Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

385 Reviews

99% Would Recommend
Latest Review about 18 hours ago

Reviews


CH
CARL H.
Ithaca, NY
Subaru Outback
Verified Customer
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11/16/2018
Varna Auto
Watson is the best entertainment.

JJ
Jeff J.
Trumansburg, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jeff said the business found the problem and fixed it. They are nice people and he likes them.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Ithaca, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
George said that the place was perfect, he has been going there for twenty years and they always take care of him.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Ithaca, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Jim said they are prompt, they did a good job, they are reliable and much easier to deal with than other facilities. The price is reasonable, they are personable and they treat him well. He is pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ithaca, NY
Subaru Outback (Natl)
Verified Customer
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11/04/2018
Real good service, flexible schedule
The Chens are skilled and thoughtful professionals and render fine service. Watson (assistant manager) is also a plus.

WP
WILL P.
Ithaca, NY
Ford Ranger
Verified Customer
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11/03/2018
2004 Ford Ranger and 2008 Honda Fit
They are the best in the area. I have been telling everyone that I know. A best friend from Spencer comes all the way up here to get her truck worked on. A very flexible staff and well run business. Explanations of problems are excellent and options are explained in detail as well.

AH
Amelia /Oliver H.
Ithaca, NY
Subaru Forester
Verified Customer
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10/28/2018
Best and Trustworthy
Thanks for the recommendation on the brakes, William, and for not just trying to sell work that's not necessary. I'll be back in the Spring with them -you're the best!!

Verified Customer
Ithaca, NY
Honda Civic Si
Verified Customer
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10/25/2018
Excellent service!
William was there when I needed him, and provided prompt and expert service, as always. I have been going to Varna Auto for many years, and they have always taken good care of my car.

PB
PENNY B.
Freeville, NY
Honda Fit
Verified Customer
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10/24/2018
Comments about Varna Auto
The service at Varna Auto is efficient, thorough, and pleasantly provided. I've taken my car there for years and have always been happy with the results.

JM
Jacob M.
Ithaca, NY
Pontiac Torrent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Jacob said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

VG
Vikram G.
Ithaca, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Vikram said that he would certainly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Cameron J.
Ithaca, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Cameron said there were no complications. The process was simple, and the service was friendly and straightforward.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Lansing, NY
Honda Element
Verified Customer
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10/06/2018 Category: Service
Bruce said the facility's employees are always awesome and they always get him in fast, every time. He recommends them all the time They are completely terrific. They have never disappointed, and they have always been very good to deal with.
This review was collected via phone interview by Customer Research Inc.

WP
WILL P.
Ithaca, NY
Ford Ranger
Verified Customer
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09/23/2018
I live walking distance from it for one thing.
They are the best game in town. All of the local dealerships have been bought out. They show and explain everything that they find. I have been recommending them to every one. They treat women very fairly and the don't take advantage of situations. I am a man just for the record.

DG
DAVE G.
Ithaca, NY
Toyota Tacoma
Verified Customer
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09/22/2018
Honest Opinions and easy to schedule
Mr Varna gives you a good evaluation of your vehicle each time and always calls to get any extra work, if need, approved. Very convenient on the bus route to leave car for the day. I have an old Toyota 4wd Tacoma 295,000. He suggested I keep it local.

PS
PETEr S.
Ithaca, NY
Mazda Mazda5
Verified Customer
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09/22/2018
No stress
Bill is trustworthy . I just leave my car and know he will do the right thing. If there is something wrong then he calls before any work .

KK
Kolbeinn K.
Ithaca, NY
Toyota Corolla
Verified Customer
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09/19/2018 Category: Service
Kolbeinn said the technicians are wonderful. The service is prompt, courteous and the rates are good. William is trustworthy and a delight to do business with.
This review was collected via phone interview by Customer Research Inc.

PB
Paulina B.
Ithaca, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Paulina said they were quick, they explained what needed to be done. She felt it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

EN
Erik N.
Freeville, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Erik said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Lihua H.
Ithaca, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Lihua said he would recommend the business for work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 385 in total