Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 160 Reviews )

98% Would Recommend
Latest Review 14 days ago

Reviews


AC
ANDREW C.
Medford, MA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2019
Honesty
The best as usual
Thanks

GP
Gerry P.
Malden, MA
Chevrolet Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Gerry said the staff was nice, and the service was completed on time.
This review was collected via phone interview by Customer Research Inc.

KN
Kristina N.
Malden, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Kristina said the business does quick work and they addressed all of the vehicle needs. The people at the facility are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EO
ELLEN O.
Malden, MA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Sticker Service
I went to United Auto and Truck Service for a sticker for my car as has been my custom for a number of years. John who mans the office is usually the first point of contact and is very upbeat. I didn't have to wait very long to have my car taken in for inspection even though I hadn't made an appointment. I also asked John if his guy would be kind enough to check my tires as I have difficulty doing so. No problem -- done and done. In no time at all my car reappeared with a new sticker, tires having been filled and I'm on my way. Good service with a smile.

BE
Benjamin E.
Malden, MA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Spoke with Benjamin's wife. She said that they are professional and quick.
This review was collected via phone interview by Customer Research Inc.

SD
SUSAN D.
Melrose, MA
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Usual Great Service!
Excellent service and a great price for new tires. John is easy to deal with and provides clear information.

JD
Joe D.
Malden, MA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Joe said the business was pretty good and persuasive.
This review was collected via phone interview by Customer Research Inc.

OO
OLUSESAN O.
Malden, MA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
Professionalism is excellent.
I think United Auto Services is the best around here, bar none.

ED
Emily D.
Malden, MA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Emily said the experience was quick and easy.
This review was collected via phone interview by Customer Research Inc.

DF
DEBRA F.
Medford, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
My ReviewI
I appreciate the attention and service offered over the years above and beyond the norm.

BL
Bob L.
Stoneham, MA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NP
Nathan P.
Saugus, MA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Nathan said John was super nice and really easy to work with. The service was awesome.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Massachusetts
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Kathy said her experience was excellent.
This review was collected via phone interview by Customer Research Inc.

AM
Andrea M.
Malden, MA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Andrea said that the facility is awesome. She stated that she had a hard time with her vehicle but the staff at this business was able to diagnose and repair her vehicle with no issues.
This review was collected via phone interview by Customer Research Inc.

BD
Bernard D.
Malden, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Bernard said the business is convenient and they do good work.
This review was collected via phone interview by Customer Research Inc.

TC
TRACY C.
Peabody, MA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Never disappointed
John is terrific. Very personable. Service is done efficiently. Price is right.

MF
Melina F.
Massachusetts
Nissan Pathfinder
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/19/2019 Category: Service
Melina said that she went to the place for her air conditioner to be repaired. 2 months later it broke and something was wrong with the tube. They paid $400 to fix it and it now has an electrical problem it didn't have before. The entire dashboard is out now. They will have to go to another facility to fix it. It was a bad experience.
This review was collected via phone interview by Customer Research Inc.

ZW
Zizhen W.
Malden, MA
Honda Accord Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/19/2019 Category: Service
Zizhen said he never asked them to change his air filter. He said that they charged him for something he didn't need. Customer chose not to answer all questions.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
Medford, MA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
My ONLY Repair facility
Brought my motor home in for an oil change and tune up before heading out to Maine. I made the appointment and they were waiting for me. The work was performed very professionally, and they went so far as to spread a tarp for the engine cover.
I would not trust my motor home to anyone else.

MG
MARC G.
Melrose, MA
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
These Guys Are Great!
John and Mike are the best! Not only did they diagnose the problem on my RV but fixed it for a very reasonable price! They even stayed late on the night before the 4th of July so my family wouldn't loose a day on our vacation! I would highly recommend United Auto and Truck Service . Great service, very affordable and extremely trustworthy.

Displaying Review 1 - 20 of 160 in total