Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

387 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RL
ROBIN L.
Louisville, KY
FIAT 500L
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
New tires.
Friendly, efficient, honest service!!

KM
Kaelin M.
Louisville, KY
Dodge Stratus Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kaelin said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DA
Durga A.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Durga said they did the service on time. They fixed the lights and they did not charge her for labor.
This review was collected via phone interview by Customer Research Inc.

OB
Opal B.
Louisville, KY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Opal said she very satisfied with her experience. The business drops her off and picks her up during the service so that she doesn't have to get a ride from anyone else.
This review was collected via phone interview by Customer Research Inc.

KT
Ken T.
Louisville, KY
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Ken said they put a headlight on the vehicle and now the bumper is messed up. The bumper was brand new. He was instructed to bring the vehicle back to the facility which he will do soon.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Louisville, KY
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Mark said the staff was fast, efficient and the cost was good.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Shepherdsville, KY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Barbara said the staff at this business did great work. She was in and out. The staff were professional and kind.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Louisville, KY
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
James said the business provided good service and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Louisville, KY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
James said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Shepherdsville, KY
Saab 9-7X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Steve said Jerry at the business did a superb job.
This review was collected via phone interview by Customer Research Inc.

DK
DEBBIE K.
Shepherdsville, KY
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Very friendly and informative. Takes time to explain what should be done and if not needed
I’ve used many auto services. Tom’s by far has been the best. Easy to get an appointment and truthful about what is needed. I can trust they are making right decision for me and my vehicle

ED
Elias D.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Evelyn. She said the business always provided good service.
This review was collected via phone interview by Customer Research Inc.

AP
Alvin P.
Louisville, KY
Lincoln Mark VII
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Alvin said, the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DG
Derrick G.
Louisville, KY
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Derrick said that the place always does good work.
This review was collected via phone interview by Customer Research Inc.

LF
Louie F.
Louisville, KY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Louie said that the facility is excellent, the customer service is great and they are super people. He is a return customer, they do an excellent job and finish on time. He is very happy with them and says keep up the good work.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Louisville, KY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Larry said he would recommend the business to anyone for service. They do good work.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Louisville, KY
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
David said the people do a good job and this facility has good mechanics.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Louisville, KY
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
David said he has used this business in the past and will use them again.
This review was collected via phone interview by Customer Research Inc.

AL
Ashley L.
Louisville, KY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ashley said they took care of what needed to be taken care of on her vehicle.
This review was collected via phone interview by Customer Research Inc.

KP
Kim P.
Boston, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Kim said, they are repeat customers of this business because they do good work and take care of them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 387 in total