Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

792 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


AK
Alan K.
West Chicago, IL
Buick Lucerne
Verified Customer
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04/10/2019 Category: Service
Alan said that the place satisfied all of the challenges that he had with his vehicle. He has tried many facilities since locating to the South Chicago area, they only provided him with a song and dance. He knows that he's got somebody who will help him with his vehicle's problems here on out, and passes his commendations along to the technician who worked on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Forest Park, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Alan said he was very happy with his service experience.
This review was collected via phone interview by Customer Research Inc.

MJ
Melvin J.
Bellwood, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Their staff
I receive my car back in excellent condition.
Lately I've have a number of leaks they were to take care them without a problem.
I appreciate the way they handled my problems.

SM
Stevie M.
Illinois
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Stevie said he has taken all his vehicles to this business, and they always provide great service.
This review was collected via phone interview by Customer Research Inc.

TM
Tawanna M.
Forest Park, IL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Tawanna said she loves the customer service at this business. She brought her vehicle in without an appointment, and even though they were busy and short staffed, they got her right in. She said a diagnostic was performed promptly, resulting in a fair and accurate estimate. She added her vehicle is running well, and she wants the staff to know she appreciates very much how quickly they got the service done.
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
River Grove, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Dave said that the place gives really good service, provides a loaner whenever he needs one, is very up front with everything going on and always has good service. The staff are good, personable people.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great customer service
Great customer service. Their time in business as well as reputation speaks volumes.

JM
Jesus M.
Melrose Park, IL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Spoke with Jesus's son. He said the business does great work on all the vehicles, with no issues. He stated he would just like it to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

AC
Abby C.
Oak Park, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Abby said the business works quickly. They are very organized, professional and do a wonderful job. She said they are very pleased with the courteous, nice and friendly customer service.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Melrose Park, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dan said the employees were very nice. They were helpful,. They provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jay R.
Maywood, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great people
I’m going to come back again and again

AT
Albert T.
Maywood, IL
Mazda B2300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Albert said the business treats him like family and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Chuck P. from Uptown Garage responded on 01/21/2019

Thank you for Albert.


JB
Jacqueline B.
Carol Stream, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Jacqueline said that the place does a good job on her vehicle, it has problems and they just keep on fixing it right up.
This review was collected via phone interview by Customer Research Inc.
Chuck P. from Uptown Garage responded on 01/21/2019

Thank you Jacqueline.


RS
Rickey S.
Maywood, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Rickey said they did a good job
This review was collected via phone interview by Customer Research Inc.
Chuck P. from Uptown Garage responded on 01/21/2019

Thank you Rickey, we appreciate the business. 


PG
Phil G.
West Chicago, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Phil said that everything went good.
This review was collected via phone interview by Customer Research Inc.
Chuck P. from Uptown Garage responded on 12/20/2018

Thank you Phil. We appreciate the business and look forward to helping you in the future. 


VM
Vicki M.
Niles, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Vicki said she's been doing business with this facility for the past 60 years.
This review was collected via phone interview by Customer Research Inc.
Chuck P. from Uptown Garage responded on 01/21/2019

Thank you Vicki for the years of continued business.


BR
Brian R.
Illinois
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Brian said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Maywood, IL
Oldsmobile Intrigue
Verified Customer
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12/03/2018
Fantastic!
As always I had another great experience at Uptown. Excellent complete auto service and friendly staff!
Chuck P. from Uptown Garage responded on 01/21/2019

Thank you Jarvia. As usual it was our pleasure to service your vehicle. We look forward to the next time.


AB
Anthony B.
Oak Park, IL
Ford Crown Victoria
Verified Customer
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11/26/2018
I feel like they are my own personal Mechanics. Uptown is impeccable with their diagnosis and subsequent work to fix the vehicle issues in a timely manner too.
I've been with Uptown for years. I've never had any difficulty with the work and I have and will continue to recommend them as the go to Mechanics for your vehicle needs.

Sincerely
Anthony Bell

WA
Warren A.
Maywood, IL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Warren said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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