Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

693 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 7 days ago

Reviews


TF
Thomas F.
Jamaica, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Thomas said they have been good, they take care of the problem right away. They do what they say they will do. He is happy with the service.
This review was collected via phone interview by Customer Research Inc.

SK
Shane K.
Queens Village, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Shane said the employees were very good.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Queens Village, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Charles said this business did good work and he is satisfied with it.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
New York
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Elizabeth said she is a long time repeat customer at this business.
This review was collected via phone interview by Customer Research Inc.

HD
Hallam D.
Saint Albans, NY
Buick Skylark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Hallam said he is happy with the service. He said they are excellent.
This review was collected via phone interview by Customer Research Inc.

OH
Omraj H.
Queens Village, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Omraj said the business was good to him. They did an oil change and other services. They are reliable.
This review was collected via phone interview by Customer Research Inc.

RD
Ramrattan D.
Queens Village, NY
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Ramrattan said he feels confident in their work. He is satisfied.
This review was collected via phone interview by Customer Research Inc.

IP
Ivo P.
Jamaica, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ivo said they have been working on his vehicle for a long time. He trusts them and is very satisfied.
This review was collected via phone interview by Customer Research Inc.

FW
Floyd W.
Queens Village, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Floyd said his overall experience was good. Including the service and the price.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Massapequa, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
David said they were very quick and didn't want to charge him for anything he didn't need.
This review was collected via phone interview by Customer Research Inc.

EJ
Emmanual J.
Queens Village, NY
Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2018 Category: Service
Emmanuel said there was a lot of dishonesty there. They told him a price for a 2 part job. They charged him an arm and a leg for something he didn't even ask for. The whole job was not completed. He was quoted $500. When he picked up, he was told if he wanted the job finished, it would cost him more. Emmanuel stated management should be honest with their customers. He said he does not want to have anything to do with that business again.
This review was collected via phone interview by Customer Research Inc.
Tony R., owner from Tony & Prem Service Station Inc. responded on 06/26/2018

this customer came to my location with a check engine light on ,we scan the car with our computer and give him a price to fi x 2 parts .a purge valve and a vent valve .that was the computer said .when we lift the car up ,the cannister was missing ,so i call him and  told him a price to install a new cannister because that will help him to pass inspection.so agree  .so we replace the cannister and the car pass inspection .so i told him to bring the car a next day and will try to figure why the car is not taking gas ,he came staurday i spend 4 hr to figure what is wrong but i was able to diagnosis it because we were closing so i said to him bring the car back a next  day and leave it with me during the week and he agree to do that.we cannot charge one  price to fix every problem on a car .


WV
Wkorasky V.
Queens Village, NY
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Wkorasky said the service was good. They listened to him and put the right oil in his vehicle, because he had bought the wrong one.
This review was collected via phone interview by Customer Research Inc.

EG
Emma G.
Queens Village, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Emma's husband. He said the business has provided him with good vehicle maintenance for years.
This review was collected via phone interview by Customer Research Inc.

KL
Karissa L.
Hollis, NY
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Karissa said she was satisfied with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

TF
Thomas F.
Jamaica, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Thomas said the facility's prices were reasonable and they do good work.
This review was collected via phone interview by Customer Research Inc.

SJ
SHANTA J.
Saint Albans, NY
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Friendly staff
This work shop does great job. Friendly staff and efficient service while you wait.

CW
Charlie W.
Queens Village, NY
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Charlie said the facility and the service were great and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

PB
Philip B.
Saint Albans, NY
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Diane. She said the staff was always courteous. The employees told her about the issue in advance and quoted them a price. She received service with a smile.
This review was collected via phone interview by Customer Research Inc.

MM
Marcia M.
Saint Albans, NY
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Marcia said the facility's prices were fair.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Saint Albans, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Mary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.