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Towne Ford

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,588 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
10
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(716) 662-6500
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
3535 Southwestern Blvd Orchard Park, NY 14127
Towne Ford's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,588 Reviews)

MW
gravatar
Mary Ellen W.
Eden, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/23/2026
8
Service was great, problem not solved
I will need to come back. Service was unable to solve/find the issue I have. Unfortunately it continues from the time I drove away. I was gone for a week and could not respond. I need to return, as today was one of the worse experiences. I was thankful i was not on a busy road
Ian W. from Towne Ford responded on 02/28/2026 09:37 AM

We appreciate your feedback regarding your recent service visit. It is concerning to learn that your issue remains unresolved and that your experience did not meet your expectations. We strive to provide our customers with reliable service, and it is regrettable that we did not achieve that in your case. Please know that your concerns are taken seriously, and we are committed to addressing the problem effectively during your next visit. Your safety and satisfaction are of utmost importance to us.

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