Poor customer service
On 7/21/16 my right front tire blew out I77 near Bluefield, WV. AAA took my car toBland Street AUTO. I arrived there at 10:30am and they could not get me a tire until 4pm. Once they replaced my tire I had to stop every 35 mins to put air in the tire and I had ove 200 miles left to Columbus, Oh. On 7/22/16 I had to take my car to Mercedes Dealership where I was informed that Bland Street Auto had put the wrong size tire on my care. When the dealership and I called the person I talked to stated they would give me some type of compensation and would call me back . I have yet to hear from Bland Street Auto. Excellent customer service is their goal. They certainly fell short of that goal.
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