Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

573 Reviews

100% Would Recommend
76% Business Response
Latest Review 3 days ago

Reviews


JW
Jenny W.
Colden, NY
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jenny said she has been with them for at least 20 years and has never had bad service. They have always been above and beyond, She would never patronize another business. Their service is very good, even when her vehicle was having problems, she has never had a bad experience.
This review was collected via phone interview by Customer Research Inc.

DF
DAN F.
Lancaster, NY
Ford
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Great service as always
always great service.

JG
Josh G.
Hamburg, NY
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Josh said the experience was good.
This review was collected via phone interview by Customer Research Inc.

SK
Stephanie K.
Buffalo, NY
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Stephanie said the staff got her in and out within twenty minutes.
This review was collected via phone interview by Customer Research Inc.

JB
JIM B.
Blasdell, NY
Jeep Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Top notch from Top Gun
Needed to have my jeep serviced after a tough winter of driving over pothole riddled roads. Dropped jeep off; provided a ride home. Picked jeep up. Top notch service from Top Gun.

JC
JEAN C.
Hamburg, NY
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Great place, great service. The dog is awesome.
Convenient and accomodating

MB
Megan B.
Hamburg, NY
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Megan said the facility did everything she asked and the staff was kind.
This review was collected via phone interview by Customer Research Inc.

DK
DAVE K.
Orchard Park, NY
Ford Flex
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great place for vehicle service.
Great service in a timely fashion, friendly and knowledgeable staff, from old to new they KNOW their stuff. This was my sisters vehicle and I work on my van myself.
The guys at Top Gun Automotive are my Plan B. I DO NOT NEED A PLAN C!!!

KT
KELSEY T.
Blasdell, NY
Subaru Impreza Sedan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Always guaranteed the best service and price
Simply put they are always fast, affordable , and honest. I’ve been going there for years and never been disappointed once. Great shop. Great people. Great service.

MC
Mike C.
Buffalo, NY
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Mike said Tom's a nice guy and he did a good job.
This review was collected via phone interview by Customer Research Inc.

BD
Bridget D.
Youngstown, NY
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Bridget said that the facility was very good.
This review was collected via phone interview by Customer Research Inc.

KT
Kim T.
Hamburg, NY
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Kim said the service was timely, and it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

DM
Diane M.
Buffalo, NY
Toyota Avalon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Diane said the staff does great work. They are fast, and offer a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Buffalo, NY
Saab 9-3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Don said the employees were friendly. They were nice. They provided convenient service. They got the job done.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Orchard Park, NY
Chevrolet Chevy Express
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Larry's wife. She said the business was courteous and did what they were asked. They gave her an accurate estimate for her vehicle and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

GP
Grace P.
Blasdell, NY
Honda Civic Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Grace said the staff were able to accommodate her without taking much time and were very courteous.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Buffalo, NY
Saturn VUE
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great Service Every Time!
Once again I had need to take my 10 year old Saturn into Tom's shop and like always Tom was able to get me in quickly. The work needed turned out to be much less than anticipated and this is the most important part of my relationship with Top Gun Automotive. I feel 100% confident that whenever I take my vehicle in I will always be treated fairly and honestly. Along with top tier service knowledge and skills, Tom and his staff are always honest about what is needed. I recommend these guys to family and friends because I know they will be treated the same way. Thanks Tom!!

MW
MARY W.
Buffalo, NY
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
inspection
The guys at Top Gun are A #1 service workers I have had work on my vehicles. They listen to you and help you understand any and all problems you may be having with your vehicle. I would highly recommend to anyone looking for a mechanic to do any kind of work on there vehicle. Thank you, Tom and team! Mary White

JR
JOHANNA R.
Orchard Park, NY
Buick LaCrosse
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great Service!
This is a true “hometown” automotive center! They know your name as soon as you walk in, they care about the level of service they provide, and they always make sure you are happy before you leave!

MW
MOLLY W.
Hamburg, NY
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Trustworthy
As always, service you can rely on. Also, good advice on buying my next car!

Displaying Review 1 - 20 of 573 in total