Uptown Auto Service - Alliance


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

984 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 11 days ago
Bruce W. on 01/12/2018
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Bruce said he really appreciates them taking him in, when no one else would.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Darian L. on 01/12/2018
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Darian said the employees took his vehicle right in. They repaired what was necessary.
Vehicle: Honda Civic
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Kennith S. on 01/11/2018
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Kennith said the business is good, and they finished on time.
Vehicle: Pontiac G5
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Chris S. on 01/11/2018
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Chris said he has used the business often for service. They always take good care of him. The mechanics are knowledgeable and take time to explain the work to him. They even took him out to the yard to point out things. They are very informative and he has learned a lot from them.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/26/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Melinda at Uptown Auto Service - Alliance responded on 01/15/2018

Thank you so much for your kind words, Chris. We really appreciate you taking the time out to share your experience with us—and we agree, our mechanics are truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Richard K. on 01/10/2018
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Richard said the staff always do a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Paige R. on 01/10/2018
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Paige said she liked the staff.
Vehicle: Nissan Versa
Category: Service
Service Date: 01/09/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Dale M. on 01/10/2018
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Dale said this business did a good job.
Vehicle: Pontiac G6
Category: Service
Service Date: 12/13/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Melinda at Uptown Auto Service - Alliance responded on 01/15/2018

Thanks for your review Dale!  We work hard to meet our customers expectations, and we're happy to hear we hit the mark for you.  Come back and see us soon.

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Debbie G. on 01/10/2018
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Debbie said she has no complaints. She was very happy with the service and they did a great job.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 12/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Melinda at Uptown Auto Service - Alliance responded on 01/15/2018

Thanks for the awesome review, Debbie!  We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.  Come back and see us soon.

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Paul L. on 01/05/2018
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Paul said the staff was quick at servicing his vehicle.
Vehicle: Buick Century
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Melinda at Uptown Auto Service - Alliance responded on 01/15/2018

Thank you for the great review Paul!  Come back and see us soon!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Lynette G. on 12/31/2017
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"Oil change "
Completed an oil change quickly and at most reasonable cost around. Quick response to tire recommendations and stated will match any offer in town.
Vehicle: Honda CR-V
Service Date: 12/28/2017
Review Created: 12/31/2017 02:36 PM
Melinda at Uptown Auto Service - Alliance responded on 01/15/2018

Thank you for the awesome review, Lynette!  We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.  Come back and see us soon.

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Roy K. on 12/30/2017
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"allignment "
good service friendly people work completed in good time
Vehicle: Toyota Sienna
Service Date: 12/27/2017
Review Created: 12/30/2017 04:02 AM
Melinda at Uptown Auto Service - Alliance responded on 01/15/2018

Thanks for the great review Roy!  We're so happy your visit went so smoothly.  Would you mind sharing with your friends who are due for service, too?  We'd love to continue providing great service to awesome customers like you.  Thanks again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Barbara S. on 12/27/2017
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Barbara said she would recommend this business for service.
Vehicle: Ford Focus
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Jack B. on 12/20/2017
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Jack said the service was short, efficient, and they did what he needed them to do.
Vehicle: Jeep Liberty
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
David F. on 12/15/2017
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David said he still didn't find out what's wrong with the vehicle.
Vehicle: Buick Lucerne
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Barb D. on 12/15/2017
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Barb said she had to wait for the work to be completed.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/08/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Richard Z. on 12/07/2017
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Spoke with Jim. He said the business has always done well with his vehicles.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Angela W. on 12/07/2017
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Angela said the business made it easy to get an appointment. The mechanic communicated with her about the price before he started the work.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Troy A. on 12/07/2017
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Troy said the business exceeded his expectations.
Vehicle: Cadillac ATS
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Morgan R. on 12/07/2017
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Morgan said this business provided quick service and they were decently priced.
Vehicle: Volkswagen Beetle Coupe
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Patricia H. on 12/06/2017
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"quick, and easy..."
Uptown Auto is very professional. A Quick oil change at a Very good price. I will continue to use Uptown Auto for both of my cars. I like the fact that you can wait while they do great work. I have to use synthetic oil in my cars, which is more expensive than regular oil. They help me by offering it at a reasonable price.
Vehicle: FIAT 500
Service Date: 12/05/2017
Review Created: 12/06/2017 04:20 PM
Displaying Review 1 - 20 of 984 in total