ReScore Reviews™ (25)

ReScore
Overall Rating 4.3999976/5Overall Rating 4.3999976/5Overall Rating 4.3999976/5Overall Rating 4.3999976/5rating 4.3999976
Original
Overall Rating 2.12/5Overall Rating 2.12/5rating 2.12rating 2.12rating 2.12
93% Would Recommend
100% Business Response
Latest Review 3 days ago
Virgil J. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pricey "
Service fine. Overpriced.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:09 PM
BILL E M. at Victorville Hyundai responded on 02/20/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the  comments. we will see you at your next service.

Bill Markloff

760/241/3801

Scott C. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
I was greeted promptly and my service was completed in a timely manner.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 10:42 AM
BILL E M. at Victorville Hyundai responded on 02/20/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Brent N. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Absolutely Fantastic "
Very professional, clean, and reliable service that I can count on is available to me each time I go to Victorville Hyundai!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 08:33 AM
BILL E M. at Victorville Hyundai responded on 02/19/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Lisa H. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints"
Courteous, timey service. Appreciate the rewards program they have too. Rebecca in service is awesome.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/17/2018 05:23 AM
BILL E M. at Victorville Hyundai responded on 02/19/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Jon M. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Super friendly. "
All of the staff at VV Hyundai are awesome
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 10:38 AM
BILL E M. at Victorville Hyundai responded on 02/19/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Debra T. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
When we get our cars serviced we always do not have to wait long
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:00 PM
BILL E M. at Victorville Hyundai responded on 02/14/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Carlos M. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always Great Service A++*"
I’ve never had a issue since I purchased my car at VV Hyundai. They do all my required maintenance and so far it has been great. Highly satisfied.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/12/2018 07:02 PM
BILL E M. at Victorville Hyundai responded on 02/13/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Verified Customer on 02/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
N/A
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/12/2018 07:18 AM
BILL E M. at Victorville Hyundai responded on 02/12/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business. what could we have done better to receive a 5 star review.we will see you at your next service.

Bill Markloff

760/241/3801

Colleen C. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Everybody there was very nice and willing to help. I didn’t have any issues. My car was ready when they said it would be. I had a couple of recalls that needed to be addressed, and had a basic service done.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/12/2018 05:13 AM
BILL E M. at Victorville Hyundai responded on 02/12/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Micahel W. on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people"
Staff very attentive, able to exceed expectations.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/11/2018 09:15 PM
BILL E M. at Victorville Hyundai responded on 02/12/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business. what could we have done better to receive a 5 star review.we will see you at your next service.

Bill Markloff

760/241/3801

Verified Customer on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Service, Quick Estimates"
They are always upfront with prices and give different options. Service is friendly and they usually recognize the customers. Overall they're efficient.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/11/2018 06:17 PM
BILL E M. at Victorville Hyundai responded on 02/12/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business. what could we have done better to receive a 5 star review.we will see you at your next service.

Bill Markloff

760/241/3801

Paula M. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly fast service"
Everyone is friendly and the service was fast. Waiting room is clean and comfortable.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/09/2018 06:40 PM
BILL E M. at Victorville Hyundai responded on 02/12/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Robert C. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good."
good.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/09/2018 06:16 PM
BILL E M. at Victorville Hyundai responded on 02/12/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business. we will see you at your next service.

Bill Markloff

760/241/3801

David M. on 02/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall appointment"
What can I say... called in my appointment for first thing Saturday morning and got there 5 minutes early. Was told over the phone that the work should take no more than 1 hour and yet the whole appointment from sign-in to getting back into my car only took around 45 minutes. Very quick and friendly. I have no problem coming back for any other work that may need to happen.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/08/2018 09:26 PM
BILL E M. at Victorville Hyundai responded on 02/09/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments.what could we have done better to get a 5 star review. we will see you at your next service.

Bill Markloff

760/241/3801

Bill L. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful and friendly and they do a great job."
We have dealt with them for many years and have always received great service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 02/08/2018 04:06 PM
BILL E M. at Victorville Hyundai responded on 02/09/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Allison G. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as usual"
Walked in, close to lunch and Alan got me in quick so I could get on my way!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/07/2018 08:19 PM
BILL E M. at Victorville Hyundai responded on 02/08/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Judith G. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept. experience"
The most important to me is access. Easy to get an apppointment with minimum waiting time. The employee's are pleasant and wo
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 02/05/2018 12:19 PM
BILL E M. at Victorville Hyundai responded on 02/07/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

Colleen S. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Best place for my car.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 02/04/2018 03:43 PM
BILL E M. at Victorville Hyundai responded on 02/05/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

bmarkloff@victorvillehyundai.com

Letha J. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
I had made an appointment to get my car serviced , when I arrived they took me right away I appreciate that, and less than an hour my car was finished. Good job!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/02/2018 07:24 PM
BILL E M. at Victorville Hyundai responded on 02/05/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you for the wonderful comments. we will see you at your next service.

Bill Markloff

760/241/3801

bmarkloff@victorvillehyundai.com

Ruth E. on 02/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very hospitable and a very short wait"
Very hospitable and a very short wait
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 02/02/2018 05:15 PM
BILL E M. at Victorville Hyundai responded on 02/02/2018

Thank you for completing the survey on your recent visit. We a
appreciate your business.thank you very much for the wonderful comment what could we have done better to receive a 5 star review .we will see you at your next service.

Bill Markloff

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