Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

681 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago

Reviews


EG
Emma G.
Queens Village, NY
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Emma's husband. He said the business has provided him with good vehicle maintenance for years.
This review was collected via phone interview by Customer Research Inc.

KL
Karissa L.
Hollis, NY
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Karissa said she was satisfied with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

TF
Thomas F.
Jamaica, NY
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Thomas said the facility's prices were reasonable and they do good work.
This review was collected via phone interview by Customer Research Inc.

SJ
SHANTA J.
Saint Albans, NY
Suzuki Grand Vitara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Friendly staff
This work shop does great job. Friendly staff and efficient service while you wait.

CW
Charlie W.
Queens Village, NY
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Charlie said the facility and the service were great and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

PB
Philip B.
Saint Albans, NY
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Diane. She said the staff was always courteous. The employees told her about the issue in advance and quoted them a price. She received service with a smile.
This review was collected via phone interview by Customer Research Inc.

MM
Marcia M.
Saint Albans, NY
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Marcia said the facility's prices were fair.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Saint Albans, NY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Mary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

FJ
Fabiola J.
Saint Albans, NY
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Fabiola said the customer service was good and the experience was great. Everything was by the book. They explained what was wrong and what they needed to do to correct it.
This review was collected via phone interview by Customer Research Inc.

LT
Latchman T.
Queens Village, NY
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Latchman said he was satisfied and it was quick.
This review was collected via phone interview by Customer Research Inc.

DM
Dawn M.
Saint Albans, NY
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Dawn said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MP
Michelle P.
Perth Amboy, NJ
Chevrolet Sonic
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/16/2018 Category: Service
Michelle said the staff were great but her vehicle still will not start. She took it back and they told her there was nothing they could do because she purchased the starter from Auto Zone.
This review was collected via phone interview by Customer Research Inc.
Tony R., owner from Tony & Prem Service Station Inc. responded on 05/18/2018

GOOD MORNING .THIS CUSTOMER PURCHASE HER OWN STARTER AND THE STARTER IS NO GOOD .I OFFER HER TO BUY THE STARTER WITH 1 YEAR WARRANTY PARTS AND LABOR.I CANNOT WARRANTY CUSTOMER PART AND LABOR IF THEY BRING THERE PART


EF
Ernest F.
Queens Village, NY
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ernest said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

DC
Debbie C.
Saint Albans, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Debbie said she has been going to the facility for years and they're pretty good and honest people.
This review was collected via phone interview by Customer Research Inc.

SJ
SHANTA J.
Saint Albans, NY
Suzuki Grand Vitara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Excellent service
Had some repair done, given quick, efficient and friendly service.

FJ
Farhana J.
Queens Village, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Farhana said the staff was nice and she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KD
Keith D.
Saint Albans, NY
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Keith said the business did a great job. When he dropped his vehicle off it was shaky but when he picked it up it was straight.
This review was collected via phone interview by Customer Research Inc.

RC
Ruby C.
Saint Albans, NY
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Ruby said the staff was courteous and she didn't have a long wait. There were no problems at all.
This review was collected via phone interview by Customer Research Inc.

JB
Joanne B.
Jamaica, NY
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Joanne said the mechanic fixed the code to the engine light and she is very satisfied with the outcome.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Jamaica, NY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
John said they provided excellent service.
This review was collected via phone interview by Customer Research Inc.