Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

355 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JT
Jacob T.
Ithaca, NY
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jacob said they are always able to get his vehicle in and finished on time.
This review was collected via phone interview by Customer Research Inc.

JV
Jeremy V.
Ithaca, NY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jeremy said that the facility was excellent.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Dryden, NY
Volkswagen Golf
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Rick said his experience with the business was overall an enjoyable one. The staff were very flexible with their timing, which was great. The service was a little bit more expensive than he thought it should have been, but they did a good job with it.
This review was collected via phone interview by Customer Research Inc.

DG
Darline G.
Ithaca, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Darline said the employees were very informative. They completed service very quickly.
This review was collected via phone interview by Customer Research Inc.

CC
C.C. C.
Ithaca, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Very reliable and cost effective service
We did 3 services: NYS Inspection, oil change and stipulated check list for 65K miles of our car and the total cost is far better than the dealer would charge.

CC
Chihyin C.
Ithaca, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Chihyin said the service was very good and the staff was very kind.
This review was collected via phone interview by Customer Research Inc.

JH
Joshua H.
Ithaca, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Joshua said the business took good care of him. The staff made sure his vehicle was safe enough to go on a long road trip.
This review was collected via phone interview by Customer Research Inc.

AB
Ali B.
Ithaca, NY
Mercedes-Benz GLA-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Ali said the staff were nice, they provided fast service, and did a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Dylan B.
Ithaca, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Dylan said the work was done very fast, and it was decently priced.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ithaca, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Reliable and outstanding service!
I took my car to Van Auto Service for a NYS inspection and oil change recently. William did everything my car needed to pass inspection AND as a bonus, tightened up a few loose things underneath. My car has not driven this well in years. He worked quickly and efficiently and the price was right. I highly recommend Varna Auto Service.

LK
Luke K.
Etna, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Luke said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

FV
FRANCOISE V.
Ithaca, NY
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Courteous and knowledgeable service
Courteous and knowledgeable service

CK
Chuck K.
Ithaca, NY
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Chuck said the mechanics are the best in Ithaca. They're quick, the job is done right, and they do a good job.
This review was collected via phone interview by Customer Research Inc.

EF
Estaben F.
Ithaca, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Estaben said the mechanic made it very easy to get in and he also explained things to him. He did not do any work until he notified him first and he showed him the old parts.
This review was collected via phone interview by Customer Research Inc.

MW
MIKE W.
Ithaca, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Great Service!
I've been going to William's Varna Auto Service for many years due to his fair pricing and high quality auto care. I highly recommend!

PB
PENNY B.
Freeville, NY
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Regular appointment to have tires changed and fluids checked
Excellent service, always. Knowledgeable and efficient staff.

JS
JOHN S.
Ithaca, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Impeccable, friendly service!
Their service is reliable, with on-time completion and good prices. They communicate clearly about problems they encounter, what needs to be done, and why. We've never had any problems with their work on two cars over several years. We trust their competence and integrity completely! And, as a valuable bonus, they are a small, neighborhood shop and they are a pleasure to deal with -- good people!

DV
David V.
Ithaca, NY
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
David said they were fast and courteous. The price was right.
This review was collected via phone interview by Customer Research Inc.

PW
Polly W.
Ithaca, NY
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Polly said that the staff at the facility were very nice, they do a good job and they know what they're doing.
This review was collected via phone interview by Customer Research Inc.

DC
Dominique C.
Ithaca, NY
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Dominique said William is honest and does thorough work.
This review was collected via phone interview by Customer Research Inc.