Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

424 Reviews

95% Would Recommend
Latest Review 7 days ago

Reviews


CE
Cornelius E.
Chicago, IL
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Cornelius said nothing has been wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Dwight M.
Chicago, IL
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Dwight said they were nice and explained things thoroughly. They ask permission to start the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Daniel said the service was really good and the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Chicago, IL
BMW 745Li
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/19/2019 Category: Service
Kevin said at first, he felt he was getting played out of his money, but Kesha made it all right.
This review was collected via phone interview by Customer Research Inc.

JS
Juan S.
Elmwood Park, IL
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Juan said that the place was the best and the work was pretty good.
This review was collected via phone interview by Customer Research Inc.

AR
Alexander R.
Cicero, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Alexander said they did a good job quickly, when he needed it. He left happy.
This review was collected via phone interview by Customer Research Inc.

RJ
Ronald J.
Cicero, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Ronald said they do great work.
This review was collected via phone interview by Customer Research Inc.

CE
Cornelius E.
Chicago, IL
INFINITI Q45
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Cornelius said the business has always got his work for years. He gets good customer service and they try to make everything right.
This review was collected via phone interview by Customer Research Inc.

TB
Teodoro B.
Mount Prospect, IL
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Teodoro said they have great service, they're friendly, and charge good prices.
This review was collected via phone interview by Customer Research Inc.

TA
Terrence A.
Chicago, IL
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Trans O Xmas
Having car issues during the Holidays "Sucks" I was told I needed a new transmission after only having my car for less than a year! I sat down with Mario was like sitting down and telling Santa everything I wanted for Xmas. It was like he diagnose the car just from me telling him the problems. I got my car back before the Holiday came, so I'm back on track with the Holiday spirit. You like a Miracle off 51st. It's like drinking hot chocolate & listening to Xmas carols.THANK YOU, HAPPY HOLIDAYS!!

AP
Anthony P.
Broadview, IL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Anthony said he would recommend the business for service,
This review was collected via phone interview by Customer Research Inc.

KZ
Kimberly Z.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Spoke with Tyshon. He said the staff are good people
This review was collected via phone interview by Customer Research Inc.

IG
Ignacio G.
Cicero, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Ignacio said the staff was nice and professional.
This review was collected via phone interview by Customer Research Inc.

GW
Germaine W.
Chicago, IL
Cadillac DeVille
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/10/2018
Disappointed
I went because code p2763 was activating on my car. They did not tell me there was a service inspection fee. I paid it once i picked up my car. They kept it 2 days, and gave me NO new information, other than they said they would have to take the trans apart for 1000 bucks to find out exactly what was wrong! I am disappointed because they could have told me they would have had to do that before i trusted my caddy to them.

DD
Dion D.
Chicago, IL
Nissan Sentra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Dion said she brought the vehicle in because she was having transmission problems and the very next day her transmission went out. She ended up having to pay another $1000 to get a new transmission. She had to take the vehicle to the Nissan dealership.
This review was collected via phone interview by Customer Research Inc.

JN
John OTIS N.
Chicago, IL
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Customer service
The customer service is great.They take care of you and it you out of the shop in a reasonable time frame. I will be back ,Also Keisha and the other lady are excellent with the paperwork I was pressed for time and had to be to work and they work miracles getting me out on time

SJ
SHAKENA J.
Chicago, IL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Professionalism, Service and Unbeatable prices
I have been taking my car here for 6 years now. I never had a problem Trans-O-Mex could not fix. Yes they fix everything, if they can not fix it they let you know ahead of time. Their very considerate about your time. I have had in 6 years time everything from my oil change to my entire break system replaced. I have had both lower arm controller replaced and I am going next week to get full winterized package done on my engine which is a 3.5 hour job at a very reasonable price. I have a foreign vehicle and trust me it can get expensive, but when If you compare your dealership prices and warranty to theirs it can't be beat. Phone head and make an appointment walk ins are welcome too; Member of the staff will let you know how long of a walk-in wait you have.
Tell them Sister ShaKena sent you!!!

MC
Mercedez C.
Chicago, IL
Mitsubishi Lancer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/29/2018 Category: Service
Mercedez said the business told her they were going to charge her $199 for the service work done but she told them she had a coupon. So, the employees said they would charge her what the coupon says, but this lady employee kept pushing her to pay $20 more than the price said. Mercedez said the employees attending to her the first time were nice but the last time she went in, that lady employee was not nice, and this will be the last time she will come here.
This review was collected via phone interview by Customer Research Inc.

GT
Grover T.
Riverdale, IL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Grover said the business took care of business, and did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Martin G.
Cicero, IL
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Martin said the service turned out great.
This review was collected via phone interview by Customer Research Inc.