Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

115 Reviews

98% Would Recommend
Latest Review 15 days ago

Reviews


SQ
Shuxi Q.
Malden, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Shuxi said the business does good work.
This review was collected via phone interview by Customer Research Inc.

MB
Maryellen B.
Everett, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
MaryEllen said the employees took care of her vehicle. They provided really good service.
This review was collected via phone interview by Customer Research Inc.

DF
DEBRA F.
Medford, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Above and Beyond
They have gone out of their way to help me on several occasions.

TC
TRACY C.
Peabody, MA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Excellent service
John is always so accommodating. No appointment necessary though my repair was minimal. The shop does great work. Timely open and timely done.

KC
KAREN C.
Stoneham, MA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Service
Great service with the best prices. Thank you

KR
Kim R.
Malden, MA
Chevrolet Sonic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018 Category: Service
Kim said she would not recommend the business because the service light came back on. She is afraid the staff will charge her again, and tell her nothing is wrong again.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Massachusetts
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Joe said they were pretty good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Boston, MA
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Inexpensive, everything gets done perfectly and on time every time.
I have been using United for six years now and every single time, everything is done on time, inexpensively with no mistakes. I drive over 50 miles rather than change mechanics.

SD
SUSAN D.
Melrose, MA
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
The usual great service!
In and out on time. John is always very accomodating regarding schedule and is a pleasure to deal with.

NT
Nirajan T.
Malden, MA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Nirajan said the business's staff was very good and very professional. The customer service was excellent. She had no issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.

EH
Edward H.
Massachusetts
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Spoke with Helen. She said the business did their front end alignment and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jarritt S.
Malden, MA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jarritt said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Peabody, MA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Friendly and Efficient
John is great. They work timely and efficiently. The new front wipers are terrific!!!!

DN
Dmitriy N.
Malden, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Dmitriy said he appreciated the staff being up-front about the cost and his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

JL
Jarrod L.
Woburn, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Jerrod. He said they were prompt , and honest and polite.
This review was collected via phone interview by Customer Research Inc.

TP
Tuan P.
Quincy, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tuan said the business did a good job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

TJ
Taeho J.
Malden, MA
Mazda Mazda6
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2018 Category: Service
Taeho said he didn't like the customer service. He had to order a part for his vehicle, however, they never responded to him when they got the part in.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Cambridge, MA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
Amanda said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Melrose, MA
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Great Service Friendly People
I have had my 3500 sprinter motor home inspected at United Auto and Truck Service for 3 or 4 years in a row now. It’s always the same honest and friendly people there. I feel like they remember me and are genuinely glad to see me. The location is easy to get to and parking is no problem. I strongly recommend United Auto and Truck Service.

RY
Rui Y.
Malden, MA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Rui said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 115 in total