United Auto and Truck Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

50 Reviews

100% Would Recommend
Latest Review 3 days ago
Justin L. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said the business did a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Brian C. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said he liked working with John. He provided really great customer service.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
ANDREW C. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is great"
prices are fair the people are great.
Vehicle: Cadillac SRX
Service Date: 01/31/2018
Review Created: 02/09/2018 05:33 AM
Zizhen W. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zizhen said the service was good at the business.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Jiahao Z. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jiahao said they are pretty friendly and helpful.
Vehicle: Subaru WRX
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Brianna P. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brianna said the team was very accommodating.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
David S. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the staff were very easy to work. They were very accommodating.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/18/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Betsy D. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Betsy said her vehicle is working. The business provided good service and the staff is nice.
Vehicle: Honda Fit
Category: Service
Service Date: 12/27/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
JOHN D. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extra effort"
Had vehicle serviced and few days later noticed something leaking under the vehicle when parked. They found it to be antifreeze from a clamp that had gone bad on one of the hoses and replaced it without charge even though it was unrelated to the fix they performed on the previous visit. They really go the extra mile to make you feel like you are an important customer.
Vehicle: Ford F-150
Service Date: 12/29/2017
Review Created: 01/16/2018 06:59 AM
JOSEPH G. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Service"
Thank you for taking the time to find the parts for this 27 year old vehicle. It is running well in this cold weather.

Best wishes for a happy and healthy New Year!

Thanks - Joe Goldman
Vehicle: Toyota Camry
Service Date: 12/27/2017
Review Created: 12/30/2017 06:50 AM
Peter V. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said the staff was excellent. He's treated like a human being. They're pleasant, nice and courteous and he recommends them to everyone.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
ED C. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable Fast Seevice"
Everyone at United and wonderful! The service they provide and how quickly they are able to finish the job works with my hectic schedule.
Vehicle: Nissan Altima
Service Date: 12/26/2017
Review Created: 12/27/2017 08:53 PM
JOHN D. on 12/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They were efficient at diagnosis of the issue and repair."
They found the stall and no start issue on my diesel and repaired it quickly.
The reason for 4 stars is I have to bring it back as there is a small leak they need to correct on a fitting they had to remove to make the initial repair.
Vehicle: Ford F-150
Service Date: 12/08/2017
Review Created: 12/16/2017 12:50 PM
Ashutosh S. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashutosh said this business provided good and quick service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/22/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Andrew C. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said they did a great job.
Vehicle: Cadillac SRX
Category: Service
Service Date: 12/06/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Zhongzheng S. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zhongzheng said the staff were nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
John A. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said John and Mike were great.
Vehicle: Ford F-150
Category: Service
Service Date: 10/17/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
SUSAN D. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job Well Done"
Easy to deal with, fair prices, timely! We have used them for years and never any problems or mistakes. Issues, if any, are explained simply and honestly. Location is convenient and easy for us to get to. If the car has to be left there for any length of time, the transit station is close by.
Vehicle: Ford Fusion
Service Date: 11/30/2017
Review Created: 12/01/2017 01:29 PM
Seth W. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Seth said John and his brother are personable. The business is fantastic. They do a great job and have reasonable prices.
Vehicle: BMW 4 Series
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the business did a great job.
Vehicle: Chevrolet Cruze Limited
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 50 in total