Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

108 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
94% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


DA
Duane A.
Alamogordo, NM
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
The people
The people

Verified Customer
Ruidoso, NM
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019 Category: Service
Decent Service
but they are stopping the sales and warranty service of Hyundai!

MT
Mark T.
Alamogordo, NM
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Good Job
All good.

BE
Bob E.
Alamogordo, NM
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Service was timely
Appreciate getting upgrades

LA
Linda A.
Las Cruces, NM
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
great
great

JP
Jerry P.
Ruidoso, NM
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Polite, efficient, and knowledgeable
They were ready to change the oil in my car at the time agreed upon and they had a nice eating room. The service people were great. And the cost was very reasonable. I recommend vision Hyundai!

SW
Sandra W.
Alamogordo, NM
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Sandra
Great customer service.

PL
Perry L.
Alamogordo, NM
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Excellent Car Care & Customer Service
Just need to drive in and get everything done that I needed. Drive off with everything fixed, replaced, or repaired. Service department knew exactly what my needs were.

Thanks

JM
Joseph R Gilles M.
Alamogordo, NM
2018 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Alarm Problem
Was difficult to diagnose but after a few attempts they found the problem and my alarm doesn't go off for no reason anymore.

TM
Terry M.
Alamogordo, NM
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service
The mechanic working on my vehicle found an oil leak during his check and ordered the parts

Verified Customer
Alamogordo, NM
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Great service
Quick and easy

EF
Esperanza F.
Alamogordo, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Vision is awesome!
I cannot say how much I appreciate everyone at Vision.

TM
Terry M.
Alamogordo, NM
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Great people
Have had no trouble. When I did it was taken care of immediately

DA
Duane A.
Alamogordo, NM
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Dustin
Dustin did a great job,,,
TOMAS J. from Vision Hyundai responded on 01/18/2019

Thank You for your response to Hyundai Survey We strive to provide the very best experience.


LC
Luther C.
Alamogordo, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/21/2018 Category: Service
Service was OK
The oil change went fine. Had to bring the vehicle back to get the 'In Service" icon turned off.

ML
Matthew L.
Alamogordo, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Customer service
Great job
TOMAS J. from Vision Hyundai responded on 12/11/2018

Thank you for the 5 star survey return it's our goal as always to provide your the very best !


PL
Perry L.
Alamogordo, NM
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Awesome Services
Great staff and superb service.
TOMAS J. from Vision Hyundai responded on 12/03/2018

Thank You for your feed back your service experiene is our goal to make it the very best .


Verified Customer
Alamogordo, NM
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2018 Category: Service
Service not bad.
Parts requested were not available the first visit, installed generic item that were not ones expected; had to order correct items.
TOMAS J. from Vision Hyundai responded on 11/15/2018

Thank you for your response we hope are oversite on locating your parts will make us better I look forward in helping you again at our facility.


Verified Customer
Cloudcroft, NM
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Excellent service.
I have been very impressed with the service department. I have dealt primarily with Tiffany Medlin, a very accommodating and knowledgeable young lady who is a pleasure to work with, whatever the problem. I also have had contact with the service manager, Tomas Juarez, regarding a missing part from my tire kit. Mr. Juarez apologized and ordered a new set immediately. i have been treated very well by all in the Vision Service Department.
TOMAS J. from Vision Hyundai responded on 11/12/2018

Thank You for your positive feed back it's our pleasure to assist you with all of your needs.


AM
Angela M.
Alamogordo, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Fast friendly service
Whenever I take my vehicle in for regular maintenance, the are very professional and do a fantastic job.
TOMAS J. from Vision Hyundai responded on 11/09/2018

We Thank You for responding to our servey we always strive to provide the very best!


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