business image

Top Gun Collision

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(10 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
50
Net Promoter Score ®

Business Details

Categories
Contact
No Business Hours Provided

Business Hours

* No Time Zone Provided
295 Bucheimer Rd Frederick, MD 21701-3161
Top Gun Collision's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(10 Reviews)

MD
gravatar
Michael D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2024
verified customerVerified Customer
10
Top gun collision, recommended by gieco
Top gun was recommended by gieco as my car had been rear ended just a few months after I paid it off. The staff gave me reassurance that they would fix it entirely. Provided texts/ calls accordingly to keep me in the loop of my repair. Ultimately, I received my car in better condition, even before the accident thanks to them and their team. Would recommend to anyone needing their car services.

MV
gravatar
Melinda V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2023
verified customerVerified Customer
10
Excellent communication
Excellent communication

RP
gravatar
Rhea P.
SUBA Forester XS Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2023
verified customerVerified Customer
10
Very pleased
Highly recommend Top Gun, we are very pleased with their work

DP
gravatar
Dianna P.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2023
verified customerVerified Customer
10
Professinal service
We were totally satisfied with the service we received and will highly recommend them to our friends.

JG
gravatar
Jim G.
SUBA Outback Limited PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
verified customerVerified Customer
10
Outback front bumper repair
I got an estimate to repair some damage to my outback front bumper. Topgun gave me a very reasonable estimate completed the work in a timely fashion, and the bumper looks great.

GD
gravatar
George A D.
SUBA Outback Limited
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2023
verified customerVerified Customer
5
Clean up at the end not great and delay delivery of vehicle
Up until the day of completion I kept getting emails assuring me that the vehicle would be ready on time or I would get a phone call. No phone call, no email...so finally I called only to find out there was a delay and I could not pick my vehicle up because it had to be cleaned up. I was assured it would be ready the next day. Next day, same thing...no call, no email so I called in the late afternoon and it was not ready. Finally it was ready on the third day but the cleaning was not all that great. Otherwise, I am very pleased with the repairs.

RB
gravatar
Robert B.
SUBA XV Crosstrek Limited w/Continuously Variable Trans
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2022
verified customerVerified Customer
10
Excellent
Very friendly and professional service!

MT
gravatar
Matthew T.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/25/2022
verified customerVerified Customer
0
Vehicle returned with new problems
Communication was excellent, but my vehicle was returned to me with new problems!

ET
gravatar
Elisabeth T.
SUBA Ascent Touring w/7-Passenger Seating
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/31/2022
verified customerVerified Customer
8
Great experience except for getting parts...not their fault
The experience was fine but the delay in getting parts to repair my vehicle extended beyond what my insurance would cover.

TP
gravatar
Teresa P.
SUBA Impreza Sedan Limited w/Continuously Variable Tran
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
verified customerVerified Customer
10
Professional service
Great service, clean facility, professional and friendly office staff.

Displaying all 10 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.