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Wallace Collision Center

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(27 Reviews)
37
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Score Details

5 stars
61%
4 stars
19%
3 stars
9%
2 stars
4%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
37
Net Promoter Score ®

Business Details

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Contact
(423) 764-1145
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No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
1625 Bluff City Hwy Bristol, TN 37620-6055
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Affiliations

Wallace Collision Center's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(27 Reviews)
Write a Review
Recent Reviews
MQ
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Malcom Q.
Subaru Outback
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/25/2024
verified customerVerified Customer
3
Great work but way too long to complete.
I had a deep gash running down the driver’s side of my 2018 Subaru Outback. It started on the front fender and ended on the driver’s side door. I also asked to have my back up cameras and sensors checked because they were not working. I was highly satisfied with the work that was completed on my car and the staff was very friendly. However, I don’t understand why this particular job took over a month to finish?
John Russell B. from Wallace Collision Center responded on 01/27/2024 05:45 AM

Thank you for choosing Wallace Collision Center for your automotive repair needs. We're glad to hear that you were highly satisfied with the work on your 2018 Subaru Outback and found our staff to be friendly. We apologize for any inconvenience caused by the extended duration of the job. Our team strives to provide timely service, and we appreciate your feedback. We will review our processes to ensure that future repairs are completed more efficiently. Thank you for bringing your concerns to our attention.

Offers and Posts
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Trust Subaru Certified Collision Centers for expert collision repairs. With skilled technicians and genuine parts, we ensure safety and quality for your Subaru.
Prevent dings and scratches from tainting your road trip memories. Rely on our Subaru Certified Collision Center for assistance. Arrange a complimentary evaluation today and bid farewell to unwelcome souvenirs.
Thank you for your excellent review! We're thrilled to hear that our team provided you with exceptional service throughout the process. We appreciate your support!
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Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Thanks for the great review, Wallace! We're glad you felt safe and taken care of at Wallace Collision Center!
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Thanks for the great review, Howard! We're glad you're happy with the repair and that we delivered on time.
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Thanks for the great review, Alan! We're glad we could help you with the extra damage and make sure everything was taken care of.
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Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Thanks for the great review, J.C.! We're so glad your vehicle looked beautiful when it was returned.
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Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Thanks for the great review, Debbie! We're glad you've been pleased with our work and customer service.
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Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Thanks for the great review, Calvin! We're so glad you had a great experience with us. We take pride in providing quality service and genuine Subaru parts.
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Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Thanks for the kind words, Shelly! We're so glad you had a great experience with Amber, Braden, and the rest of our staff. We always strive to put our clients first and make sure their vehicles are taken care of.
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Thanks for the great review, Connie! We're so glad to hear that your car was taken care of quickly and that our staff provided excellent communication.
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Thanks for the great review, Debbie! 🤩 We're glad you've been pleased with our work and customer service. #WallaceCollisionCenter #Bristol
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