Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1322 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.2499975/5Overall Rating 4.2499975/5Overall Rating 4.2499975/5Overall Rating 4.2499975/5rating 4.2499975
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review about 22 hours ago

Reviews


PK
PAMELA K.
Hamburg, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Great Experience
We loved our salesman!
Chuck was great walked in bought 2 new vehicles no hassles! Drove away with mine that day.. drove away with 2nd one next day!
Thank You So Much!! 🙂

Verified Customer
Kenmore, NY
Mazda Mazda3 5-Door
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
My experience at Towne Mazda
The sales rep, Jake Guglielmi was helpful and courteous, did not pressure me to purchase the car which I appreciate. Love the car, it is fun to drive.

Verified Customer
Amherst, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Excellent and timely service
Excellent

RL
ROBERTA L.
Buffalo, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Great friendly reasonably priced
Friendly, efficient, reasonably priced!

WM
WILLIAM M.
Orchard Park, NY
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Aug 14 visit review
The friendliest, courtesy, thoroughness and speed to completion. Love the incentive coupons or discounts they provide me too
Steve Y. from Towne Mazda responded on 08/15/2018

Thank you for sharing your positive feedback!


JR
JAMES R.
Buffalo, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Excellent service
Excellent service
Steve Y. from Towne Mazda responded on 08/15/2018

Thank you James.


Verified Customer
Lancaster, NY
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Oil Change, Tire Rotation
Work was done quickly as I was waiting. Staff was very courteous.
Steve Y. from Towne Mazda responded on 08/15/2018

Thank you for sharing your thoughts with us.


CF
CHARLES F.
Kenmore, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Great Service
Always friendly, quick, and thorough. Towne Mazda is the best dealership in WNY!
Steve Y. from Towne Mazda responded on 08/11/2018

Thank you Charles!


AC
ALLISON C.
Orchard Park, NY
Mazda Mazda3 5-Door
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Reliable Mazda and exception Saleperdon
Don Marts is an excellent salesman; professional, courteous, knowledgeable, trustworthy. I cannot say enough good things about this man. Mazda’s are exceptional cars. This is my second Mazda and I anticipate having this one for 13 years like my first.
Steve Y. from Towne Mazda responded on 08/08/2018

Thank you for sharing your experience with Don! We hope you love the new Mazda!


Verified Customer
Amherst, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Second to none...
Extremely friendly and courteous. They take the customer service experience to the limit. Wonderful showroom and amenities. Professional and fast.
Steve Y. from Towne Mazda responded on 08/03/2018

Thank you for your feedback!


LC
LUCILLE C.
Buffalo, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Excellent Service
It is so refreshing to have an appointment and get my vehicle serviced on time and efficiently. I appreciate that they respect my time and provide efficient service.
Steve Y. from Towne Mazda responded on 08/03/2018

Thank you for your positive feedback! 


Verified Customer
Buffalo, NY
Mazda CX-5
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2018
close
overall was very good just spent a lot
Steve Y. from Towne Mazda responded on 08/03/2018

Thank you for reviewing us!


CT
CHELSEA T.
Buffalo, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Friendly staff
Smooth process, friendly and helpful staff
Steve Y. from Towne Mazda responded on 08/02/2018

Thank you !


LP
LESLIE P.
Buffalo, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Routine servicing
Courtous speedy service.
Steve Y. from Towne Mazda responded on 08/02/2018

Thank you!


AN
ALBERT N.
Getzville, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
routine oil change
It was very fast and I am well satisfied
Steve Y. from Towne Mazda responded on 08/01/2018

Thank you!


GK
GARY K.
Williamsville, NY
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Great Visit to car service Dept at Towne!
I have been going to Towne Mazda for almost 5 years and am still amazed at the natural warmth, efficiency and welcoming attitude. The Service Dept, billing, parts , Sales, they all work so well and it's not a phoney friendliness but real human warmth.
Steve Y. from Towne Mazda responded on 08/01/2018

Thank you for your kind words!


JC
JAMES C.
Buffalo, NY
Mazda CX-9
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018
QUICK AND EFFICIENT SERVICE
i AM NOT A PERSON WHO EVER RECOMMENDS BUSINESSES TO OTHERS. I HAVE LEARNED EVERYONE'S EXPERIENCE IS DIFFERENT.
Steve Y. from Towne Mazda responded on 08/01/2018

Thank you James!


KS
KRISTEN S.
Tonawanda, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Very happy with my new vehicle
Very open and transparent environment.
Steve Y. from Towne Mazda responded on 07/28/2018

Thank you for reviewing us!


Verified Customer
Hamburg, NY
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
NYS Inspection & Oil Change
Car in for NYS Inspection & Oil Change. Didn't take long & waiting area comfortable.
Steve Y. from Towne Mazda responded on 07/28/2018

Thank you for your review!


BG
BRIANA G.
Tonawanda, NY
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
TOWNE MAZDA
I love Towne Mazda. Can usually get in on short notice and get a ride home. Wonderful Service and staff.
Steve Y. from Towne Mazda responded on 07/28/2018

Thank you for your feedback!


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