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Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,977 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,977 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Toyota 2003
Prompt customer service. Although they were closed they scheduled my car repair in as soon as they returned from vacation. I’m happy with the advice and work preformed and I would recommend them to anyone that may need body repair. Thank you and best wishes

MW
MIKE W.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2025
verified customerVerified Customer
0
Very good. Timely and quality
Quality of work is good, they worked around my schedule and the repair was great

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Trusted and Reliable Mechanics
Staff are all friendly and knowledgeable and willing to work you into the schedule to help you get your car fixed that day. Had a great experience here and got the correct issues fixed on my Jeep Patriot after a different company tried to swindle me for incorrect services that weren’t even an issue. Knowing that Uptown was easily able to identify the problem and fix the issue in the same day builds my trust in the team and I’ll definitely be back. Thanks!

DS
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David S.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Always great service
Everyone is friendly been going there for years and never a problem

JP
JOYCE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent
I like a service there they’re always on time and they do great work

TM
Tauna M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Amazing job 👍
I'm am continually amazed by the outstanding service I receive from Uptown Auto!! These guys and gals are incredible!!!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
8
Excellent Communication & Service
Uptown communicates well and works with their customers for all vehicle needs.

SY
Stacy Y.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Awesome service!!
These guys know their stuff, always willing to help anyway they can keep kind!

JM
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John M.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Truck repair
Always professional and courteous repairs done right that's why I keep going back

JM
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John M.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Truck repair
Always professional and courteous and repairs done right that's why I keep going back

MC
Martin C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Oil change
Prompt service and job well done

AB
Arvile B.
Homeworth, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Arvile said he's been dealing with them for years and has never had any bad experiences with them, that's why he always goes there. They always do a great job and their prices are right. He has recommended them.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always great fast service!
I'm never worried about the service I'm going to receive at Uptown. Chris, John and Melinda always have a smile and a warm welcome when a customer comes in. The service people are just as polite and will talk to you about your vehicle if you have any questions. I recommend Uptown Auto Service to everyone I know! I couldn't be more pleased with the service I receive! Keep up the great work Uptown!! You all are AWESOME!!!!

Verified Customer
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
trusted service
Overall everything i had worked on works is so much better now . The main issue i suggested from the get go was set aside basically to try other fixes fist in order to save $ but turns out still needed original suggestion so spent more but the other stuff was still needing fixed too so... Goes with owning a vehicle; always something.. these guys do listen though without that know it all attitude you get at some places so that's a plus.
Melinda from Uptown Auto Service responded on 06/17/2025 06:22 AM

Thank you for your honest feedback! We're glad to hear that the work we did has made a noticeable difference and that you're seeing improvements. We understand how frustrating it can be when the initial recommendation ends up being the right call after trying more cost-effective options first — vehicle ownership definitely comes with its challenges. We truly appreciate your patience throughout the process and are especially grateful you noticed our team's approach and willingness to listen without the usual shop attitude. If you need anything down the road, we're always here to help!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

VE
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Vickie E.
Minerva, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
06/25 Service
Uptown is always able to get me an appointment when I need it. Always friendly and courteous staff.
Melinda from Uptown Auto Service responded on 06/17/2025 06:23 AM

Thank you so much for the kind words! We’re happy to hear that scheduling has been easy and that our team has made a positive impression. Providing friendly, courteous service is what we strive for every day. We truly appreciate your continued support and look forward to seeing you next time!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
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