Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1203 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.3571457/5Overall Rating 3.3571457/5Overall Rating 3.3571457/5rating 3.3571457rating 3.3571457
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


YC
Yanghee C.
Norfolk, VA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
owner
Mark is so kind and job done ecxellent.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating, Mark strives to provide that level of service to everyone at Tysinger Hyundai.Thank You for letting Tysinger service your 2017 Santa Fe and We are greatful for your business. Feel free to contact us for any of your vehicle needs.


Anonymous avatar
Verified Customer
Newport News, VA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Anonymous
My experience with Tysinger Hyundai was a good one.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating, Mark strives to provide that level of service to everyone at Tysinger Hyundai.Thank You for letting Tysinger service your 2011 Sonata and We are greatful for your business. Feel free to contact us for any of your vehicle needs.


OE
Oletha E.
Gloucester, VA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Everyone is so nice.
Great job
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating, Justin strives to provide that level of service to everyone at Tysinger Hyundai.Thank You for letting Tysinger service your 2017 Elantra and We are greatful for your business. Feel free to contact us for any of your vehicle needs.


AM
Alexandria M.
Hampton, VA
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Coupons are a Lifesaver
I literally used 3 of my coupons for service. I got an inspection, oil and filter change and a car wash for free!!!
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating, Crystal strives to provide that level of service to everyone at Tysinger Hyundai.Thank You for letting Tysinger service your 2014 Elantra and We are greatful for your business. Feel free to contact us for any of your vehicle needs.


HJ
Hermoine J.
Hampton, VA
2013 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Always
The service department always exceeds my expectations, they were very quick and efficient, I will always take my car there for service
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating, Crystal strives to provide that level of service to everyone at Tysinger Hyundai.Thank You for letting Tysinger service your 2013 Tucson and We are greatful for your business. Feel free to contact us for any of your vehicle needs.


KG
Keilah G.
Newport News, VA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Oil change service
Great customer service. Great car service
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. Crystal is a vital part of making this happen. Thank You and We are greatful for your business while servicing your 2017 Elantra.


MJ
Marvel J.
Hayes, VA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
The customer Service I received from Mr. David All.
The customer Service is very good.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. Justin is a vital part of making this happen. Thank You and We are greatful for your business while servicing your 2015 Genesis.


Anonymous avatar
Verified Customer
Hampton, VA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Very polite great waiting area.
The service staff are very polite. The waiting area is great. It is stocked with snacks and choices of hot or cold beverages.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. Crystal is a vital part of making this happen. Thank You and We are greatful for your business while servicing your 2017 Elantra.


JR
Janis R.
Hampton, VA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great employees.
Exceptional customer service.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Thank You for letting us service your 2014 Sonata and  We are greatful for your business.


Anonymous avatar
Verified Customer
Newport News, VA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Best service anywhere
I really like coming to Tysinger for service, they are very respectful and helpful. Thanks for everything! You all are the best!
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. Justin is a vital part of making this happen. Thank You and We are greatful for your business while servicing your 2013 Santa Fe.


Anonymous avatar
Verified Customer
Newport News, VA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Great service
Great staff and service.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. Justin is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2011 Sonata.


Anonymous avatar
Verified Customer
Newport News, VA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Great
Great service and nice helping people work there
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 5 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. Mark is a vital part of making this happen. Thank You and We are greatful for your business while servicing your 2018 Elantra.


LC
Lisa C.
Hampton, VA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Quick reliable service
They honor your appointment times, you can watch your car being serviced by video and they recognized I had my very active grandaughter with me, so they got me in and out without a lot of time out processing. .
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai. AJ is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2017 Elantra.


RT
Richard T.
Newport News, VA
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
PLeasant service experience
Mark Shepherd, my service advisor, is always "spot on." Great attitude, knowledge and gets me in and out on time. I definitely recommend the service here.
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KENNY L., Service Director from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Mark is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2017 Ioniq.


Anonymous avatar
Verified Customer
Hampton, VA
2010 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
n/a
n/a
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the 4 Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Justin is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2010 Accent.


NW
Nancy W.
Virginia Beach, VA
2014 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great Customer service!
Convenient, friendly, excellent service.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Crystal is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2014 Equus.


KM
Kenneth M.
Newport News, VA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Outstanding
I have been servicing my vehicles over 8 years at Tysinger. Staff is very friendly and professional. Prices are reasonable. No surprises.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Justin is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2015 Santa Fe.


DK
David K.
Chesapeake, VA
2015 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Service review
Friendly staff, clean facilities. Due to long line in car wash, the total time car was in was almost 3 hours for an oil change/tire rotation/wash. Wash facility needs to be expanded or staffed with more people, especially during certain times of the year.
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the feed back, we will address the issues that were stated above. I do apologize about the extremely long time for the service . Thank You for the 4 star review Crystal and the Team here at Tysinger Hyundai will strive to do better in the future.


JJ
James J.
Carrollton, VA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Service Department
Outstanding and courteous service as always!
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Mark is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2015 Genesis.


BB
Brittany B.
Newport News, VA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Great Customer Serivce
Mark was great and answered all of my questions!
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Matt H., Client Care Manager from Tysinger Hyundai

Thank You for the time to write a review. We really appreciate the Star rating , we strive to provide that level of service to everyone at Tysinger Hyundai.Mark is a vital part of making this happen. Thank You and  We are greatful for your business while servicing your 2018 Elantra.