Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

159 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 3 months ago

Reviews


TJ
Tim J.
Radford, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2018
Bad reputation with locals for a reason!!
Check out the reviews on Yelp for a clearer view of how this place really operates!!!! Very untrustworthy and rude, we were lied to three different times by two different employees!! Apparently they need to have morning meetings and get their stories straight so that they can be consistent in the lies they tell to the customers!!! Check other reviews before taking these at face value!!!

CG
Craig G.
Blacksburg, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Professional class act!
Greg Brown is a class act. Picked up my van off of interstate 81 on a Sunday. And gave me a fair estimate had me back on the road the next day. This man takes pride in his business and it shows.

AP
Andy P.
Sewickley, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018
Excellent work and very trustworthy
Our daughter is a student at Radford and we are 300+ miles away. She has had check engine lights and unexplained noises and oils change needs while there on our 2006 SUV. They have been so honest, providing excellent work at a very fair price — and have made it very easy for our daughter to take care of these things while away at school. Highly recommend them.

AW
Allison W.
Pearisburg, VA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017
Excellent service
University BP provides excellent service to all of my vehicles. They are quick and thorough and never perform any work to my car without speaking to me first. Quality work, affordable prices, and friendly employees!

JR
JOHN R.
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
Great
Five star service.

FH
FREDERICK H.
Radford, VA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2017
They know me. The work is done fast and right.
See title

TF
TOM F.
Radford, VA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Repair brakes on my 'Chrysler Town and Country Van
I brought my T&C in to repair the brakes - there was a vibration every time I hit the brakes at high speed. The brakes are working fine now with smooth braking action. Jake did a wonderful job. Many thanks.

PC
PHILIP C.
Radford, VA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017
Excellent service
Jesse picked up my vehicle quickly and it was fixed the next day. Excellent service.

RH
Rick H.
Radford, VA
Nissan Juke
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017
Towny
Greg and his team are absolutely the best in the world. Fast, efficient and helpful!!!

BL
BILL L.
Radford, VA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Quick and easy
We were lucky that UBP was able to take our car in for an inspection on a Saturday afternoon. They took it right in and completed the inspection in a timely and professional manner.

AL
ALEJANDRO L.
Radford, VA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017
great service
Service is great, incredibly friendly all around, any questions you ask are answered well, they do there best to be fast, very reliable.

JM
JACK M.
Christiansburg, VA
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2017
Oil Change and Inspection
I took my Escalade which has over 227k miles for an inspection and oil change. I did not have an appointment; however I was in and out in less then 30 minutes. Great service!

CH
Cliff H.
Radford, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017 Category: Service
Cliff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SA
Shannel A.
Radford, VA
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2017 Category: Service
Shannel said she is still having problems with her vehicle. However, they are very good.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Virginia
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017 Category: Service
Adam said this business was fast, efficient, and pleasant.
This review was collected via phone interview by Customer Research Inc.

AW
Anne W.
Dublin, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017 Category: Service
Anne said they always do what they are supposed to do. It is done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MA
Michaela A.
Dunnsville, VA
Kia Sportage
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2017 Category: Service
Michaela said she would recommend this business to her friends.
This review was collected via phone interview by Customer Research Inc.

LJ
LILLIAN J.
Radford, VA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017
Oil change
Great

AB
Aaron B.
Radford, VA
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Aaron said he really appreciates how nice and polite the employees at the front desk were.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Christiansburg, VA
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017
Escalade overheating
My Escalade was overheating so I took the vehicle to University BP. They immediately took my car into the shop, diagnosed and repaired the issue within 3 hours at a reasonable cost.