Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

776 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


BR
Brian R.
Illinois
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Brian said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Maywood, IL
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Fantastic!
As always I had another great experience at Uptown. Excellent complete auto service and friendly staff!

AB
Anthony B.
Oak Park, IL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
I feel like they are my own personal Mechanics. Uptown is impeccable with their diagnosis and subsequent work to fix the vehicle issues in a timely manner too.
I've been with Uptown for years. I've never had any difficulty with the work and I have and will continue to recommend them as the go to Mechanics for your vehicle needs.

Sincerely
Anthony Bell

WA
Warren A.
Maywood, IL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Warren said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Oak Park, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Always reliable
Chuck and his crew always do a great job--honest people, excellent service, reasonable price. Went in for an oil change and winter check up. They keep my 1999 Ford Ranger in perfect condition.

MS
Monique S.
River Forest, IL
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Monique said they are really nice people. They went above and beyond.. She liked that they took her to the back to show her what was wrong with her vehicle instead of just telling her.
This review was collected via phone interview by Customer Research Inc.

RM
Ray M.
River Forest, IL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Ray said Chuck, the owner, and all the mechanics he has dealt with there make a good diagnosis.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Melrose Park, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Michael said he has never had a problem with this business. This a very good business.
This review was collected via phone interview by Customer Research Inc.

BC
Billy C.
Illinois
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Billy. He said they did an excellent job and they were nice people.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Lombard, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Don said that they know what they're doing and the vehicle got fixed.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Oak Park, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Stellar work, as usual
My wife and I bought a new SUV 6 months ago: we’ve entrusted Uptown with its maintenance instead of the dealership.This was a no-brainer, based on past decades of great service.

CG
Carol G.
Maywood, IL
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Reliable service
Chuck and the gang always take good care of my car needs!

Verified Customer
Melrose Park, IL
Chevrolet Cutaway
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/20/2018
Fine
Felt they over charged on a detail job after a large insurance Claim.

And it was about 4 years ago.
So I don’t know what’s going on there.

People were very nice!!!!!!
Chuck P. from Uptown Garage responded on 10/23/2018

We are sorry that you feel that way the detail was covered by the insurance company cost was $100 for a complete detail by Delta sonic all we did was drop it off for you. Thanks for your feedback 


AB
Anthony B.
Oak Park, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Anthony said he's gone to this facility for years. The staff is always up front and forthcoming, and he gets the best service. If something is not right, they address the issue right away and take care of it. The customer service is exemplary with Chuck and his wife. He has sent several people to them and thanks them for the service.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia M.
Illinois
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Patricia said she likes their service. They are very friendly and do a good job on her vehicles. She likes all of the staff.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Melrose Park, IL
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
The best mechanic shop in all Chicago Illinois usa
The best general mechanic shop in all Chicago Illinois i highly recommend this general mechanic shop.

NS
Natalie S.
Melrose Park, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Quick and honest service
Not only is the owner an amazing person, all of his employees are friendly and honest! Highly recommended!!!

SB
Scott B.
Maywood, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Scott said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

PV
Pat V.
Forest Park, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Great repair place
We’ve been taking all of our cars there for many years and have never had a problem with any of the maintenance or repairs that they have done on them. My car in particular is over 10 years old and I have never had any issues with it because Uptown has taken such good care of it. I highly recommend them for all your cat repair needs.

DM
Dennis M.
Oak Park, IL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Huge fan!
My wife & I have always been treated ethically by UG, from the beginning with Don & Gene decades ago. We followed Chuck to his new location & could not be happier with the service. Brian at the service desk is always amicable & honest about appraising whatever is wrong with our cars. A few hours ago, I picked up my daughter’s Fit: a broken axle was much less painful than a new transmission: Chuck & Brian took their time to thoroughly explain this to me. The bill was much less than expected. I could not thank them enough. Soon we will be moving 15 miles away; regardless, I told Brian I will continue to get our cars serviced at UG.

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