Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

412 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RW
Rachel W.
Norfolk, VA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Excellent!
Service was excellent as always!

KF
Kenneth F.
Chesapeake, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Service
Convenient, friendly, affordable, quality

JF
Jefferey F.
Norfolk, VA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Jefferey said it is quick, he has no issues, and it is affordable.
This review was collected via phone interview by Customer Research Inc.

IZ
Ines Z.
Norfolk, VA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great Service Each Time
University Car Care has been taking care of my car since I have moved here 3 years ago; not only is the location very convenient, but the staff is very friendly, accomodating and flexible, and has helped me out even without an appointment. They do the annual safety inspections and have fixed several problems on my car. They inflated my tires for free, even though there is an airpump at the gas station next door (I have an irrational fear of exploding tires, really...). I trust the staff; I never feel like they are trying to sell me unnecessary services or overexaggerate issues.
I have not had a single bad experience with them and have not been to any other mechaninc since I have moved here. Based on my opinion, I can only recommend this place.

Verified Customer
Hampton, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great Service
I always receive great service when I visit University Car Care!

SM
Sharon M.
Virginia Beach, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
My visit to University Car Care Center
The guys in the front office are great (Josh and MIke) and the service is done fairly quickly and efficiently. They do not pressure me for further work needed, but are careful to tell me just what is needed on a particular timeline - and the cost (the latter very important as am on a tight budget!)

TA
Thomas A.
Norfolk, VA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
inspection
Good job!

RF
Rachel F.
Strasburg, VA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great work, speedy service.
I got an oil change and my tires pumped up, the staff was very friendly and gave me advice for my next services. They’re great!

Verified Customer
Norfolk, VA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Customer Experience
All good

Verified Customer
Norfolk, VA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Oil Change
Easy and fast

JM
Jasmine M.
Norfolk, VA
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Jasmine said they were friendly.
This review was collected via phone interview by Customer Research Inc.

RT
Ro T.
Norfolk, VA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Personal attention and exceptional customer service
UNIVERSITY CAR CARE has helped me with my car repairs and has always been helpful in their mechanical recommendations.

They have been
there to help in my most difficult challenges.

Reliable, professional, and a hometown business that I will continue to patronize.


Thanks Mike and Josh of UNIVERSITY CAR CARE!

RM Thompson

BS
Brittany S.
Norfolk, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Brittany said they provide exceptional service and she never leaves unhappy.
This review was collected via phone interview by Customer Research Inc.

VY
Vic Y.
Norfolk, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Vic said that he recommends this business for service all the time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portsmouth, VA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
great service at a reasonable price
We're always treated fairly and promptly -- never any unneeded "extras". These are great people to work with who genuinely care about keeping our vehicles in top shape.

SM
Summar M.
Norfolk, VA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Summar said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Franklin, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
William said everything went well at the business. They were done in a timely manner and the staff explained everything to him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Norfolk, VA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Reliable. Trustworthy. Professional.
Can trust their sevice is top notch and recommendations are honest.

BD
Bryn D.
Norfolk, VA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Bryn said the business was good. Mike was awesome, trying to explain what was wrong and how they were going to fix it, Everyone was friendly and very nice.
This review was collected via phone interview by Customer Research Inc.

MD
Mercedes D.
Norfolk, VA
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Mercedes said the business was good. They were really busy when she was in there. She would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 412 in total