Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Verified Customer
We are in the 'customer service' business ourselves and know what great customer service looks like. From the moment we walked through the doors to the moment we drove our new Outlander off the lot, Victoria Mitsubishi hit all the markers for stellar service.
Akshay was patient with me, as I waffled on my colour choice and took the time to teach us about all the technology in our new vehicle. Even invited us back for a further 'vehicle tutorial' if we needed it. Daniel, in the finance department was also a pleasure to work with.
A fabulous experience! Would highly recommend this team!
Love our new Outlander!