Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

489 Reviews

98% Would Recommend
Latest Review about 21 hours ago

Reviews


RM
Ronald M.
High Springs, FL
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019
It is very professional, and they know what they are doing.
The staff was very friendly and professional. They took my vehicle in and had it checked out within a short period of time and I was on my way.

LJ
Lonnie J.
Alachua, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Honest and reliable
I have been here twice and received excellent service. The second time I thought I needed a new clutch and was resigned to paying 750 to 800 bucks. Jim found the problem, a hydraulic situation and repairs cost $390. He could have stuck me for another $400 but didn't. What else do you need to know?
Thanks to Jim and his crew! I'm a customer for life.

AJ
Allen J.
Alachua, FL
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Allen said the business's employees kept trying to find the problem with his vehicle. They didn't stop looking for it. They really tried their best, and one can't find mechanics like that anymore. They really satisfied him, and he liked their service.
This review was collected via phone interview by Customer Research Inc.

PM
Philip M.
Wellborn, FL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Honest and reliable service
The good Thing about Transmission doctors is, They want to know what the vehicle is doing. This is very important in a quality repair! I had a transmission rebuilt here and just the rebuild would not have fixed it, It actually was not oiling correctly. It needed a new case. If i would have taken it to a local shop here in lake city, ( I live 50 miles from them ) I would have paid more money and my transmission still would not be fixed. My car is doing great, and they would want to know if there is anything wrong, if there was. The team here has done a great job for me on 2 of my vehicles and i would highly recommend them to anyone.

DP
Dillon P.
Alachua, FL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Dillon said the employees were friendly. They provided honest service.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Lake City, FL
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
John said the service was really good. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

DD
Diane D.
Alachua, FL
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Diane said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Gainesville, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Fast, efficient service
Thanks to Jim and his team for their great communication and service. I'll continue to bring my truck here for all my service and repairs.

BM
Brenda K M.
Gainesville, FL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Very pleasant atmosphere and great personalities always a pleasure to visit
Excellent company. Great personalities! Willing to work with you. Always great advice given.

VP
Virgil P.
Alachua, FL
Lexus RX 300 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Virgil said they were able to diagnose his vehicle quickly and everything they did for him was excellent. They got him up and running without any problems.
This review was collected via phone interview by Customer Research Inc.

DS
Dustin S.
Newberry, FL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Dustin said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Fort White, FL
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Ron said the service was great.
This review was collected via phone interview by Customer Research Inc.

GP
Gerrie P.
Gainesville, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Service visit of 2015 Toyota Camry
Made appointment for oil change, check-up & service for my 2015 Camry. Serviced on time with minimum wait, answered several questions about maintenance & tires. Cost was reasonable, service people knowledgeable, courteous & helpful. New building is lovely.

WM
Wayne M.
Alachua, FL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Honesty!
Very friendly and honest. Kept in touch as to the progress of my vehicle.

JE
Jordan E.
Gainesville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Jordan said that the place was prompt, gave him a diagnosis quickly and didn't beat around the bush.
This review was collected via phone interview by Customer Research Inc.

CO
Cyndee O.
Gainesville, FL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Cyndee said she has always been pleased with the service at the business. She said they had fair prices, they resolved issues in a timely manner, they were trustworthy and also honest.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Gainesville, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Tom said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Mc Alpin, FL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Joseph said the business is efficient. They all are intelligent and honest . He takes all his vehicles to them.
This review was collected via phone interview by Customer Research Inc.

AP
Allene P.
Alachua, FL
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Allene said the staff are always nice and concerned. They do a good job with the service they provide.
This review was collected via phone interview by Customer Research Inc.
SEAN T., SHOP MANAGER from Transmission Doctor and Auto Care responded on 12/13/2018

Thank you for thinking of us for your repairs.

Tracey Fletcher
Shop Manager
386-462-7775

LS
Linda S.
Alachua, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Always helpful, courteous and conscientious!
I'm an older woman who has trusted this business for many years. They have never let me down. They keep my older car in good working order without costing me an arm and a leg.