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Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(527 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
622 N Market Street Waterloo, IL 62298-1012

Affiliations

AAA - Approved Auto Repair
ASE
Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(527 Reviews)

LD
gravatar
Lori D.
Waterloo, IL
Jeep Compass Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
verified customer Verified Customer
10
Friendly, knowledgeable and great service
Back in July 2023 I had my old car in the shop. There was a lot wrong with it and it would be costly. There was possibly engine failure that could still happen even after they fixed it. Being that I don’t know much about cars, they could have gotten a lot of money from me. They were honest! I ended up getting a new to me car. I will always bring my car to Waterloo Automotive! They are honest, knowledgeable, friendly and go above and beyond! I love the reports they send with notes & pictures. They even will come pick up & drop the car off at my work! I highly recommend!!
Josh W. from Waterloo Automotive responded on 03/28/2024 11:00 AM

Thank you for sharing your experience, Lori! It's great to hear that we could help you navigate through a tricky situation with your old car and find a better solution for you. We always aim to be transparent and provide the best service possible, so we're thrilled to hear that you appreciate our honesty and commitment to going above and beyond for our customers. We look forward to being your go-to automotive team, and we appreciate your recommendation!

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