99% Would Recommend
76% Business Response
Latest Review 6 days ago
Michelle J. on 10/16/2017
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Spoke with Mike. He said they provided good service. They are good people and they did a good job.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 10/05/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Stephen T. at Turner Automotive responded on 10/20/2017

Thanks Mike & Michelle

Dianne H. on 10/16/2017
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Dianne said her visit to this business went well and everything was fine.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/06/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Stephen T. at Turner Automotive responded on 10/20/2017

Thanks Dianne

FRANK D. on 10/06/2017
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"the best place"
done correct the first time very happy with them
Vehicle: Cadillac Seville
Service Date: 10/04/2017
Review Created: 10/06/2017 04:12 PM
Stephen T. at Turner Automotive responded on 10/09/2017

Hopefully no more problems, Sorry for the inconvenience on the defective part. Thanks, Steve

LAUREN Z. on 10/01/2017
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"Trustworthy for a proper diagnosis"
Greatful I am for TA and Steve....he is an impeccable entity who you can depend upon for honesty.....won't rip you off. I always recommend his services. Had a pleasant surprise of affordable cost during my last visit....What a relief
Vehicle: Honda Pilot
Service Date: 09/19/2017
Review Created: 10/01/2017 04:15 PM
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Lauren

Mark R. on 09/29/2017
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Mark said this business was very punctual in what they did and repaired his vehicle when no one else could. He would like to thank them.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Mark

ELSA L. on 09/26/2017
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"at Turner Automotive I leave knowing I am secure"
100 per cent trust
Vehicle: Ford Windstar Wagon
Service Date: 09/22/2017
Review Created: 09/26/2017 12:55 PM
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Elsa

Randy G. on 09/26/2017
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Randy said this business treated him very well.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/19/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Randy

Fred M. on 09/26/2017
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Fred said he was happy with the service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/19/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Stephen T. at Turner Automotive responded on 10/04/2017

ThanksĀ Fred

MICHEAL F. on 09/24/2017
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"Good service"
As always your service is excellent. I wish that everyone took as much pride in their work as you guys do. Thanks again for the great job.
Vehicle: Dodge Durango
Service Date: 09/22/2017
Review Created: 09/24/2017 08:16 AM
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Micheal

DEANNA W. on 09/23/2017
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"Trusted Prius Service"
I trust the maintenance of my Prius to the knowledgeable, friendly and thorough mechanics at Turner automotive!
Vehicle: Toyota Prius
Service Date: 09/15/2017
Review Created: 09/23/2017 10:17 PM
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Deanna

EMILE M. on 09/22/2017
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"Fast reliable service "
Friendly staff. Impeccable service.
Vehicle: Chevrolet Caprice Police Patrol Vehicle
Service Date: 09/20/2017
Review Created: 09/22/2017 03:59 PM
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Emile

Jason K. on 09/22/2017
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Spoke with Teresa. She said the staff were sweethearts. She had her vehicle at another place and then took it to this business where they were awesome at getting her in and out. They are always ready to help her when she calls. Everything was amazing. She now knows where to go for help with her vehicles.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Stephen T. at Turner Automotive responded on 10/04/2017

Thanks Teresa & Jason

CARLA L. on 09/21/2017
Recommended badge inactive Recommended
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"After Repair of Sway Bar Link Susp and STABILIZER BAR CONTROL LINK - Removal & Replace-Both Sides "
On 9/07/2017 after Repair, I Noticed and Still Do 9/21/2017, a Pulling Sound Everytime I Make Certain turns to and From my Places of Work, ( I Work as a CNA In Home Health Care as a Caregiver), Usually in and around Town I Am Hearing This Popping Sound Like A Pulling and Snapping of A Cable. I Took In for Chis and Also Steve to Drive and Hear , with No Avail . They Did Not Hear. I Even was in The Car with Steve and It around Rainier Housing Areas it Did Not Make that Sound. . . I Let it Go But Am Hearing it A Lot When I Drive From Shelton and Lacey at Turns, Taking Off at Stop Signs Red Lights also Around Corners this Snap Popping Sound.
Vehicle: Kia Spectra
Service Date: 09/07/2017
Review Created: 09/21/2017 02:04 PM
Stephen T. at Turner Automotive responded on 09/21/2017

Hi Carla, Sorry to hear this intermitant noise is contining. Is there a day you can leave it with me, as the other times you have had to come in late afternoon & wait. Give me a call, Thanks SteveĀ 

BILL P. on 09/20/2017
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"Reliability knowledge customer service"
Always done right on time reasonable with a smile
Vehicle: Toyota Sienna
Service Date: 09/14/2017
Review Created: 09/20/2017 11:44 AM
Stephen T. at Turner Automotive responded on 09/20/2017

Thanks Bill

KENNETH M. on 09/20/2017
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"Friendly "
Quick, thorough professional
Vehicle: Jeep Cherokee
Service Date: 09/18/2017
Review Created: 09/20/2017 06:33 AM
Stephen T. at Turner Automotive responded on 09/20/2017

Thank you Kenneth

MARBELLA J. on 09/15/2017
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"The workers are great "
The best mechanic place ever
Vehicle: Toyota Highlander
Service Date: 09/13/2017
Review Created: 09/15/2017 10:40 AM
Krista A. on 09/12/2017
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"Great service!"
These guys squeezed our daughter's car in sonahe could get back to CWU safely. They were very nice and professional. We will use them again.
Vehicle: Pontiac Bonneville
Service Date: 09/11/2017
Review Created: 09/12/2017 08:38 PM
Stephen T. at Turner Automotive responded on 09/13/2017

Thanks Krista

ROGER M. on 09/09/2017
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"Best business for auto care"
Have trusted this family owned company for years. Knowledgeable, honest, quality service.
Vehicle: Ford F-150
Service Date: 09/07/2017
Review Created: 09/09/2017 07:39 AM
Stephen T. at Turner Automotive responded on 09/11/2017

Thanks Roger & Diana

PAUL T. on 09/05/2017
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"Excellent service "
As always, professional, excellent personalized service
Vehicle: Ford Escape
Service Date: 08/25/2017
Review Created: 09/05/2017 04:39 PM
Stephen T. at Turner Automotive responded on 09/07/2017

Thanks Paul & Cindy

JEFF H. on 08/31/2017
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"The best"
No surprises just more great work from Turner!
Vehicle: Toyota Pickup
Service Date: 08/25/2017
Review Created: 08/31/2017 09:05 PM
Stephen T. at Turner Automotive responded on 09/05/2017

Thanks Jeff

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