We appreciate your feedback regarding your recent experience with our Collision Department. It is gratifying to know that the support provided by our team, including the efforts made for the loaner vehicle and the updates throughout the repair process, met your expectations. We understand that delays can be frustrating, but we are encouraged to hear that you recognized the importance of ensuring the proper parts were installed, even if it took a bit longer. Furthermore, it is great to know that Ryan took the initiative to enhance your vehicle's appearance before returning it to you. Your recommendation signifies our commitment to service excellence, and we value your kind words about our team's dedication.