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Chris S.

Ford F-150

04/13/2024

Verified Customer

Truck Techs, In My View The Best In The Business. My Experience With Them…

Truck Techs is the ONLY place I allow to work on my diesel. I drive an hour to their location for an oil change rather than one of the convenient locations. Why? Because truck tech goes over my truck to ensure nothing stands out that might cause me trouble down the road. And, I know they will ensure the correct fluids, filters, chassis lubricants, etc are performed. I’m selective when it comes to doctors and veterinarians, same goes for my financial investments and hard assets like my diesel truck. A couple of years ago I was faced with the need to replace my Ford diesel engine. Truck Tech was recommended to me by a trusted friend and former auto repair shop owner. What I observed from personal experience with Truck Tech is that they are thorough, and they do not take shortcuts. They (Fernando) was upfront with the costs/expectations, the process, and kept me in the loop through out, including tours of the shop while my truck was dismantled. I’m confident every nut, bolt, cable, hose, label was installed to factory specifications, only better because of the focus and lessons learned on these machines over the years. I raised the hood for the first time upon completion of the work, and one could not tell anything was ever dismantled, only as I learned it was better than original. The truck runs better and stronger than ever, including since I had the truck brand new. I have now put over 16,000 miles on the factory engine/rebuild replacement performed by Truck Tech at the time of this review, and I could not be happier with the investment made to have Truck Tech replace the engine. If you have owned and had serviced a diesel engine over the years as I have. You know how much more important it is that the technician working on a diesel is professionally trained, experienced, and good at what they do. I once had injectors replaced at another shop that was done incorrectly and the result was a damaged engine. The point is something as fundamental to a diesel as service to injectors or an injector pump can easily be done wrong that may not show up immediately but is damaging and performance impacting. Ergo, I don’t even trust my oil and filter or fuel filters to be changed anywhere else. Incorrect fluids, incorrect torque of a filter, cross threading a bolt, it’s easy to make a mistake. You too can have peace of mind, take you truck asset to Truck Tech, they are the very best in the metroplex outside of the dealerships. And I’d even say better than the dealership. After all they all spent years previously working at the dealerships and have been certified to work on the intrinsic nature of diesel engines, which is essential to ensure the work is performed correctly. They do all major and minor work, rest assured it will be done right the first time.

Fernando S. from Truck Techs responded on 04/14/2024 09:30 AM

We are thrilled to hear about your positive experience with us, Chris! It's fantastic to know that you trust us with your diesel truck and are willing to make the drive for our service. We take great pride in providing thorough and meticulous care for every vehicle that comes through our doors, and we're delighted that our attention to detail has given you peace of mind.It's wonderful to hear that our team, led by Fernando, provided transparent communication and kept you informed throughout the process of replacing your engine. Your satisfaction and confidence in our work mean the world to us, and we're so pleased that your truck is running better than ever.Thank you for recognizing the expertise and dedication of our technicians.

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Thanks for the 5 stars, Bret! Glad we could tame that tough 7.3 Turbo Diesel beast for you 😄. Your support means the world 🌎 to us! #TruckTechs #HappyCustomers

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