Towne Chrysler Dodge Jeep Ram

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1309 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 1 day ago

Reviews


DC
DIANE C.
Holland, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Sales
Kirk
Very pleased with service, however disappointed they had wrong blade size on vehicle and not even full tank of gas.According to computer oil change was not done as it is calling for service in less than normal time.

DS
DARRYL S.
Buffalo, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Sales
Town Jeep & Big Al
Al and everyone in the service and financial department made our experience painless we bought two cars in less than 3 hours. Overall positive experience.

JA
JAMES A.
Lake View, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Big Al makes the place great! From Jim Anticola
Good service, timely, and complete!

JW
JANE W.
Cheektowaga, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
needed service
great , fast service dept.

AL
ANGELO L.
Buffalo, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Sales
Salesman
My salesman was very honest and helpful in making me comfortable with the deal and got me a great price and the equipment I wanted....thank you Joe Bauer

KS
KEVIN S.
Orchard Park, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Sales
First used vehicle ever...
Great experience at Towne. My salesman Dave Loft was very nice and made me feel at ease with my first used vehicle purchase. Also got me a good trade in price on my vehicle. Will be back when it’s time to upgrade my wife’s vehicle.

Verified Customer
West Seneca, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Express Lane
Was able to get rite in for oil change and tire rotation without any waiting In and out in less than 30 min.

CC
CAROL C.
Derby, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Fast oil change!
The technician said 1/2 hour and it was just under. Great job!

SM
SUSAN M.
Buffalo, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Sales
renewing a lease.
The staff is always welcoming and willing to help you to get into a vehicle which fits your needs.

LJ
LAWRENCE J.
Lancaster, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Personal attention to ensure customer satisfaction.
Treat the customers very well..they work hard to satisfy the customer

JF
JOHN F.
Buffalo, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great sales and service.
Always a great experience at this dealership with both sales and service.

Verified Customer
North Tonawanda, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Sales
Towne Jeep
They are great to work with

JM
JOSEPH M.
Buffalo, NY
Jeep Wrangler Unlimited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Great service!
Great service. Very thorough. Very professional. Very friendly. A different kind of experience than I'm used to at a dealership.

Verified Customer
Hamburg, NY
Dodge RAM1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Service is great as always. So easy to work with.
Great as always.

TT
TAMARA T.
Gowanda, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Speedy service
Great service, fast and a very polite service writer. Each time I come in for service for our 2017 Dodge Caravan I receive a warm welcome, love the no appointment, I really like the 3 oil changes with tire rotation for only $99 plus tax, great price! Beautiful shop, waiting area is clean as is the rest of the dealership, coffee always ready, just a great place, quick in and out service. The service writer I rate as a 10 (nice job)
Thank you,
Joe Tomaszewski

SD
SCOTT D.
Hamburg, NY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Oil change
Completed and satisfied

Verified Customer
North Tonawanda, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Sales
Caring & Honest salespeople who treat you like family
I had a great experience while buying my new Jeep Wrangler. Big Al and his assistant Andy were a huge help in making my decision. They worked with me and got me driving the car I wanted at a price I could afford!

RM
ROGER M.
Lancaster, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Sales
Excellent experience
Big Al knows his stuff. Was a pleasure to have done business with TOWNE

DS
DENISE S.
Lancaster, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Sales
Honest sales staff
Big Al was great. No pressure sales was a refreshing experience. Thank you

RK
ROBERT K.
East Aurora, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great Service
When we arrived, there was no hassle with paperwork, etc. We asked how long it would take, they said 1 hour. Within the hour, we received a call the truck was ready.

They made the experience easy.