Willy Herold Automotive


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

523 Reviews

100% Would Recommend
79% Business Response
Latest Review 2 days ago
RONALD C. on 02/17/2018
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"Greatness"
The people there are great. They made us feel like family just like they always have.
Vehicle: Nissan Xterra
Service Date: 02/16/2018
Review Created: 02/17/2018 08:47 PM
Sandra C. at Willy Herold Automotive responded on 02/19/2018

Thank you for allowing Willy Herold to service your vehicle.  We look forward to seeing you for your next service needs.

Sandra Craig
Service Advisor
Kelly H. on 02/13/2018
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Kelly said it was all around good service.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 02/09/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
RON P. on 02/12/2018
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"Oil Change and Some Outstanding Recommendations"
Took my car in for an oil change and received some above and beyond customer service recommendations from Brian. I really value that the mechanics want to ensure that your vehicles are safe to drive and operating at the highest standards.
Vehicle: Lexus RX 350
Service Date: 02/09/2018
Review Created: 02/12/2018 08:04 PM
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you Ron the staff at Willy Herold does the very best that we can to keep our customers and and ensure them of their vehicle safety.  Thank you for allowing Willy Herold to service your vehicle we look forward to seeing you for your next service.

Sandra Craig
Service Advisor
Anna S. on 02/12/2018
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Anna said the staff has great service.
Vehicle: Nissan Rogue
Category: Service
Service Date: 01/30/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you Anna we look forward to seeing you at your next service/

Sandra Craig
Service Advisor
Gloria G. on 02/10/2018
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Gloria said the staff were really friendly and helpful. She didn't have any complaints and she was pleased with the service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you Gloria for allowing Willy Herold to service your vehicle we look forward to seeing you for your next service.

Sandra Craig
Service Advisor
Rebecca M. on 02/09/2018
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Rebecca said this business gets her in and out in a timely manner and they have good prices.
Vehicle: Chrysler 200
Category: Service
Service Date: 02/08/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you Rebecca we you soon for your next service.

Sandra Craig
Service Advisor
Allison F. on 02/08/2018
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Allison said they take good care of her. They repair whatever needs to be repaired. They make sure she is well taken care of.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you for allowing Willy Herold to service your vehicle Allison we look forward to seeing you for your next service.

Sandra Craig
Service Advisor
Jackie E. on 02/08/2018
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Jackie said she has gone to this business for years. They are good people that do good work. They stand behind their work.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/02/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you Mrs. Jackie look forward to seeing you for your next service.

Sandra Craig
Service Advisor
Daniela E. on 02/06/2018
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Daniela said they did a very good job.
Vehicle: Honda Civic Si
Category: Service
Service Date: 01/25/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you for allowing Willy Herold to service your vehicle.

Sandra Craig
Service Advisor
Matthew E. on 02/03/2018
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Matthew said the service was timely and the employees did good work.
Vehicle: Chrysler 200
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you for allowing Willy Herold to service your vehicle we look forward to seeing you for your service needs.

Sandra Craig
Service Advisor
Catherine N. on 02/03/2018
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Catherine said the employees did a good job.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you for allowing Willy Herold to service your vehicle Catherine we look foward to seeing you for your next service.

Sandra Craig
Service Advisor
ROBERT L. on 01/28/2018
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"The personal feel"
You are make welcome. They do the work on time and do it reasonable.
Vehicle: Honda Element
Service Date: 01/26/2018
Review Created: 01/28/2018 04:33 AM
Sandra C. at Willy Herold Automotive responded on 02/14/2018

Thank you Robert we look forward to seeing you at your next service.

Sandra Craig
Service Advisor
Kelsey G. on 01/22/2018
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Kelsey said the staff explained the work and provided great customer service. Everything got done quickly.
Vehicle: Scion xB
Category: Service
Service Date: 12/22/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Keon S. on 01/22/2018
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Keon said the service was pretty good, but he had a hard time getting the vehicle back.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/21/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Harold M. on 01/17/2018
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Harold said he received good service from the business on this visit.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Charlton M. on 01/17/2018
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Spoke with Taylor. She said the staff was nice, pleasant, and helpful.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Rob M. on 01/17/2018
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Rob said Laura was good help with tire selections. He stated the business was thorough and patient.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 01/12/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Harold M. on 01/17/2018
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Harold said he received good service from the business on this visit.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Charlton M. on 01/17/2018
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Spoke with Taylor. She said the staff was nice, pleasant, and helpful.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
William E. on 01/12/2018
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William said the employees did what was needed and they provided pleasant service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/09/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 523 in total