United Auto and Truck Service


Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

62 Reviews

100% Would Recommend
Latest Review 25 days ago
Kathleen B. on 03/26/2018
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Kathleen said that the business was really accommodating and really nice.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 03/21/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
SUSAN D. on 03/24/2018
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"Great Job as Usual!"
Competent, timely service with clear record of what was done. John is very businesslike and easy to discuss things with.
Vehicle: Buick Encore
Service Date: 03/23/2018
Review Created: 03/24/2018 08:02 AM
KAREN B. on 03/19/2018
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"Excellent Customer Service"
John is the best, every time i have a problem with one of my vehicles its basically i pick up the phone, call him, and its usually same day service. He is pleasant to speak with, friendly, accomodating, and professional, and 90% of the time has the job completed the same day so its like in and out.. Thank you to John and the staff at United Auto from a happy and lifetime customer!
Vehicle: Lexus ES 300
Service Date: 03/16/2018
Review Created: 03/19/2018 05:48 AM
Jack L. on 03/19/2018
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Jack said he was pretty satisfied with the service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/15/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
ROBERT D. on 03/18/2018
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"United Auto and Truck Malden - Excellent"
Excellent service and honesty always
Vehicle: Toyota Celica
Service Date: 03/16/2018
Review Created: 03/18/2018 06:58 AM
Darlene Z. on 03/15/2018
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Darlene said the staff was quick and efficient. The employees always do good work for her.
Vehicle: Mercury Sable
Category: Service
Service Date: 03/05/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Manojkumar M. on 03/14/2018
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Manojkumar said he had an inspection and John was very helpful.
Vehicle: GMC Forward Control
Category: Service
Service Date: 02/26/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Tamy C. on 03/13/2018
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Tamy said everything was on time as expected.
Category: Service
Service Date: 02/28/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Tracy G. on 03/13/2018
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Tracy said the staff couldn't fix the problem. She appreciates that they took the extra time to see what was wrong. They were very nice.
Vehicle: Honda CR-V
Category: Service
Service Date: 03/09/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Alexander G. on 03/10/2018
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Alexander said the owner was very accommodating and easy to work with. The service was good overall.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 03/05/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Cynthia C. on 03/03/2018
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Cynthia said the business was there when she needed them. The staff were very thorough with their explanations and did a very good job.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/01/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
JOHN D. on 02/26/2018
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"Great service"
Brought Truck in as it was acting as the transmission was slipping between 2nd and 3rd on automatic transmission. They road tested and performed diagnostics. They found that it was a a cracked elbow/boot going to the turbo and not the transmission. so the job that could have been a transmission repair (big money) turned out to be only a couple of hundred dollars and that included full safety inspection where they noted a few items I should repair in the near future (before state inspection). Really honorable and trustworthy business and very thorough review of vehicle needs.
Vehicle: Ford F-150
Service Date: 02/23/2018
Review Created: 02/26/2018 06:47 AM
Justin L. on 02/21/2018
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Justin said the business did a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Brian C. on 02/16/2018
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Brian said he liked working with John. He provided really great customer service.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
ANDREW C. on 02/09/2018
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"service is great"
prices are fair the people are great.
Vehicle: Cadillac SRX
Service Date: 01/31/2018
Review Created: 02/09/2018 05:33 AM
Zizhen W. on 02/09/2018
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Zizhen said the service was good at the business.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Jiahao Z. on 02/07/2018
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Jiahao said they are pretty friendly and helpful.
Vehicle: Subaru WRX
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Brianna P. on 02/06/2018
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Brianna said the team was very accommodating.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
David S. on 01/22/2018
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David said the staff were very easy to work. They were very accommodating.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/18/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Betsy D. on 01/19/2018
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Betsy said her vehicle is working. The business provided good service and the staff is nice.
Vehicle: Honda Fit
Category: Service
Service Date: 12/27/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 62 in total