ReScore Reviews™ (7)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
93% Would Recommend
100% Business Response
Latest Review 24 minutes ago
Edward F. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional & Done Right"
Every service visit we have is always done with professionalism and the work is done correctly. We have been very happy with Tysinger's Hyundai service over the past three years.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/23/2018 07:46 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/23/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Joseph C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
Front line staff was friendly and helped each other out. Young lady started the process of checking my car in for a member of a different team that I was on. The actual team I am on was very pleasant on check out too.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 11:31 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/22/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice"
N/A
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 04:46 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/19/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and quick"
Staff are nice and courteous and are generally on time. Expectations were met and the complimentary car wash and carpet vacuum are nice touches.

Cause for visit: regular car service on Hyundai sonata.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 11:28 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/19/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
It went well.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:45 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/19/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's good to see the 4 star rating.  We appreciate your business!

Betty B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Workforce Services Representative "
My car was serviced in a timely manner. Also it was washed and vaccumed.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 02:55 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/19/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Ernestine S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service."
Great customer service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/18/2018 09:43 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/18/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Dean D. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
As always. Tysinger service department does a stellar job at taking car of me and my car. Thanks!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 04:51 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/17/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Ronald R. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"30000 mile service"
ok
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 02:38 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/17/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's good to see the 4 star rating.  We appreciate your business!

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Always very courteous and professional
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:44 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/16/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Richard M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go se Justin!!!"
Great customer service. Just provide a great explanation and solution to the problem when i bright my car in for service. I’m sure others are great but i recommend you ask for Justin Whitaker.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 04:05 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/16/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Nice and pleasant to work with
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 11:57 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/13/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer ReScore Review on 01/13/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got right back for complaint"
Thank you for getting back to me. I hope to get bt there next week.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/13/2018 06:43 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Nice waiting room"
I have taken my car in for a couple things and each time I am told they dont see anything wrong. Weird how I can hear the noise but they cant. Funny hoe my warranty is almost up and they cant find it now. We will see what happens once my warranty is up if thwy can now hear it.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/13/2018 06:43 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/13/2018

Dealer Service director spoke with Mrs price and ask her to stop by and roadtest with Service director. She agreed to stop by next week to complete roadtest and address any concerns.

John V. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John vinacco"
Staff service esp Mark and Justin and Charlie
Honesty and concern for being fair and as inexpensive as possible yet great quality mechanical expertise is obvious and consistent with every visit to Tysinger
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 03:58 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/13/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Patty H. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased"
Very nice people always taking care of their customers and the feeling is real, I have been coming to this location for six years, thank you'll for what you do.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 04:16 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/13/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Robert W. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Always a cut above the rest.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 06:03 AM
A33eb2a4db0be3af566f0733976ddd6e?s=28
Matt H. at Tysinger Hyundai responded on 01/12/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Erin T. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Thanks for the great work!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/09/2018 12:36 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/09/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Jaime B. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and fast service!"
The staff is very friendly, competent and professional. It also helps that they are speedy. Good Job Tysinger!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/09/2018 10:00 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/09/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Michael M. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Justin Whitaker "
Justin is awesome, he's the best. If he wasn't there, I wouldn't come back. His customer service is impeccable, and he's very professional and welcoming.
Thank you Justin
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/09/2018 09:16 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/09/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Kristin C. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feedback"
Knowledgable and friendly. Cared about me.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/07/2018 05:57 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 01/08/2018

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

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