Tom's Service Center 2


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

292 Reviews

99% Would Recommend
Latest Review 15 days ago
EBONY W. on 12/02/2017
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"#1 "
This place is #1 for all of my car mechanical needs! The best in Louisville! Always friendly and kind. They treat you like family! I've had multiple cars worked on by this crew of wonderful people and never had one issue. Check them out you won't be disappointed!
Vehicle: Chevrolet Impala
Service Date: 11/08/2017
Review Created: 12/02/2017 11:26 AM
Gary P. on 11/30/2017
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Gary said they did a very good job.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 11/14/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Phillip S. on 11/30/2017
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Phillip said he knows them well.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 11/03/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
R.C. C. on 11/29/2017
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R.C. said this business did a good job.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 11/22/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Tom D. on 11/27/2017
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Tom said he liked the service he got during his visit to this business.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 11/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
JEROME V M. on 11/21/2017
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"F150"
Found the source of my coolant leak and saved me $$$ on future issues. Great service again.
Vehicle: Ford F-150
Service Date: 11/20/2017
Review Created: 11/21/2017 04:41 AM
J.W. B. on 11/21/2017
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J.W. said it was his first visit to this business and he would recommend them for service.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 10/26/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Kathy F. on 11/17/2017
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Kathy said the business did an excellent job.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
STEPHEN C. on 11/16/2017
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"Convenience"
Not realizing that this is the car facility that my car was being repaired at, I was hesitant in sending my vehicle to Tom's because of an unpleasant experience with prior management. However, once I met Gary and spoke with him and his knowledge about my vehicle, relieved me of any doubt. Yes I would recommend others to take their vehicle in for repair.
Vehicle: Chevrolet TrailBlazer
Service Date: 11/16/2017
Review Created: 11/16/2017 08:39 PM
Ron F. on 11/13/2017
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Ron said they were fast and efficient. They did quality work and they let him know the process of the service. They were fantastic and good people.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 10/31/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
JANETTA J. on 11/10/2017
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"I Love this place!!!"
Always honest and true. They do good work!!
Vehicle: Lincoln Aviator
Service Date: 11/09/2017
Review Created: 11/10/2017 08:55 AM
TONYA W. on 11/09/2017
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"This is the only place my family will take our cars"
Gary, goes up and beyond for this customers. My car broke down on a Saturday afternoon. Gary came to me and pulled my car into the shop ! They will not up sale you or tell you that you new repairs if you don't really need them. They always make sure your happy with their work and their communication each step of the process is amazing.
Vehicle: Toyota Camry
Service Date: 11/07/2017
Review Created: 11/09/2017 03:55 AM
John H. on 11/09/2017
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John said the staff did a very good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Eric M. on 10/30/2017
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Eric said he has taken his vehicle to the business before, and the staff does a great job.
Vehicle: Kia Soul
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Chris S. on 10/30/2017
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Chris said the service was good and quick.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 10/23/2017
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David said the staff was very nice and friendly. They gave him additional information on his vehicle, and they did not have to do that.
Vehicle: Cadillac Deville
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
James E. on 10/20/2017
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James said this business provided good service. They usually get his vehicle back within two or three days.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Larry H. on 10/06/2017
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Larry said this business provided excellent work and they did a great job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/02/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Wesley S. on 09/29/2017
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Wesley said this business did a good job.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Greg K. on 09/29/2017
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Spoke with Cathy. She said she and Greg take their vehicle for oil changes and they're excellent.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/12/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 292 in total