Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 399 Reviews )

99% Would Recommend
Latest Review 2 days ago

Reviews


JE
Joe E.
Cincinnati, OH
Volkswagen Jetta Sedan
Verified Customer
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11/20/2019 Category: Service
Joe said this business had great communication. The prices were good and his vehicle was done when they said it would be done.
This review was collected via phone interview by Customer Research Inc.

RJ
RICHARD J.
Batavia, OH
Jeep Wrangler
Verified Customer
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11/16/2019
Great experience!
First time using Village Auto. Very impressed! Great service from Steve at the front desk and the super nice gentleman who put our new tires on. Even the customers were great! We’ll be going back for our future auto care needs.

EM
Elizabeth M.
Cincinnati, OH
GMC Acadia
Verified Customer
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11/15/2019 Category: Service
Elizabeth said she needed new tires on her vehicle. This business helped her right away, with exactly what she needed.
This review was collected via phone interview by Customer Research Inc.

DB
DOROTHY B.
Cincinnati, OH
Toyota Corolla
Verified Customer
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11/13/2019
Great service from great guys
Quick catch on an issue that would have stopped the car from starting.

JL
Jeff L.
Cincinnati, OH
Ford Escape
Verified Customer
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11/12/2019 Category: Service
Jeff said he had no problem with this business. The employees were up front with him and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

EW
Evelyn W.
Cincinnati, OH
Jeep Wrangler
Verified Customer
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10/29/2019 Category: Service
Evelyn said the staff were professional, friendly, and the service they provided was accurate. She really enjoyed her experience and will be coming back for future services.
This review was collected via phone interview by Customer Research Inc.

SJ
Samantha J.
Batavia, OH
Ford Escape
Verified Customer
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10/29/2019 Category: Service
Samantha said she really enjoyed going there. She said they're extremely honest and trustworthy. They tell her what needs to be done and that's all they fix. They don't try to upsell her. This is the only place she will take her vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Reed B.
Batavia, OH
Chevrolet Pickup
Verified Customer
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10/17/2019 Category: Service
Reed said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JG
JEFF G.
Batavia, OH
Chevrolet Colorado
Verified Customer
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10/11/2019
Auto car hospital
Village auto has a small town family look and feel but is actually a large 7 bay shop with state of the art equipment and knowledgeable staff . The owner the is more of a "car guy" rather than a businessman so you will receive the extra care that other shops don't provide

BW
Beth W.
Batavia, OH
Honda Odyssey
Verified Customer
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10/07/2019 Category: Service
Beth said this business was very helpful and rebuilt a couple parts for her very quickly. They got her in before her deadline and worked hard to get everything done before she had to leave,
This review was collected via phone interview by Customer Research Inc.

JL
JOSH L.
Cincinnati, OH
Jeep Wrangler
Verified Customer
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10/05/2019
Very knowledgeable. Explain things very well. Advice on what to do or not do, based on age and miles of auto.
I always walk away feeling like I was treated right and fair.

SF
SHARON F.
Erlanger, KY
Honda CR-V
Verified Customer
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09/24/2019
Highly Recommend Village Auto!
Village Auto is where I take my vehicle because they do great work, are honest, and have very fair prices. Being able to have my car taken care of where I have 100% trust in them and the work they do is priceless. I highly recommend Village Auto to everyone! Great place, great people, great work!

MB
Mike B.
Blanchester, OH
Dodge Grand Caravan
Verified Customer
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09/21/2019 Category: Service
Mike said the business took care of him in between customers, the window was broken, they got it done in one day, he thought that they had good service, they were reasonably priced and he would like to thank them for their excellent service.
This review was collected via phone interview by Customer Research Inc.

AR
ANGIE R.
Cincinnati, OH
Chevrolet Cavalier
Verified Customer
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09/20/2019
Best service
Always willing to work me in and get the job done right and quick.

JS
Jerry S.
Cincinnati, OH
Jeep Wrangler
Verified Customer
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09/14/2019 Category: Service
Jerry said this business is awesome and provides great service.
This review was collected via phone interview by Customer Research Inc.

DF
Don F.
Cincinnati, OH
Nissan Altima
Verified Customer
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09/09/2019 Category: Service
Don said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
Cincinnati, OH
Dodge Avenger
Verified Customer
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08/26/2019 Category: Service
Fred said the employees are trustworthy, know what they're doing and do it correctly. This is a good business.
This review was collected via phone interview by Customer Research Inc.

SF
Sharon F.
Erlanger, KY
Honda CR-V
Verified Customer
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08/26/2019 Category: Service
Sharon said the business always has given her the best service, she would highly recommend them, its a place she can trust, they have the best prices and that's why she took it there.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Cincinnati, OH
Dodge Pickup
Verified Customer
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08/13/2019 Category: Service
Bob said that the facility does everything that he has asked them to do in a timely manner. He stated that everything is fine.
This review was collected via phone interview by Customer Research Inc.

DB
DOROTHY B.
Cincinnati, OH
Subaru Impreza
Verified Customer
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08/05/2019
Service
Excellent service - and lunch too!