Business Solutions
SureCritic / Toyota Direct
business image

Toyota Direct

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(6 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(614) 476-1979
No Business Hours Provided

Business Hours

* No Time Zone provided
4248 Morse Road Columbus, OH 43230
Get Directions
Toyota Direct's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(6 Reviews)
Write a Review
Recent Reviews
AS
gravatar
Anita S.
Columbus, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2020
They respect money more than people
I have called and left 6 voicemail for Jonathan Smith (finance) since all of last week but none of my calls have been returned by Jonathan. This is very disrespectful. I experienced the same thing in 2016 when I bought my car from them. The only time I got a call back from Toyota direct was after I posted my reviews on different platforms online. After the 2016 incident I vowed never to do business with them again but this time my friend convinced me to work with a salesman (Rich) who won't let my previous experience happen again. I texted Rich on 10/22 asking "who I can talk to about canceling my vehicle service contract" but today is 10/26 and he still hasn't responded. The last time he contacted me was 10/21 because he needed some information from me to complete the sale. Every institution holds its staff to a certain standard but I believe this Toyota direct respects money more than people. Take your business elsewhere if you want to be treated like a human being. I have some few days to resolve this issue yet nobody in the finance department is willing to fix it since Jonathan Smith is the person I worked with.
Not Recommended
Businesses Near You
Kevin's Car Repair & Body Shop LLC
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(416 Reviews)
Waynes Auto Repair
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(173 Reviews)
Excite Auto Repair And Towing
88
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(90 Reviews)
Wayne's Auto Repair
77
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(663 Reviews)
Ernie’s Auto Service
81
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(140 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.