Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1281 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.2499975/5Overall Rating 4.2499975/5Overall Rating 4.2499975/5Overall Rating 4.2499975/5rating 4.2499975
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review 1 day ago

Reviews


JM
JUSTIN M.
Tonawanda, NY
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Great!
Ben Indelicato did an amazing job.

LA
LARRY A.
Orchard Park, NY
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
In and out as scheduled.
...and courteous personnel.

Anonymous avatar
Verified Customer
South Wales, NY
Mazda CX-7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Professional, Friendly, Never try to sell me something I don’t need
Outstanding

Anonymous avatar
Verified Customer
Colden, NY
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
New front brakes
Good job great service and very courteous staff.

CS
CLARK S.
Buffalo, NY
Mazda CX-9
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06/13/2018
Service dept.
Your service manager is very polite and pleasant.

JH
JOSEPH H.
Kenmore, NY
Mazda MX-5 Miata
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06/13/2018
Great teamwork !
It started with Ben at the Ford store,who found the MX5 RF in New Jersey. Had it shipped to Towne Mazda where it was inspected and cleaned. When I pulled into the parking lot,Ben was out there doing the final touches. The paper work was done at Hyundai due to the lady at Mazda being out sick. That went smooth as silk also. I was on my way home in record time after Joe at Mazda showed me all the gadgets of the MX5. I left the lot with a big smile and very satisfied with all the work that was done for me. Great teamwork !!! Thank you !!!!!!

Anonymous avatar
Verified Customer
Kenmore, NY
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
A+
A+

SW
SUSAN W.
Depew, NY
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Sue W.
Always top rated.....everyone friendly & efficient . Get you in & out as quickly as possible. I’ve been buying my Mazda’s from them for about 25-30yrs & am on my fourth one!

DS
DAVID S.
Hamburg, NY
Mazda CX-5
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06/08/2018
Staff
All parties involved were courteous and professional. Would highly recommend.
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Steve Y. from Towne Mazda responded on 06/11/2018

Thank you!


Anonymous avatar
Verified Customer
Buffalo, NY
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Car maintrnance appt
Staff is couteous, prompt, and capable
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Steve Y. from Towne Mazda responded on 06/06/2018

Thank you!


AK
ANNE K.
Buffalo, NY
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Friendly staff
I was very comfortable with the sales staff low pressured approach. Everyone was informative and friendly and provided the information I needed to make a decision on the best suv for me.
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Steve Y. from Towne Mazda responded on 06/02/2018

Thank you for working with us!


JP
JAMES P.
Arcade, NY
Mazda MX-5 Miata
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06/01/2018
Great treatment
Always great service and attention to detail
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Steve Y. from Towne Mazda responded on 06/01/2018

Thank you!


DD
DAVID D.
Orchard Park, NY
Mazda CX-5
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05/31/2018
Friendly, pleasant and no hassle service
My last minute appointment was made with a pleasant, worry-free call—at the last minute—for the very next morning and it was a breeze.
There's nothing more to say on this because it was simply a no-hassle, in & out cycle with great folks, no snags and no worries.
Awesome!
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Steve Y. from Towne Mazda responded on 06/01/2018

Thank you!


Anonymous avatar
Verified Customer
Orchard Park, NY
Mazda Mazda3
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05/30/2018
Friendly
Chuck was awesome and took great care of us.
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Steve Y. from Towne Mazda responded on 05/31/2018

Thank you!


DH
DONNA H.
Hamburg, NY
Mazda Mazda2
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05/25/2018
Honest, fast service and always courteous.
I stopped today and was pleasantly surprised to be serviced immediately for a rattling noise in my 2013 Mazda 2. Within 1 half hour, the service manager came out to tell me that my vehicle was ready and the problem was very minor. (only had to pay labor charge of 39.00) I was overjoyed, considering I presumed it would be a big problem with a big charge. I honestly feel that if I hadn't gone to Town Mazda, I probably would be facing a much larger charge. This is why I have been buying my vehicles and having them serviced at Towne Mazda for 0ver 20 years. Thank you from a very satisfied customer.
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Steve Y. from Towne Mazda responded on 05/28/2018

Thank you for your review! Please stop by again if you ever need anything else!


Verified Customer
East Aurora, NY
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Service is the key!!!
The Mazda CX-9 is the best vehicle I have ever owned! At 100,000 + miles, it runs and looks new.
Towne Mazda is by far the best dealership I have ever worked with. I wouldn't dream of bringing my car anywhere else!!!
Their friendly, courteous service is like none other!!
Service manager, Dawn, is the best!!!!!
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Steve Y. from Towne Mazda responded on 05/28/2018

Thank you for reviewing us! Let us know if we can help you with anything else!


WK
WILLIAM K.
Buffalo, NY
Mazda Mazda3
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05/22/2018
Towne Mazda
Great people, great service ALL the time! Thank you Towne Mazda!
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Steve Y. from Towne Mazda responded on 05/28/2018

Thank you!


JM
JESSICA M.
Collins, NY
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great service
Always an awesome experience! They fixed my baby and were quite courteous. Will always recommend Towne.
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Steve Y. from Towne Mazda responded on 05/19/2018

Thank you for working with us! We hope everything is running smoothly now!


TN
THERESA N.
Clarence, NY
Mazda CX-9
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05/18/2018
Experience
Always accommodating for any problem, friendly associates that are grateful for my business.
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Steve Y. from Towne Mazda responded on 05/19/2018

Thank you for working with us!


NM
NATALIE M.
Coxsackie, NY
Mazda CX-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Easy Car Purchase
The staff was very accommodating and helpful.
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Steve Y. from Towne Mazda responded on 05/17/2018

Thank you!