Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

800 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


SR
Stephanie R.
Sedro Woolley, WA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Just right!
I was driving in the rain being constantly irritated by the screeching and scronching of my windshield wipers so I made a spur of the moment decision to get them replaced.
I called Vollans and they got me right in to take care of it. I had to wait a little while because I arrived early and everyone was at lunch, but they have the nicest couch to sit on while you wait. Once the guy was available, the only additional wait was for them to quickly grab one blade they didn’t have immediately in stock. After this, service was very fast and everything was perfect for my drive to Bellingham through additional hard rain and then a bunch of heavy snow. Perfect timing and a perfect job.
The price was better than I thought it would be too so that was a very nice plus.

BM
Barbara M.
Clearlake, WA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019
Great people they get the work done
The company has always been there for me. And you are treated as family. They are honest and fair. They fix the problem with your vehicle

JR
Justin R.
Sedro Woolley, WA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Justin said the business is very helpful, honest and quick.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bellingham, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great Auto shop
Very friendly people, straight forward with what needs to be done to your vehicle. Gets the job done in a timely manner.

MF
Mike F.
Sedro Woolley, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Truck wont turn over
Snow storm 2019. Truck wont turn over. Chris from Vollens came out to our house, got truck running, fit us into his schedule to fix the issue, was on the road in an hour for a VERY affordable price considering the size effort and time. Very knowledgeable, great group of guys who go above and beyond.

RH
Ron H.
Sedro Woolley, WA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great service
Fast and very honest.

BB
Bob B.
Sedro Woolley, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great staff
Replaced heater in a timely matter, works great

RJ
Rebecca J.
Mount Vernon, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Honest people, quality work
Great job repairing our truck. Work was done quickly & at a cost that I know is fair. I liked the friendly front office & only hope to be able to kick back in that waiting room some day soon. 2 thumbs up, score of 10 out of 10 for us!

CS
Chuck S.
Sedro Woolley, WA
Chevrolet Malibu Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Always friendly & helpful
Fine service, with a smile.😊

JF
Joe F.
Sedro Woolley, WA
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Personalized service
Excellent customer service! They treat you like family.

RG
Roger G.
Sedro Woolley, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Truck. Repairs and troubleshooting
They replaced my alternator, passenger heated moeroe and headlamp covers. Alwaya friendly fare priced and do good work

RJ
Rob J.
Stanwood, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Reliable!
Honest work and good value

DS
Dennis S.
Concrete, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019
Low on oil
Came in without an appointment to confirm that I’m low on oil and check what oil was installed at my last oil change. Tim immediately had a service guy check my oil and install the two quarts that I was low. Good service, responsive to what I needed, and friendly vib in the office. Thanks

SO
Steven O.
Mount Vernon, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great people that do good work
Ok good Customer service and a friendly attitude 😁

SR
Sandy R.
Sedro Woolley, WA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Quality of work and the people
Amazing people and the work is awesome

BG
Barbara G.
Deming, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Vollans Automotive is the ONLY place you want your vehicles repaired!!!
The entire staff is supportive, knowledgable and accommodating to ALL my Auto Needs. When it comes to a professional and friendly customer support staff or experienced top notch mechanics these are your people!!! My vehicle only goes to Vollans Automotive and I am a Very Happy repeat customer. 100 percent satisfied. Great people to do business with and I highly recommend them.

KC
Krista C.
Washington
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Krista said she had a great experience with this business. The staff were super nice, they explained everything to her. They were super easy to work with.
This review was collected via phone interview by Customer Research Inc.

KH
Karl H.
Sedro Woolley, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Spoke with Cindy. She said the problem was taken care of.
This review was collected via phone interview by Customer Research Inc.

KT
Krista T.
Sedro Woolley, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Krista said the service is always great, she trusts the staff and they are very honest.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Sedro Woolley, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Great staff
First I want to thank Tim for bringing Bob home after he dropped off the car. The work was done in a timely matter.

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