Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

117 Reviews

99% Would Recommend
99% Business Response
Latest Review 5 days ago

Reviews


PM
pat m.
Rome, NY
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Friendly and knowledgeable staff.
Great prices and service.
Kevin Wuest & S. from Whitestown Automotive responded on 09/21/2018

much thanks !!!


BM
Bill M.
New York
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Bill said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 09/11/2018

much thanks !!!


RD
Ryan D.
Utica, NY
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Ryan said everything at this business was done quickly and done right.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 09/04/2018

much thanks !!!


FB
Frank B.
New York
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Frank's wife. She said the staff are friendly and honest, she never feels like she's being taken advantage of. It's easy to get an appointment, the pricing is great, and the staff do their jobs.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 08/28/2018

much thanks !!!


RW
Russell W.
Marcy, NY
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Another satisfied repair
I had a second wheel bearing go on my SUV. The guys diagnosed and replaced it in a timely manner at reasonable cost.
Kevin Wuest & S. from Whitestown Automotive responded on 07/06/2018

much thanks !!!


JE
Jim E.
Westmoreland, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Jim said the business takes care of his vehicle maintenance when he needs it. He is always happy with the service the staff provide.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 06/28/2018

much thanks !!!


MS
Mike S.
Bonita Springs, FL
Mercedes-Benz 300E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Mike said the staff does great work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 06/19/2018

much thanks !!!


EH
Eric H.
New York
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Eric said they do good service.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 06/15/2018

much thanks !!!


RD
Ryan D.
Utica, NY
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Ryan said that the service the facility performed on his behalf was well done.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 06/18/2018

much thanks !!!


Verified Customer
Utica, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Excellent as always
Took the car in with unidentified loud noise. It was the wheel bearings. Fixed and charged less than original quote. Thanks you!
Kevin Wuest & S. from Whitestown Automotive responded on 06/07/2018

much thanks !!!


PA
Pete A.
New York
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Pete said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 06/08/2018

much thanks !!!


RW
Russell W.
Marcy, NY
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Air Conditioning not working
My air conditioning wasn't working in my Traverse. Kevin found an after market part to fix the rotted out line saving me quite a lot of money if he would have had to replace the whole line.
Kevin Wuest & S. from Whitestown Automotive responded on 06/04/2018

much thanks !!!


MA
Marlene A.
New York
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Marlene said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 06/02/2018

much thanks !!!


EP
Elaine P.
Whitesboro, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Elaine said she usually always gets excellent, efficient service from the staff.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 05/26/2018

much thanks !!!


TW
Tasha W.
Ilion, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tasha said the employees do good work. She gets in on time, and out. She would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 05/21/2018

much thanks !!!


DT
Donna T.
Oriskany, NY
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
reliable service
As usual, Kevin and Steve have provided me with the best service. They both go out of their way to get me the best price on tires and had them all on my car in a very short time. I recommend them all the time.
Kevin Wuest & S. from Whitestown Automotive responded on 05/01/2018

much thanks !!!


RG
Richard G.
Rome, NY
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Spoke with Marilyn. She said they are convenient.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 04/26/2018

much thanks !!!


SN
Steve N.
Utica, NY
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Steve said the facility was great and he never had any problems.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 04/24/2018

much thanks !!!


DP
Dave P.
New York
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Dave said the service was quick, the staff was honest, friendly and easy to talk to.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 04/19/2018

much thanks !!!


GT
Gabrielle T.
Rome, NY
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Spoke with John. He said he has gone to this business for a couple of years, and it is fantastic.
This review was collected via phone interview by Customer Research Inc.
Kevin Wuest & S. from Whitestown Automotive responded on 04/18/2018

much thanks !!!


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