Reviews
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Amy G.
Amelia, OH
Saturn LW
Verified
Amy said the service was very good. The work was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Rachelle N.
Cincinnati, OH
GMC Yukon
Verified
Rachelle said the staff were accommodating, went the extra mile for her, and were super nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Joe H.
Cincinnati, OH
Toyota Highlander
Verified
Joe said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
VP
Vinia P.
Cincinnati, OH
Toyota Avalon
Verified
Vinia said she was pleased with the service at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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David L.
Cincinnati, OH
Ford F-150
Verified
David said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Bruce F.
Bethel, OH
Ford Mustang
Verified
Bruce said the business has always done an excellent job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Leah B.
Milford, OH
Subaru Forester
Verified
Leah said she has had no issues with the work the business did on her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mary L.
Cincinnati, OH
Pontiac Vibe
Verified
Mary said Steve, the manager did a diagnostic. She said the communication was good and he kept her informed. The problem was found and fixed. The oil was checked and they topped it off at no charge. They allowed her to postpone her payment until she got her check. It was a great price and she feels she struck gold.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Cincinnati, OH
Ford Fusion
Verified
Great group...great service!!
Great place to service vehicle!! Highly recommend!!
Recommended
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Tyler T.
Cincinnati, OH
Volkswagen Rabbit
Verified
Tyler said the service is fantastic and they had his vehicle fixed in just a couple of hours.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Chris G.
Cincinnati, OH
Chevrolet Blazer
Verified
Chris said the staff did good quality work, but it took a little longer than anticipated.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Bill T.
Cincinnati, OH
Chevrolet Astro Passenger
Verified
Bill said the business is always excellent and he uses them all the time.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
John W.
Cincinnati, OH
Kia Sedona
Verified
John said the business has always provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Samantha J.
Batavia, OH
Ford Escape
Verified
Samantha said they got her in immediately, she was quoted a price and she was only there for about 45 minutes. They have really good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Chip K.
Cincinnati, OH
Toyota Sequoia
Verified
Chip said that the staff at the facility provided him with good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Samantha J.
Batavia, OH
Outstanding Customer Service
I have been putting off getting my car fixed for the past month as I was leery about choosing a mechanic and I am fairly new to the area. I stumbled upon Village Auto and could not be happier! I called and spoke with the owner at 3:45 pm and he was able to get me in the same day at 5 pm. The mechanic looked at my car and diagnosed the issue. They informed me of what was wrong and offered a very reasonable cost to repair it. It was fixed within 45 minutes! The customer service was phenomenal! I will be recommending them to everyone and this will be my go-to shop for any car related issues. Thanks guys!
Recommended
RV
Ryan V.
Cincinnati, OH
Honda CR-V
Verified
Ryan said he walked in to the business, and they were happy to get him in.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Lena S.
Cincinnati, OH
Acura MDX
Verified
Lena said the employees were willing to help. They were accommodating. They provided excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Joe S.
Cincinnati, OH
Chevrolet TrailBlazer
Verified
Joe said the customer service was very good, they helped him on the spot and stayed after hours for him. His vehicle was two blocks away and they towed it for him for no charge, they just took care of it for him. They did a great job. From now on he will be using the business as his main place to go for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Violet S.
Williamsburg, OH
Ford Escape
Verified
Violet said the staff was very friendly and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.