Varna Auto Service Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

311 Reviews

99% Would Recommend
Latest Review 3 days ago
JENNIFER P. on 02/21/2018
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"Fast and great service as always!"
The fastest tire fix in the East! Great service, faster than anticipated and priced just right - what's not to love!
Vehicle: Honda Element
Service Date: 02/19/2018
Review Created: 02/21/2018 05:34 AM
Robin G. on 02/13/2018
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Robin said the staff provides great service.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/26/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Will P. on 02/12/2018
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Will said he loves the great service. The employees were knowledgeable. They were personable. They were up front with his service. They explained the work to him.
Vehicle: Honda Fit
Category: Service
Service Date: 01/24/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Fiona R. on 02/08/2018
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Fiona said the service at the business was good. They explained everything to her. They were nice, and they had a nice dog.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/01/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Patty A. on 02/05/2018
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Patty said the employees were trust worthy and the service was great.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/31/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Alex A. on 02/03/2018
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Alex said he called two days before he went in to get his oil changed on his vehicle and requested a specific brand of oil. He was told the business had that brand, and when he called again the next day to confirm, they told him again that they still had that brand of oil. However, when he went in to get his oil changed, the staff told him they did not have that brand and requested he use a different one.
Vehicle: Saab 9-5
Category: Service
Service Date: 01/26/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Karen N. on 02/03/2018
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Spoke with Brett. He said the employees and service were great.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 01/29/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Amelia /Oliver H. on 01/26/2018
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"Reliable, honest, fast service at a fair price."
Thank you for taking me right in & having the oil & Inspection done so quickly- both were overdue, so I was in a pinch!
Vehicle: Subaru Forester
Service Date: 01/24/2018
Review Created: 01/26/2018 10:26 AM
JODY E. on 01/26/2018
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"Friendly and honest service"
I always get honest opinions and friendly service. If something unexpected comes up, they let me know about it. It's a great place to have your car worked on.
Vehicle: Kia Sportage
Service Date: 01/24/2018
Review Created: 01/26/2018 03:35 AM
CAROLYN D. on 01/17/2018
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"The best!"
Varna Auto was recommended to me by a long-term customer. William and his staff have been taking care of my car for six years now. Every aspect of my experience has been excellent! They are fast, reliable, super-competent, and unfailingly helpful. I'm a nervous driver in the Ithaca Winters, and I've asked about everything from the need for snow tires, to the best way to handle a skid, and William is so patient and informative. From state inspections, to routine maintenance, to "Winterizing" my car, and to any problem large or small, William and his staff have provided exactly what I need, and never add extra, unnecessary make-work.
The charge is always reasonable, in fact, less than I would have expected.
What can I say? Varna Auto is the best and I have recommended them to many friends, who have all experienced the same satisfaction. It doesn't get any better than this!
Vehicle: Toyota Matrix
Service Date: 01/08/2018
Review Created: 01/17/2018 09:18 PM
John S. on 01/17/2018
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"work is done well and promptly. "
We've been customers for a long time. Always top quality work.
Vehicle: Toyota Avalon
Service Date: 01/16/2018
Review Created: 01/17/2018 09:06 PM
PHILIP L. on 01/17/2018
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"Honest, efficient, helpful in discussion of options"
We are long term customers who recommend William to our friends
Vehicle: Subaru Impreza Sedan
Service Date: 01/09/2018
Review Created: 01/17/2018 07:15 AM
C.C. C. on 01/14/2018
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"Knowledgeable service but costly"
We had our Hyuandia oil and snow tire changes initially, but ended up additional 2 bell and hose replacement upon inspection with a total over $350, out I.
Owner, William is very knowledgeable and friendly.
Vehicle: Hyundai Elantra
Service Date: 01/04/2018
Review Created: 01/14/2018 12:55 PM
Jim k. on 01/11/2018
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Spoke with Kelley. She said the business is very clear about the issues with the vehicle, and she likes that.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/22/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Matthew S. on 01/10/2018
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Spoke with Carol. She said the staff was prompt, thorough, and they had reasonable prices. They did great work, and she appreciated the service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Craig R. on 01/09/2018
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Craig said the service was good.
Vehicle: Toyota Yaris
Category: Service
Service Date: 11/17/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Lillie S. on 01/08/2018
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Lillie said they did everything they needed to, and they are nice.
Vehicle: Land Rover Discovery
Category: Service
Service Date: 12/11/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Michael Z. on 01/08/2018
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Michael said the service was good.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 12/07/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
DAN K. on 01/02/2018
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"Excellent service, friendly and honest."
We respect and trust William at Varna Auto. He's honest, knowledgable, and a pleasure to work with.
Vehicle: Honda CR-V
Service Date: 12/29/2017
Review Created: 01/02/2018 06:20 AM
John L. on 01/02/2018
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John said the business was cheap, fast, and there was no hassle.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/14/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 311 in total