Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

588 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KM
Kevin M.
Columbus, GA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kevin said he appreciated this business' communication and information in explaining things to him.
This review was collected via phone interview by Customer Research Inc.

KH
Katherine H.
Columbus, GA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Katherine said she used them for at least 10 years if not more and Janet and Janet are great.
This review was collected via phone interview by Customer Research Inc.

AJ
Antonio J.
Georgia
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Antonio said the business gave him good in sight with the service they provided to his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Brandt S.
Columbus, GA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Brandt said this business has taken care of him. He thinks the quote on the repair was a little high but all the work was done well.
This review was collected via phone interview by Customer Research Inc.

JH
Jordan H.
Georgia
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Jordan said the employees always take care of him.
This review was collected via phone interview by Customer Research Inc.

HJ
Hilde J.
Columbus, GA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Hilde said she is very satisfied. It is always a pleasure to go there. They do good work. She has told her son to take his vehicle.
This review was collected via phone interview by Customer Research Inc.

DE
DAVID E.
Columbus, GA
BMW 128i
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2018
Not Happy
I am very disappointed in the Service Dept. I went in for my regular oil change. I always remind them to check the air pressure. I got the oil change on Thursday. Today (Monday) the low tire pressure warning light came on for my back tire. This tire has had a slow leak. Once filled, it should take about 3 or 4 months before the low tire pressure light comes on again. There is no way they could have checked the tire pressure; or accurately checked the tire pressure and it could on four days later. Paid $130 for this oil change. Not happy. I may not go back.

RF
Robert F.
Columbus, GA
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Robert said the business has outstanding service.
This review was collected via phone interview by Customer Research Inc.

CT
Calvin T.
Columbus, GA
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Calvin said they were a little above average. They could have been quicker. Calvin said he did not get his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

KJ
Kurt J.
Hamilton, GA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
2012 outback service
Great job. Very fair pricing

TC
Tammy C.
Georgia
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Tammy said the employees saw her quickly, communicated well, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Fortson, GA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Dimitria. She said she loves the service the employees provide.
This review was collected via phone interview by Customer Research Inc.

LM
Lexi M.
Georgia
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lexi said Willie has always taken care of her.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Georgia
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
David said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

BM
BARTON M.
Hamilton, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Always great service
I always take my vehicles to Willy Herold for service. They are always pleasant and professional every time I visit them. They get my vehicle serviced and back on the road in a reasonable amount of time also.

CB
Cameron B.
Georgia
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Cameron said that he's used the business for years.
This review was collected via phone interview by Customer Research Inc.

RM
Rebecca M.
Columbus, GA
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Rebecca said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

DK
Debra K.
Pine Mountain, GA
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Debra said the lady at the front desk and the mechanic were nice and overall it was good customer service. Everything was great.
This review was collected via phone interview by Customer Research Inc.

DC
Dorothy C.
Columbus, GA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Dorothy said it was good service at this business.
This review was collected via phone interview by Customer Research Inc.

KP
Keith P.
Columbus, GA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Best Service Ever
As always great work with Sandra and Laura looking out for the best interest of the customer! Added bonus of rebate on tire purchase that Sandra found. Service and repairs always done right!