Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

396 Reviews

99% Would Recommend
Latest Review 29 days ago

Reviews


PR
Paul R.
Trumansburg, NY
Chevrolet Impala
Verified Customer
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01/23/2019 Category: Service
Paul said one of the technicians at this business was very helpful with the issue he was having.
This review was collected via phone interview by Customer Research Inc.

NL
NED L.
Lansing, NY
Toyota Camry
Verified Customer
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01/10/2019
Quick appointment, courteous interaction, thorough work
I needed an appt on short notice. They accomodated me. Always with a smile and good explaination. Always calls if there is something that is in addition to initial plan.

PW
Polly W.
Ithaca, NY
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Polly said the service was very nice. The work was very good.
This review was collected via phone interview by Customer Research Inc.

MA
MARIANO A.
Ithaca, NY
Hyundai Sonata
Verified Customer
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01/02/2019
Happy
I'm happy with the service here, thanks

NS
Nancy S.
Ithaca, NY
Toyota Corolla iM
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Nancy said that he takes her vehicle in when she needs.
This review was collected via phone interview by Customer Research Inc.

JT
Jacob T.
Ithaca, NY
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Jacob said they did what they said they were going to do and at the price they quoted.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Trumansburg, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Sean said the business was fast, courteous and communicative.
This review was collected via phone interview by Customer Research Inc.

RB
RICH B.
Ithaca, NY
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
William is the best
Fast, friendly service!

Verified Customer
Brooktondale, NY
Honda Accord Coupe
Verified Customer
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12/02/2018
We wouldn't have auto work done anywhere else.
Superior and prompt work with suggestions about things that may become an issue in the future. Reliable. Flexible with appointment times. More than trustworthy.

My spouse and I both bring our cars to Varna Auto.
Please use J. and SJ Blake as reviewers.

CE
CHRIS E.
Richford, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Fast clean service
When get winter tires mounted, old tires identified for next time, and in bags in car.

Usually get service far quicker than with the dealership.

Verified Customer
Ithaca, NY
Volvo S80
Verified Customer
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11/17/2018
Customer service
Timely, fast, courteous service. Very fair, if they make a mistake (which is rare) they take care of the mistake. William & Angie are terrific business people & are outstanding local entrepreneurs!

CH
CARL H.
Ithaca, NY
Subaru Outback
Verified Customer
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11/16/2018
Varna Auto
Watson is the best entertainment.

JJ
Jeff J.
Trumansburg, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jeff said the business found the problem and fixed it. They are nice people and he likes them.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Ithaca, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
George said that the place was perfect, he has been going there for twenty years and they always take care of him.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Ithaca, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Jim said they are prompt, they did a good job, they are reliable and much easier to deal with than other facilities. The price is reasonable, they are personable and they treat him well. He is pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ithaca, NY
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Real good service, flexible schedule
The Chens are skilled and thoughtful professionals and render fine service. Watson (assistant manager) is also a plus.

WP
WILL P.
Ithaca, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
2004 Ford Ranger and 2008 Honda Fit
They are the best in the area. I have been telling everyone that I know. A best friend from Spencer comes all the way up here to get her truck worked on. A very flexible staff and well run business. Explanations of problems are excellent and options are explained in detail as well.

AH
Amelia /Oliver H.
Ithaca, NY
Subaru Forester
Verified Customer
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10/28/2018
Best and Trustworthy
Thanks for the recommendation on the brakes, William, and for not just trying to sell work that's not necessary. I'll be back in the Spring with them -you're the best!!

Verified Customer
Ithaca, NY
Honda Civic Si
Verified Customer
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10/25/2018
Excellent service!
William was there when I needed him, and provided prompt and expert service, as always. I have been going to Varna Auto for many years, and they have always taken good care of my car.

PB
PENNY B.
Freeville, NY
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Comments about Varna Auto
The service at Varna Auto is efficient, thorough, and pleasantly provided. I've taken my car there for years and have always been happy with the results.

Displaying Review 1 - 20 of 396 in total