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West End Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(231 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Professional auto repair, engine performance, (check engine light, tune ups etc.), ac and heat, cooling system repair, brakes, suspension and steering. Serving the Beaumont and Lumberton, TX area. Professional auto repair, engine performance, (check engine light, tune ups etc.), ac and heat, cooling system repair, brakes, suspension and steering. Serving the Beaumont and Lumberton, TX area.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(409) 866-9718
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
7505 Phelan Blvd Beaumont, TX 77706
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Affiliations

West End Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(231 Reviews)
Write a Review
Recent Reviews
Verified Customer
Beaumont, TX
Cadillac CT6 Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2024
verified customerVerified Customer
9
Good work
They are little expensive,I like the way show you the broken part,other than that good work
Mike L. from West End Automotive responded on 04/05/2024 12:49 PM

Hey there! 💪 Thanks for sharing your thoughts about your recent visit. We're glad to hear you appreciated our transparency with the broken parts, and we're stoked to know you were happy with the work done. We know car repairs can get pricey, but we always strive to provide quality service. We hope to see you back for your future automotive needs! #Transparency #QualityService

Service Coupons and Posts
Thanks for the awesome review! 🌟 We're glad we could get your truck back on the road without any hiccups. 🚚 We take pride in our transparency and friendly service. #CustomerSatisfaction #AutoRepair
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Hey there, Krystal! 🚗 Thanks a bunch for your glowing review! We're thrilled to hear that Mike was able to get your vehicle back on the road in no time. Your trust means a lot to us! #WestEndAuto #HappyCustomers
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Thanks for the 5-star review, Joe! We're thrilled we could fix the mystery leak in a flash ⚡️ Your 2006 Toyota Tacoma was a fun challenge! #HappyCustomers #AutoRepair
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Thanks for the 5-star review! 🌟 We appreciate your support and love having you as a customer. We're glad to hear that you enjoy our brand new waiting area! #CustomerAppreciation #WestEndAuto 🚗
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Thanks for the shoutout! 🙌 We always aim to exceed expectations and make car troubles a little less painful. We appreciate your support, and can't wait to see you on the road again! #CustomerSatisfaction #WestEndAutomotive
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Thanks for the rev, James! 🚗💨 We're glad we could get you back on the road in no time. Your wheels are in good hands with us! #HappyCustomers #WestEndAutomotive
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Thanks, Keith! Glad we could swiftly fix your window. We'll keep the windows working and the jokes rolling. 😉🚗 #CustomerSatisfaction #WestEndAutomotive
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Thanks for the 5-star review! 😊 We're glad you found our team friendly and accommodating. We're always here to keep you and your car smiling! #CustomerAppreciation #AutoCare
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Thanks for the awesome review! We're thrilled to have been able to make your visit pleasurable. Your trust means everything! Here's to many more worry-free repairs! 🚗⭐ #CustomerAppreciation #AutoRepair
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Hey there, thanks for the love! We're thrilled to hear we could help make your car feel good as new. 💪🚗 Your trust means the world to us! #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review! 🌟 We're glad we could help, even if your car decided to behave for us! 😄 We'll be here if it decides to play up again! #HonestAutoRepair #HappyCustomers
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🎉 Thanks for the 5-star review, Paul! We're glad we could fix the brakes to your wife's satisfaction. Looking forward to seeing you both back at West End Automotive! #Grateful #TopQualityService
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