Toyota of Bozeman


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

3107 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.4444433/5Overall Rating 4.4444433/5Overall Rating 4.4444433/5Overall Rating 4.4444433/5rating 4.4444433
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
96% Would Recommend
93% Business Response
Latest Review about 6 hours ago
EUGENE G. on 04/24/2018
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"Prompr courteous service"
Ressler Toyota has always treated us as special customers. They assure our expectations are met even though we may sometimes have trivial issues. They offer a comfortable waiting room or complementary ride to your place of choice.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/23/2018
Review Created: 04/24/2018 07:21 AM
TAMARA L. on 04/23/2018
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"Very helpful service liaison"
Service liaison was very helpful and took time to answer questions about Toyota Care Plus. Also the seevice department texted to remind me to set up service appointment and were able to change appointment at the last minute to a more convenient time.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/23/2018
Review Created: 04/23/2018 08:57 PM
NICOLE P. on 04/23/2018
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"Wonderful Service!"
Mayra was wonderful and went over the multi-point inspection with me and it was a great experience!
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/20/2018
Review Created: 04/23/2018 11:12 AM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

Excellent! Here at Ressler Motors our service department is known for having excellent communication with our customers and one of the many things that sets apart from our competition is their ability to keep the customer informed! We appreciate your business!

ELTON S. on 04/22/2018
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"Great people."
Excellent Service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/21/2018
Review Created: 04/22/2018 07:39 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

That is great! Here at Ressler Motors we genuinely care about our customers and want them to have a great experience with us! Building a relationship with our customers is important to us!

KATHLEEN V. on 04/22/2018
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"Outstanding Customer Service"
I brought my Highlander in for scheduled service and then left town on vacation. It was very convenient to have the service done while the vehicle was not needed. Brian arranged a shuttle ride for us to the airport and then left me a message to inform me that service was complete and no issues were found. Upon our return, Jay reviewed the service record with me and promptly retrieved my vehicle and I was on my way. I appreciated the prompt and courteous customer service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/19/2018
Review Created: 04/22/2018 02:01 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

Thank you for taking the time to share your comments! Here at Ressler Motors our service department is known to be accommodating! We are known for being fair, friendly, and efficient! We are happy to hear we could service your vehicle and have it ready and waiting for you when you arrived back into town! Thank you for choosing Ressler Motors!

GLENDA S. on 04/22/2018
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"Quality service"
Quality service
Vehicle: Toyota Yaris
Category: Service
Service Date: 04/21/2018
Review Created: 04/22/2018 08:54 AM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

Thank you for sharing your experience! Our service department goes above and beyond to accommodate our customers! We care about your wants and needs!

PHILLIP M. on 04/22/2018
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"Customer service"
Courteous, friendly, trustworthy and professional service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/21/2018
Review Created: 04/22/2018 04:56 AM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

Thank you for sharing your experience with us! At Ressler Motors we are here to exceed all of your expectations! We want to earn your trust and your longterm business! We look forward to seeing you for all of your vehicle needs in the future!

CRAIG Y. on 04/21/2018
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"Professional Service Department "
Very professional service writer. She was excellent in welcoming us and asking what we needed done and answered all of our questions. Kept us informed on progress when it was going to be a little longer for wash. Nice relaxing customer service area also.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 04/21/2018
Review Created: 04/21/2018 08:17 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

Thank you! Here at Toyota of Bozeman we care about our customers and want them to be treated with kindness and respect! We also do our best to make our guests comfortable while they are waiting for their vehicle! We value your business!

JOSEPH L. on 04/21/2018
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"Thanks for allowing to move slow"
Truly enjoyable experience thanks! Great service and allowed me to move at my pace not the theirs.
Vehicle: Toyota Prius v
Category: Service
Service Date: 04/21/2018
Review Created: 04/21/2018 08:05 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

We appreciate your feedback! We strive to provide excellent service every time you have your vehicle serviced with us! Our service department is known for being friendly, informative, and efficient!

SANDRA M. on 04/21/2018
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"Nice people "
Not that fast but nice people. Wish vacuumed better
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/20/2018
Review Created: 04/21/2018 02:39 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

Thank you for your feedback! We appreciate your suggestion; we are always striving to provide the best service! We value your business and hope to see you again for all of your service needs!

PAUL S. on 04/21/2018
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"Always great to work with!"
Always great to work with!
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/17/2018
Review Created: 04/21/2018 05:47 AM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

We appreciate that! Here at Ressler Motors we are known for providing top notch service and our customer's opinions mean everything to us! We value your business!

KARINA T. on 04/20/2018
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"great"
great
Vehicle: Toyota Sequoia
Category: Service
Service Date: 04/20/2018
Review Created: 04/20/2018 08:07 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/23/2018

We appreciate your feedback! We strive to provide excellent service every time you have your vehicle serviced with us!

GINGER M. on 04/19/2018
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"Best Toyota Dealership Ever"
The service department, collision center and all the people that work in those departments are top notch. Better still is how well they care for our vehicles. The staff goes above and beyond for true customer satisfaction!
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/02/2018
Review Created: 04/19/2018 02:05 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/20/2018

Excellent! Thank you for sharing! At Ressler Motors we strive to provide top notch customer service and to be knowledgeable and informative! We value your business and look forward to seeing you in the future!

RICK G. on 04/19/2018
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"Service was completed, staff friendly, and total amount due was $100 less than the estimate....."
I have used Ressler for years since we purchased our car used. It now has nearly 239,000 miles and still going strong. I credit Toyota service department with helping us extend our vehicle's useful life.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/18/2018
Review Created: 04/19/2018 08:37 AM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/20/2018

Thank you for being a loyal customer! We strive to provide excellent service every time you have your vehicle serviced with us! Our service department is known for being friendly, informative, and competively priced! We value your business.

 

SARA F. on 04/18/2018
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"Tacoma"
The friendly courteous staff, excellent care of my truck, and the free shuttle service
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/18/2018
Review Created: 04/18/2018 08:35 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/20/2018

Thank you for sharing your experience! Our service department goes above and beyond to accommodate our customers! We care about your wants and needs!

ALEXANDER D. on 04/18/2018
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"Smooth Sailing"
Everything about my experience with Ressler has been great. The people are nice, the garage is immaculate. This is my first (almost) new (certified pre-owned) car, and I couldn't be happier.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018 05:13 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/20/2018

Thank you for sharing your experience with us! At Ressler Motors we are here to exceed all of your expectations! We want to earn your trust and your longterm business! We value your business and look forward to seeing you again!

ERIN A. on 04/18/2018
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"Amazing Service "
As always very friendly and prompt service!
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/14/2018
Review Created: 04/18/2018 12:31 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/18/2018

Thank you for taking the time to share your comments! Here at Ressler Motors our service department is known to be accommodating! We are known for being fair, friendly, and efficient! We appreciate your business and look forward to seeing you in the future! 

TOM M. on 04/17/2018
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"Oil change"
Good job, Thanks
Vehicle: Toyota T100
Category: Service
Service Date: 04/17/2018
Review Created: 04/17/2018 08:43 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/18/2018

We appreciate that! Here at Ressler Motors we are known for providing top notch service and our customer's opinions mean everything to us! We value your business!

TYLOR T. on 04/17/2018
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"5k Service"
Clare rocks!! Shout out to Madi for taking great care of my car first thing in the morning!
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018 01:18 PM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/17/2018

We appreciate your feedback! We strive to provide excellent service every time you have your vehicle serviced with us! Our service department is known for being friendly, informative, and efficient!

ANN K. on 04/17/2018
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"Highlander Hybrid"
The service was on time, prompt and within the time expectation set at the beginning. The explanation of the results was well done.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018 09:07 AM
Maya M., Business Development Agent at Toyota of Bozeman responded on 04/17/2018

Excellent! Here at Ressler Motors our service department is known for having excellent communication with our customers and one of the many things that sets apart from our competition is their ability to keep the customer informed! We appreciate your business!

 

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