Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

93 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


AC
ANDREW C.
Medford, MA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
service is great
John & Mike are great people to deal with.
Fair prices HORNEST place to do business.
ANDY C.

ZF
Zilong F.
Malden, MA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Zilong said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

SD
SUSAN D.
Melrose, MA
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Usual Great Service!
You provided the usual great service, quick and efficient!

DK
Dan K.
Charlestown, MA
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Dan said they took care of him on short notice and they were helpful.
This review was collected via phone interview by Customer Research Inc.

MD
MARK D.
Medford, MA
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Dash light fixed!
My 2007 Passat has an electronic emergency brake. An icon popped up on my dash and I did my best to ignore it. Then it started to beep when I tested teh brake. Beep, beep, beep every moment I went over 5 MPH...it drove me crazy. The team at United Auto fixed it right away and - blissful silence!

BB
Brianna B.
Everett, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Brianna said the mechanic did a great job.
This review was collected via phone interview by Customer Research Inc.

AD
Al D.
Lynn, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Al said they had good service.
This review was collected via phone interview by Customer Research Inc.

RD
ROBERT D.
Boston, MA
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Professional, problem solving and customer centered service 100%
I have been using United Auto for six years now and I am so satisfied with them that I make the 50 mile drive from where I live, whenever I need so much as an oil change, instead of finding someone closer. This time, fit me in even though he had an extremely heavy Friday, solved the drift problem well. Good rate for the service.

LC
Leeann C.
Norwood, MA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Leeann said the business was fast and efficient. The staff was friendly and fast.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Hudson, NH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Steven said the service was good.
This review was collected via phone interview by Customer Research Inc.

JP
Janet P.
Malden, MA
Mazda CX-9
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Janet said everything was wonderful and the price was fine.
This review was collected via phone interview by Customer Research Inc.

ER
Evaline R.
Massachusetts
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Evaline said the business did a good job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

JC
JEFF C.
Malden, MA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Very affordable!
Very friendly staff. They work with you to get what you need to be done at an affordable price. I would highly recommend them and I have to multiple friends and family.

AS
Aaron S.
Malden, MA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Aaron said the employees completed everything he asked for.
This review was collected via phone interview by Customer Research Inc.

JZ
John Z.
Malden, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
John said they have been serving his family for years and he will continue to go there,
This review was collected via phone interview by Customer Research Inc.

JL
Jarrod L.
Woburn, MA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jarrod said this business handled the situation quickly and professionally. They explained what had to happen with his vehicle,
This review was collected via phone interview by Customer Research Inc.

AL
Alexander L.
Malden, MA
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Alexander said the work was pretty good. However, he said some things were missed during the process. He said his serpentine belt was damaged and the coolant line was loose.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Everett, MA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Mary said the staff was friendly, and provided good quality work.
This review was collected via phone interview by Customer Research Inc.

AH
Angela H.
Malden, MA
Mitsubishi Endeavor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Angela said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BN
Bob N.
Massachusetts
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Bob said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 93 in total