Town Center Automotive


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

403 Reviews

94% Would Recommend
Latest Review 4 days ago
Larry S. on 02/14/2018
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Larry said he would recommend the business for service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 02/06/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Eddie D. on 02/07/2018
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Eddie said the service was great. The job was done really fast.
Vehicle: Dodge Challenger
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Scott C. on 02/06/2018
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Scott said the business is nice and they gave great service.
Vehicle: FIAT 500
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Nick S. on 01/26/2018
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Barbara said the staff is good about disclosure, and they did a great job.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Kamal R. on 01/19/2018
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Kamal said the business took care of everything quickly.
Vehicle: Ford Econoline
Category: Service
Service Date: 12/28/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Jamie S. on 01/17/2018
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Jamie said the business is awesome and she really appreciated their service. She will be coming back to get her brakes done.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 12/29/2017
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Michaell Y. on 01/12/2018
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Michaell said he recommends the business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Bob T. on 01/06/2018
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Bob said he would recommend this business.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 01/05/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Cody B. on 01/03/2018
Recommended badge inactive Recommended
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Cody said this business did not communicate with him, and did not take the proper steps to make sure he was satisfied. They quoted him one price, and then added a $300 part without telling him, prior to their installing it. He called them 5 hours ahead of time, letting them know he was going to pick up his vehicle. His vehicle was not onsite when he arrived. He had to wait an extra 20 minutes before his vehicle arrived onsite. They did not tell him they were going to store his vehicle offsite. He dropped off his vehicle with over a half tank of gas, and when he picked it up, the gas tank was on Empty. They did not reimburse him for the gas they used for driving his vehicle offsite, and it was not taken off of his bill. They did their job fixing his vehicle but nothing else. He will not go back, based on the issues stated.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Julio C. on 12/21/2017
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Julio said the business does quality work. They do good work. They are honest.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/10/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Steve G. on 12/12/2017
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Steve said the staff gave him tons of professional advice.
Vehicle: Ford F-150
Category: Service
Service Date: 12/11/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Ron S. on 12/08/2017
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Ron said he would recommend this business for service.
Vehicle: Nissan Maxima
Category: Service
Service Date: 12/04/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Lori W. on 12/07/2017
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Lori said the mechanic is very personable and the provided a low price.
Vehicle: BMW 128i
Category: Service
Service Date: 12/01/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Edward C. on 11/30/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Edward said they did not put the muffler system back on. He smells exhaust gases inside the vehicle. They told him he needs to have it fixed at a welding business. He would not recommend or used them until this is made right. His calls have not been returned.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/29/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Gary B. on 11/30/2017
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Gary said everything was fine with his service from this business. The only problem he had was that he saw his vehicle sitting in the lot on Monday and wasn't called to say it was done until Wednesday. He said it should not have sat there for two days before being told it was ready.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/29/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 11/28/2017
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Brian said he was told he could come to the business the next morning to get his vehicle repaired and they were closed.
Vehicle: Ford Escape
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Dennis S. on 11/13/2017
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Dennis said he has been going to this business for a long time.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Miguel A. on 11/07/2017
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Miguel said the staff does a great job and the business has very fair prices.
Vehicle: Dodge Challenger
Category: Service
Service Date: 10/04/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Jim V. on 11/03/2017
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Jim said he likes the owner of this business. The staff are always nice and friendly. The work is always excellent.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/06/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
LINDA S. on 11/02/2017
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"Great customer care."
Thank you for fitting my Dodge Caliber in at the last minute on Monday.. Greatly appreciated.
Vehicle: Dodge Caliber
Service Date: 10/30/2017
Review Created: 11/02/2017 04:19 AM
Displaying Review 1 - 20 of 403 in total