Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

110 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


KC
KAREN C.
Stoneham, MA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Service
Great service with the best prices. Thank you

JD
Joe D.
Massachusetts
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Joe said they were pretty good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Boston, MA
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Inexpensive, everything gets done perfectly and on time every time.
I have been using United for six years now and every single time, everything is done on time, inexpensively with no mistakes. I drive over 50 miles rather than change mechanics.

SD
SUSAN D.
Melrose, MA
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
The usual great service!
In and out on time. John is always very accomodating regarding schedule and is a pleasure to deal with.

NT
Nirajan T.
Malden, MA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Nirajan said the business's staff was very good and very professional. The customer service was excellent. She had no issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.

EH
Edward H.
Massachusetts
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Spoke with Helen. She said the business did their front end alignment and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jarritt S.
Malden, MA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jarritt said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Peabody, MA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Friendly and Efficient
John is great. They work timely and efficiently. The new front wipers are terrific!!!!

DN
Dmitriy N.
Malden, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Dmitriy said he appreciated the staff being up-front about the cost and his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

JL
Jarrod L.
Woburn, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Jerrod. He said they were prompt , and honest and polite.
This review was collected via phone interview by Customer Research Inc.

TP
Tuan P.
Quincy, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tuan said the business did a good job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

TJ
Taeho J.
Malden, MA
Mazda Mazda6
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2018 Category: Service
Taeho said he didn't like the customer service. He had to order a part for his vehicle, however, they never responded to him when they got the part in.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Cambridge, MA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
Amanda said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Melrose, MA
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Great Service Friendly People
I have had my 3500 sprinter motor home inspected at United Auto and Truck Service for 3 or 4 years in a row now. It’s always the same honest and friendly people there. I feel like they remember me and are genuinely glad to see me. The location is easy to get to and parking is no problem. I strongly recommend United Auto and Truck Service.

RY
Rui Y.
Malden, MA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Rui said the service was good.
This review was collected via phone interview by Customer Research Inc.

DZ
Darlene Z.
Everett, MA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Darlene said she has been satisfied every time she has used the business. The staff takes very good care of her.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Revere, MA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Paul said the service at this business was good. The staff took him into the garage and showed him the problems with his vehicle. He appreciated that gesture. John was great.
This review was collected via phone interview by Customer Research Inc.

AC
ANDREW C.
Medford, MA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
service is great
John & Mike are great people to deal with.
Fair prices HORNEST place to do business.
ANDY C.

ZF
Zilong F.
Malden, MA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Zilong said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

SD
SUSAN D.
Melrose, MA
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Usual Great Service!
You provided the usual great service, quick and efficient!