Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1464 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.2499975/5Overall Rating 4.2499975/5Overall Rating 4.2499975/5Overall Rating 4.2499975/5rating 4.2499975
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Kenmore, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Mazda
Friendly staff, great service. They don’t waste your time!

CF
CHERYL F.
West Seneca, NY
Mazda CX-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Perfect maintenance experience
Everything about my maintenance appointment went smooth: the time, the process and the check out .. so simple so efficient
Steve Y. from Towne Mazda responded on 04/20/2019

Thank you Cheryl! We appreciate your positive feedback! 


JS
JOANN S.
Hamburg, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Service review
Everyone in Service Dept were great. Polite and answered all questions
Steve Y. from Towne Mazda responded on 04/17/2019

Thank you for your positive feedback Joann!


KH
KIM H.
Lancaster, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
professionalism, ease of getting an appointment
Due to unforeseen circumstances, my schedule wasn't very open for scheduling a service appointment, but, Tad made sure I was taken care of in a timely and professional manner as always!
Steve Y. from Towne Mazda responded on 04/17/2019

Thank you Kim!


BK
BRIAN K.
S Cheek, NY
Mazda Mazda3 4-Door
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Great service
They make sure you are fully satisfied with your car buying experience
Steve Y. from Towne Mazda responded on 04/17/2019

Thank you Brian!


CZ
CHRISTOPHER Z.
North Tonawanda, NY
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Service at Towne Mazda
Took my cat to Towne for standard maintenance and NY Inspection. Service got me right in and then I spent time talking with Joe ‘Zoomzoom’ Gangarossa while he showed me the progress on upgrades to the facility. The time we until my car was ready to go. Excellent service!
Steve Y. from Towne Mazda responded on 04/17/2019

Thanks Chris! 


LC
LUCILLE C.
Buffalo, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Excellent Service
How refreshing to get excellent and prompt service!!!! It’s unusual in today’s busy world.
Towne Mazda made it happen. Tad is an amazing manager.
Steve Y. from Towne Mazda responded on 04/17/2019

Thank you Lucille! 


LC
LAWRENCE C.
Orchard Park, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
quick oil change & tire rotation.
Every one is nice to work with . Coffee,s good but tell frank we need donuts.



Larry C
Steve Y. from Towne Mazda responded on 04/15/2019

Thank you Lawrence! Your comment is noted! 


EP
EUGENE P.
Elma, NY
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Donna
Thanks Dawn for your help!!
Steve Y. from Towne Mazda responded on 04/11/2019

Thank you Eugene!


RB
ROGER B.
Depew, NY
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Excellent service
Fast with starting as scheduled time.
Steve Y. from Towne Mazda responded on 04/11/2019

Thanks Roger! 


CH
CHERYL H.
Blasdell, NY
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Very friendly people
This was my first time at towne mazda and the employees were very friendly and helpful. They told me exactly when my car would be ready and they kept to their word. First time at a dealership where they didn't keep my car for the full day.
Steve Y. from Towne Mazda responded on 04/11/2019

Thank you Cheryl! Im glad you enjoyed working with. Let us know if we can help you with anything else. Have a great day! 


JH
JEFFREY H.
Cheektowaga, NY
Mazda RX-8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
EVERY TIME THIS DEALERSHIP DELIVERS
My family has bought many vehicles through Towne Mazda and will keep coming back. Their staffs- sales and services- are always a pleasure to deal with. Excellent Team!!
Steve Y. from Towne Mazda responded on 04/11/2019

Thank you Jeffrey! Have a great day! 


BW
BERNADETTE W.
Buffalo, NY
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019
Timely service
I was satisfied with the price on my bill
Steve Y. from Towne Mazda responded on 04/11/2019

Thank you Bernadette! Have a great day.


Verified Customer
North Tonawanda, NY
Mazda CX-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019
Great experience despite miscommunications
Every one that I interacted with at Towne Mazda were extremely helpful. I never felt pressured into purchasing a vehicle that was not right for me. When I came to pick up the car and everything wasn’t ready with it they did not hesitate to give me a loaner car for the day so that when I came back it was a quick transaction. I would definitely recommend Towne Mazda!
Steve Y. from Towne Mazda responded on 04/10/2019

Thank you! We apologize for any inconvenience we may have caused you in the late delivery. We appreciate your positive feedback! 


EB
ESTHER B.
East Aurora, NY
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Recall service
Great service.
Steve Y. from Towne Mazda responded on 04/10/2019

Thank you Esther!


LP
LORI P.
Collins, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Just oil change
Quick and everyone friendly
Steve Y. from Towne Mazda responded on 04/08/2019

Thank you Lori!


Verified Customer
Orchard Park, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Don’t worry about the construction!
Despite the construction in progress the dealership was organized and the staff are personable, and naturally friendly. Our salesman Jable was even tempered, knowledgeable and friendly. The other staff were helpful as well. We were able to get a good deal on a great car. Thanks
Steve Y. from Towne Mazda responded on 04/08/2019

Thank you so much for your positive feedback!


AS
ASHLEY S.
West Seneca, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
New Csr Purchase
Towne Mazda was great, got everything done in one day in the busiest day of the month!
Steve Y. from Towne Mazda responded on 04/08/2019

Thank you Ashley!


DL
DEREK L.
Orchard Park, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Good experience
.
Steve Y. from Towne Mazda responded on 04/08/2019

Thank you Derek!


Verified Customer
North Collins, NY
Mazda Mazda3 5-Door
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Great people!
Everyone at Towne was friendly and inviting. It's always a pleasure working with the Towne family at either of their locations!
Steve Y. from Towne Mazda responded on 04/08/2019

Thank you for your review! 


Displaying Review 1 - 20 of 1464 in total