Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

517 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GT
GILLIAN T.
Belleair Beach, FL
Chevrolet Equinox
Verified Customer
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12/05/2018
Neal Danielle & all the staff
Professional, Kind, Genuine, Reliable and only do the work what is needed. Very Trustworthy

DL
Dave L.
N Redngtn Bch, FL
Cadillac DeVille
Verified Customer
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12/04/2018 Category: Service
Dave said they are excellent.
This review was collected via phone interview by Customer Research Inc.

GN
Gene N.
Madeira Beach, FL
Chrysler LeBaron
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Gene said the service is always great, the staff is nice and the pricing is fair.
This review was collected via phone interview by Customer Research Inc.

DW
DONNA W.
N Redngtn Bch, FL
Toyota Corolla
Verified Customer
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11/22/2018
The best for so many reasons
We've been taking our cars to Twill for years and years. This trip was to find out if a used car we were planning to buy was a good bet. There's no one else I would trust like Twill Auto Service to go over a car and give me an honest answer about its road worthiness and value. The upshot of this inspection was that all the car needed was a belt and windshield wipers. Not being a car expert, I could have been so taken advantage of, but I never have to worry about that happening at Twill.

MO
MELINDA O.
Saint Petersburg, FL
Ford Expedition
Verified Customer
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11/21/2018
Personal service they take the time time to answer your concerns or questions.
They always do a great job and on time.

LB
LIBBY/ J. GEORGE B.
Saint Petersburg, FL
Hyundai Sonata
Verified Customer
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11/21/2018
Only Place To Go
For the years I’ve been taking my car to Twill Auto Service, I’ve never had a negative experience. Customer service, price, care of my car...Twill Auto is the ONLY place I’ll take my car. They are the best!

RP
RAY P.
Seminole, FL
Honda CR-V
Verified Customer
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11/19/2018
Capable/Competent
As always, their people do the right thing!!

JW
JACK W.
Saint Petersburg, FL
Nissan Frontier 4WD
Verified Customer
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11/16/2018
Best in town!
They got me back on the road the same day, just before a scheduled trip i had to port canaveral. I would recommend this shop to anyone, they do a full diagnostic test on your vehicle everytime you go in and you can view the full history online. The best honest shop in Saint Pete.

WW
Will W.
Florida
Toyota T100
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Will said he liked that this business worked on his vehicle fast and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

CB
Christine B.
Seminole, FL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Christine said she loves this facility and has been going to them for many, many years. They have been taking care of her and her daughter for 15 years and are like family. They're great people, they're up front and honest.
This review was collected via phone interview by Customer Research Inc.

BS
Barry S.
Florida
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Barry said the staff did a great job, and were very nice. They let him know what he needed to know about the vehicle and what needs to happen in the future. So he's very pleased.
This review was collected via phone interview by Customer Research Inc.

MG
MICHAEL G.
N Redngtn Bch, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Going the second mile!
So after servicing one of our cars which included a rear brake job, we brought our second car in for an oil change. As we were leaving after dropping off the car, the service tech heard a clicking sound. He immediately flagged us down and had us leave the car so they could check it out. Sure enough something wasn't right and they fixed it right away. Many thanks for your great service!

KC
KELLY C.
Largo, FL
Chevrolet Suburban
Verified Customer
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11/05/2018
Quick and friendly service
Needed a new battery for my '16 Suburban.... I didn't have an appointment and wasn't in a hurry, as my office is walking distance away, but it was a quick and easy fix!

BA
BILL A.
Largo, FL
Honda Pilot
Verified Customer
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11/04/2018
The best mechanic shop I ever been to
Always on time and reasonably priced. They never seem to up sell you and they’re very honest. I have a rule of thumb, your mechanic is like your spouse, stick to one. Don’t have multiple mechanic shops working on your vehicle. I chose Twills and only Twills

MR
Mary R.
Saint Petersburg, FL
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Mary said the business was helpful, the gentlemen went out of his way. He will definitely bring his vehicle back for other services.
This review was collected via phone interview by Customer Research Inc.

NW
Nichalas W.
Florida
Honda Prelude
Verified Customer
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10/26/2018 Category: Service
Nichalas said they weren't able to fix the issue but he appreciates what they did do.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Florida
Honda Civic Sdn
Verified Customer
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10/24/2018 Category: Service
Daniel said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
ST. PETERSBURG, FL
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Gary said they always do a great job.
This review was collected via phone interview by Customer Research Inc.

JD
JOSEPH D.
Saint Petersburg, FL
Mercedes-Benz S400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Excellent service
Always a good experience with knowledgeable staff

SS
STEVE S.
Saint Petersburg, FL
Mercury Sable
Verified Customer
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10/18/2018
Kindness; interest and caring in the customer; service; efficiency.
Thank you for allowing us to bring the car in on the same day it malfunctioned. It was nice to be able to get it back quickly the following day all fixed and ready to go!