Service
Greg said he was very satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Louisville, KY
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
Dan said that he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

JT
JENNIFER T.
Louisville, KY
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Jennifer T
Very Knowledgeable! Great Service!

GC
GEORGE C.
Louisville, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Vehicle service
Techs are knowledgeable and friendly and dependable

RS
Rick S.
Louisville, KY
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Rick said the service was great.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Louisville, KY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
James said every time his vehicle needs something done, he brings it to this business. He has already recommended it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 454 in total