Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

354 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


WW
Willis W.
Cincinnati, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Willis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BF
Bruce F.
Cincinnati, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Bruce said he was happy with his service. The employees provided good service. The work was wonderful.
This review was collected via phone interview by Customer Research Inc.

TF
TONY F.
Cincinnati, OH
Cadillac XTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019
A long time repair shop that treats their customers like the old days..
I have never had a bad experience with Village Auto Service. We have been going since we moved to Cincinnati 5+ years ago. The staff treats you with respect and also treats you as they would wanted to be treated.

Verified Customer
Cincinnati, OH
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Informative and respect
I have always been treated well and do not feel taken advantage of, as I am a woman.

DB
Dorothy B.
Cincinnati, OH
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Dorothy said the employees were wonderful and timely.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Cincinnati, OH
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
David said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Batavia, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Jim said this business beats others in his neighborhood, by $400.
This review was collected via phone interview by Customer Research Inc.

PB
Patrice B.
Cincinnati, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Spoke to Paul. He said he received great service.
This review was collected via phone interview by Customer Research Inc.

BP
Beth P.
Cincinnati, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Beth said it drives fine but the engine light is on.
This review was collected via phone interview by Customer Research Inc.

TF
TONY F.
Cincinnati, OH
Cadillac XTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018
Good Folks giving great service
Very small town friendly folks that give your car great service and always willing to help customers out.

S
Sundas .
Cincinnati, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Sundas said that she dropped in because of an emergency and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

PF
Peter F.
Cincinnati, OH
Dodge Ram Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Peter said the business was really nice and they got the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
High Point, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Lisa said they are great. They have always given her good service. She said they are on time , prompt and she loves them.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Cincinnati, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Service, treat customers great
Unbelievable customer service.

BS
BRIAN S.
Cincinnati, OH
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
New tires. Great deal!
Do yourself a solid and stop by Village Auto for tires before the weather turns. Steve gave me a great deal on Goodyear Weather Ready tires, beating Consumer Reports best buy price! My Subaru Impreza runs better now: tighter in corners and glued to the pavement in rain. Thanks Village Auto!

CW
Carolyn W.
Cincinnati, OH
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Carolyn said they did a great job.
This review was collected via phone interview by Customer Research Inc.

SE
Suzi E.
Milford, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Suzi said she has had a good experience with this business. She has a long time relationship with them and she knows she can trust them.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Cincinnati, OH
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
John said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
Dale R.
Cincinnati, OH
Toyota 86
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Dale said the staff was friendly. They were quick and able to squeeze him in when he needed it. They provided him the brake special even though he didn't ask for it.
This review was collected via phone interview by Customer Research Inc.

MQ
Maria Q.
Dayton, OH
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Maria said it has always been a good experience. They take the time to discuss issues and the prices are good.
This review was collected via phone interview by Customer Research Inc.