Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

317 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DB
Dorothy B.
Cincinnati, OH
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dorothy said Steve has been wonderful to her for many years.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Rincon, GA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Mike said the staff did a great job. The service manager is a great guy.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Cincinnati, OH
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Rick said the technicians were candid with him, did what they said they would do and were easy to work with.
This review was collected via phone interview by Customer Research Inc.

MM
MARGARET M.
Cincinnati, OH
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
The personal touch
The guys at Village Auto are great. I have used them for years, totally trustworthy. Clear estimate and called when they found something else to check with me. Car was ready when they said.

SC
Shannon C.
Cincinnati, OH
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Shannon said they are honest and their prices are fair.
This review was collected via phone interview by Customer Research Inc.

SF
Stacey F.
Mason, OH
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Stacey said the service was exceptional and so was the price.
This review was collected via phone interview by Customer Research Inc.

JJ
JILL J.
Loveland, OH
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Reliable and Real
I've been taking my car here for years, even though we don't live in the Eastgate area anymore. They know what they are doing, never upsell, and I always feel they have fair pricing. They do their best to get repairs done in a timely manner.

BR
Brian R.
Cincinnati, OH
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brian said that the business always does good work.
This review was collected via phone interview by Customer Research Inc.

BF
Bruce F.
Cincinnati, OH
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Bruce said he was very happy with the service at the business, they were friendly, on time with the repair work and the location was good.
This review was collected via phone interview by Customer Research Inc.

TS
Tanner S.
Cincinnati, OH
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Tanner said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

LJ
Lloyd J.
Cincinnati, OH
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Lloyd said this business took longer than expected.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Cincinnati, OH
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
John said the business's service is good and fair.
This review was collected via phone interview by Customer Research Inc.

DD
Dina D.
Cincinnati, OH
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Dina said the price was reasonable, the work was done on time and all of the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
Cincinnati, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Jason said the staff were friendly, honest, and performed good quality work.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Cincinnati, OH
INFINITI EX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Steve said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

JL
Julie L.
Cincinnati, OH
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Julie said she has been going for 40 years. When they fix something it is always fixed and she never has to go back. She said they are personable and do a good job.
This review was collected via phone interview by Customer Research Inc.

DS
DENNIS S.
Cincinnati, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
65k Service CRV
Convenient. Cooperative on scheduling. Reasonable prices.

BT
Bill T.
Cincinnati, OH
GMC Safari
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Bill said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Cincinnati, OH
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said the business did a good job and they were also awesome.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
Cincinnati, OH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Josh said that since his visit to the place he has had no further problems.
This review was collected via phone interview by Customer Research Inc.