Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

371 Reviews

99% Would Recommend
Latest Review about 24 hours ago

Reviews


DG
DAVE G.
Ithaca, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Honest Opinions and easy to schedule
Mr Varna gives you a good evaluation of your vehicle each time and always calls to get any extra work, if need, approved. Very convenient on the bus route to leave car for the day. I have an old Toyota 4wd Tacoma 295,000. He suggested I keep it local.

PS
PETEr S.
Ithaca, NY
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
No stress
Bill is trustworthy . I just leave my car and know he will do the right thing. If there is something wrong then he calls before any work .

KK
Kolbeinn K.
Ithaca, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Kolbeinn said the technicians are wonderful. The service is prompt, courteous and the rates are good. William is trustworthy and a delight to do business with.
This review was collected via phone interview by Customer Research Inc.

PB
Paulina B.
Ithaca, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Paulina said they were quick, they explained what needed to be done. She felt it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

EN
Erik N.
Freeville, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Erik said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Lihua H.
Ithaca, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Lihua said he would recommend the business for work.
This review was collected via phone interview by Customer Research Inc.

LS
Laurie S.
Ithaca, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Laurie said she had a problem and they fixed it. They are extremely cordial and take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

AC
Allison C.
Ithaca, NY
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Allison said the staff at the business were friendly, informative, and get to her right when she comes in.
This review was collected via phone interview by Customer Research Inc.

LA
Lisa A.
Ithaca, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Lisa said the business is great.
This review was collected via phone interview by Customer Research Inc.

PC
PATRICK C.
Ithaca, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Simply Great Service
I took my vehicle to Varna’s on a recommendation, and was not disappointed. William took the time to get to know me and the issue at hand, and was very prompt in getting my vehicle in to investigate. Friendly and knowledgeable-all I could ask for.

AC
Andy C.
Ithaca, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Andy said he was always happy with the service.
This review was collected via phone interview by Customer Research Inc.

ST
Shihhao T.
Ithaca, NY
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Shihhao said the service the staff provided was very good. They kept him notified while they had his vehicle. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Ithaca, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Eva. She said everything went good at this business.
This review was collected via phone interview by Customer Research Inc.

BT
Benzhang T.
Ithaca, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Benzhang said the business is very good. He spoke with both owners and they were nice. He found out what was wrong with his vehicle and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

EP
EMILY P.
Ithaca, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Another job well done.
Varna Auto is always able to take my car with short notice. Their prices are reasonable and I'm always given an estimate before any work is done. I was able to drop my car off in the morning and picked it up later that same day. It's a bonus that the shop is located directly across the street from a TCAT bus stop. I trust the owner and mechanics and am happy to give Varna Auto my business.

JT
Jacob T.
Ithaca, NY
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jacob said they are always able to get his vehicle in and finished on time.
This review was collected via phone interview by Customer Research Inc.

JV
Jeremy V.
Ithaca, NY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jeremy said that the facility was excellent.
This review was collected via phone interview by Customer Research Inc.

R
Rayne .
Ithaca, NY
Chevrolet Colorado
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Rayne said he went to get a alignment done and they didn't balance the tires right so the alignment is off.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Dryden, NY
Volkswagen Golf
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Rick said his experience with the business was overall an enjoyable one. The staff were very flexible with their timing, which was great. The service was a little bit more expensive than he thought it should have been, but they did a good job with it.
This review was collected via phone interview by Customer Research Inc.

DG
Darline G.
Ithaca, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Darline said the employees were very informative. They completed service very quickly.
This review was collected via phone interview by Customer Research Inc.

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