Poor customer service
On 7/21/16 my right front tire blew out I77 near Bluefield, WV. AAA took my car toBland Street AUTO. I arrived there at 10:30am and they could not get me a tire until 4pm. Once they replaced my tire I had to stop every 35 mins to put air in the tire and I had ove 200 miles left to Columbus, Oh. On 7/22/16 I had to take my car to Mercedes Dealership where I was informed that Bland Street Auto had put the wrong size tire on my care. When the dealership and I called the person I talked to stated they would give me some type of compensation and would call me back . I have yet to hear from Bland Street Auto. Excellent customer service is their goal. They certainly fell short of that goal.
John & George do a great job. Bland St. Auto Have taken Care of my auto needs for many years. Always satified witn service.
Thanks!!! Bland Street Auto is Great
You guys are GREAT! You always take care of my issues. I appreciate how fast you resolve my issues. And how polite and professional you guys are. Thank you
John & George have taken care of my auto repair & maintance needs for years. They always do a GREAT JOB.
Excellent service and friendly staff
The owner and staff are very knowable about vehicles and repairs also very friendly.
I have been very pleased with all of the services I have received from Bland Street Auto.
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