ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
Latest Review about 5 hours ago
Christopher S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Steering Column Issue"
They correctly id'd the issue when two other places could not. Mahalo!!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:40 PM
Marcus M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
The customer service is excellent.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 01:33 PM
Dawn Y. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2nd service"
was done promptly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:12 PM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Performed a used car check which was somehow overlooked when I purchase 3 months ago. Back tire was not up to spec so they replaced it n/c along with my cabin air filter!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 03:16 PM
Alfred H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome staff. "
The people are friendly, and care about you and your vehicle.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 01:48 AM
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Jeremy K., Parts & Service Director at Windward Hyundai responded on 01/16/2018

Thank you for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Verified Customer on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Prompt service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:59 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 01/15/2018

Thank you for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Teckla T. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Awesome customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 12:21 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 01/15/2018

Mahalo for the feedback!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Verified Customer on 01/03/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's OK."
Only reason we keep going back is because we purchased the car from there, and get the "Drive Sure" benefits.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/03/2018 10:23 AM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 01/03/2018

Mahalo for the survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Edward M. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
I dropped off my car and before I knew it, it was ready to be picked up! awesome service!!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 01/02/2018 06:55 PM
Donald Y. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tail light replacement "
It may seem easy, but it is difficult to replace brake light bulb, I’m glad windward Hyundai is willing to do it for a reasonable price.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/25/2017 04:02 PM
M. on 12/21/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"very average"
I would do business with you but you have to improve next time.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 12/21/2017 11:11 AM
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Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/22/2017

I apologize for the not meeting your expectations during your recent service. We will work on being more in sync to provide our customers with an exceptional experience!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Albert M. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
Excellent job............
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/20/2017 04:32 AM
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Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/20/2017

Mahalo for the feedback. Happy Holidays!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Edward M. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It’s on the windward side where I live."
I was promised a time and the work was completed before the estimated time.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/19/2017 09:12 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/20/2017

Thank you for the feedback. Merry Christmas!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Erika J. on 12/19/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Too expensive"
$70 for just an oil change seems excessive.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 12/16/2017
Service Type: Maintenance
Review Created: 12/19/2017 12:41 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/20/2017

Aloha,
I apologize for the lack of explination regarding your oil change. We do full synthetic oil changes which is the reason for the price difference. This type of oil is better for your engine and will help to increase the life of the engine.

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job on Service!"
Friendly and fun service. They were very busy with a lot of cars in line but service went by quickly and I was soon on my way. I also asked them to change my wiper blades as they were getting bad and that wasn't on the service timetable but they were happy to get that done too.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 02:38 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/18/2017

Thank you for the awesome survey. Happy Holidays!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Bonnie G. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people friendly, customer oriented service!"
Oil change was done really fast!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 12:09 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/13/2017

Thank you for the wonderful survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
I was in and out
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 10:04 AM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/11/2017

Thank you for the awesome survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Ana V. on 12/06/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Way too expensive "
We buy our cars there for a lot of money and you can even give us a deal on our oil changed that were mandatory to have every 3000 miles.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 03:09 PM
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Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/11/2017

We hope to exceed your expectations on your next visit!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Clayton S. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Had an easy n great time
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 02:42 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/11/2017

Mahalo for the survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Verified Customer on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Feedback"
Service representative should assist more in warranty terms and see if the dealership could help out
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:45 PM
34218fe4f5fedd454e90b9e7d3392249?s=28
Jeremy K., Parts & Service Director at Windward Hyundai responded on 12/11/2017

Thank you for feedback!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com
Displaying Review 1 - 20 of 412 in total