Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

3124 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.5142863/5Overall Rating 4.5142863/5Overall Rating 4.5142863/5Overall Rating 4.5142863/5rating 4.5142863
Original
Overall Rating 2.25714/5Overall Rating 2.25714/5rating 2.25714rating 2.25714rating 2.25714
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


DD
Deivan D.
Ewa Beach, HI
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
The Tony Ohana feeling!
Keep up the awesome attitudes

SM
Scott M.
Mililani, HI
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2019 Category: Service
Gina, my service rep., makes the Hyundai service so great.
I was a little disappointed that the cost of an oil and filter change increased over 20 percent, but the service from Gina is just great. She is so helpful and thorough.

GS
Gladis S.
Kapolei, HI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
oil change
service is great

MR
Manuel R.
Honolulu, HI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
service
excellent

RA
Rebecca A.
Kapolei, HI
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Friendly atmosphere.I
I always had good service, no complaints from me.

KV
Kehaulani V.
Honolulu, HI
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2019 Category: Service
Services
I have been @ Tony Hyundai since 2007. I put my trust in Ashley Wong to make sure my car has the proper care.

Verified Customer
Aiea, HI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Quick
Oil change was done quickly!

CP
Consolito P.
Ewa Beach, HI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Prompt Service, Awesome interaction by Service Advisor Gina with customer..Great Coffee Bar!
See Review Title

DD
Daisy D.
Ewa Beach, HI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Excellent Service
Workers are always nice , friendly and easy to speak with. Great company!

LK
Lindsey K.
Aiea, HI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Great service
I have had other more expensive vehicles but have enjoyed the quality and service that Hyundai has to offer. Lindsey K.

SA
Salome A.
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Great services
Thank you very much for the service you provided for me.

WQ
William Q.
Haleiwa, HI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
The staff. Well trained and always keen to help.
It is always a pleasure to work with Ashley. She has a great attitude and goes out of her way to help and answer questions.

CM
Chad M.
Kapolei, HI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Went smoothly
It went as expected.

Verified Customer
Waianae, HI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Excellent Service
Very good at serving the car and excellent customer service all the time.

Verified Customer
Waialua, HI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
The Best
Excellent reception by intake crew.
Excellent processing by service advisor.
Felt relaxed with a cup or two of coffee and watching the TV while my car was being serviced.
Thank you to all the employees involved in my car service appointment. That makes the place so great.
Miles M., Service Manager from Tony Hyundai Waipio responded on 01/19/2019

Aloha, thank you so much for the 5 star review. I am glad you found our waiting area comfortable. Our staff works hard to provide the best service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Pearl City, HI
2006 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great Service
My appointment on January 7th went smoothly and quickly as expected of the great service from Tony Hyundai Waipio.
Special THANK YOU goes to Ashley Wong, my service advisor, for her professionalism and technical expertise. She made me feel very
comfortable with what was done to my Hyundai Azera. That made for a very great and satisfying service experience.
Miles M., Service Manager from Tony Hyundai Waipio responded on 01/19/2019

Aloha, thank you so much for servicing your vehicle at Tony Hyundai Waipio. Our staff works hard to provide the best service. I am happy to hear Ashley took good care of you and your Hyundai Azera. We look forward to seeing you at your next service appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

CM
Chad M.
Honolulu, HI
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Consistent great service
As usual, Pomai was great at keeping me up-to-date and the service was quick & easy!
Miles M., Service Manager from Tony Hyundai Waipio responded on 01/19/2019

Aloha Chad, thank you so much for the 5 star review. Pomai is great and works hard to provide the best service. She is always there for you and just a phone call away. We appreciate you servicing your vehicle with us. See you at your next scheduled maintenance. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

AM
Ann M.
Haleiwa, HI
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Terrific as always
Great service as always. Gina and Ashley were helpful and friendly -- couldn't want better service, as a matter of fact.
Miles M., Service Manager from Tony Hyundai Waipio responded on 01/19/2019

Aloha Ann, thank you so much for the 5 star review. I am happy to hear Gina and Ashley were helpful and provided great service. Our staff are great and works hard to provide the best service. We appreciate you servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Waipahu, HI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Customer Service
Justice was my service advisor and from day 1, he has been always a great help whenever I come to service my car and from this day I still go to him whenever I need help or whenever I have any questions about my car. Those of you car enthusiasts going into Hyundai Waipio to service your car, go to Justice cuz he's a car guy to. He loves to talk about cars.
Miles M., Service Manager from Tony Hyundai Waipio responded on 01/19/2019

Aloha, thank you so much for taking the time in leaving a positive 5 star review. Justice is great and dedicated to taking care of our guests. I am happy to hear he is always there for you. We appreciate you servicing your vehicle at Tony Hyundai Waipio. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

VC
Victor C.
Kapolei, HI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
WiFi
Could use more tables in customer waiting area with power strips for laptops.
Miles M., Service Manager from Tony Hyundai Waipio responded on 01/19/2019

Aloha Victor, thank you so much for taking the time in leaving a review. Your feedback is very important to us and will help us improve services. We appreciate you servicing your vehicle with us. We hope to see you at your next scheduled appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm