Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42
4.4

( 736 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
89% Would Recommend
Latest Review 13 days ago

Reviews


RC
Robert C.
Honolulu, HI
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Express Lane
Love it. No appt needed. Did oil change , safety check and 24 pt. Inspection which comes with service. Safety checks are free if you purchased your vehicle there.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 11/05/2019

Mahalo for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Hauula, HI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great experience
Staff was polite and very efficient.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 11/01/2019

Mahalo for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

RW
Ryan W.
Kaneohe, HI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Everything we needed
Sales staff was knowledgeable, friendly and not pushy. Helped with a few recommendation but ultimately knew where we were heading and got us there. We were in and out in a matter of a couple hours.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 11/01/2019

Mahalo for he great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

EM
Edward M.
Kailua, HI
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
awesome and quick
the service at windward Hyundai is always exceptional and pretty quick. I love it!
Jeremy K., Parts & Service Director from Windward Hyundai responded on 11/01/2019

Thank you for the awesome survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

EK
Edwin K.
Honolulu, HI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
will be back
got it done on time

Verified Customer
Honolulu, HI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great service
Great people and great service

Verified Customer
Kaneohe, HI
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2019 Category: Service
Great Service
Recall service was completed in a timely manner, but wish parts were more accesable so we don't have to schedule another service date when the part arrives.

LF
Laurie F.
Wahiawa, HI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Outstanding service
Bryan provides outstanding communication on the progress of the service being provided

Verified Customer
Kaneohe, HI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/03/2019 Category: Service
Rude intake
You need better service writers. Been helped numerous times by Gary- forgot to do safety requested on another visit. Then when questioned, he went to put the sticker on the wrong car.

LD
Linda D.
Honolulu, HI
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
My car
They keep my car running very well.
Thank you.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/26/2019

Mahalo for the wonderful survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

LS
Ludrigo S.
Kailua, HI
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Good Service
Always given a reasonably accurate estimate when having service done. Convenient to the mall so I can hang out there while I wait.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/25/2019

Thank you for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Kaneohe, HI
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Oil change
Fast !! Got in & out in less than1 hour. Waiting room was comfy & had TV . Coffee was good! Thank you! See ya next oil change!!
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/23/2019

Thanks for the awesome survey and your business!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Hauula, HI
2015 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
Easy to schedule
Acceptable, friendly
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/23/2019

Thank you for the survey. We hope to provide you with 5 star service at your next visit!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

DC
Denise C.
Honolulu, HI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Helpful agent
I came in with flat tire in my dash board and service man determined there was a nail in tire and also indicated need to replace tire. He put in air and I went to work. Came back later and he changed tire. Great help.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/12/2019

Mahalo for your kind words and the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Kaneohe, HI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Their customer service is very good
The staff is always courteous and patient to their customers. They explain what has been done to your car and what needs to be done later on your next visit. Just overall customer service.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/09/2019

Thank you for the awesome survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Honolulu, HI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Great service
Fast and convenient service
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/03/2019

Thank you for the wonderful survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

AH
Alfred H.
Kaneohe, HI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
The staff are very helpful, and very respectful.
I like the people that work there. If of any concerns, you just have to ask and they will answer your questions. They are like ohana.
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/03/2019

Mahalo for you kind words and for the wonderful survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

MC
Mark C.
Kailua, HI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
Great!
Fast software recall
Jeremy K., Parts & Service Director from Windward Hyundai responded on 09/03/2019

Thank you for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Kailua, HI
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2019 Category: Service
12,000 Maintenance
Fine
Jeremy K., Parts & Service Director from Windward Hyundai responded on 08/31/2019

Mahalo for the survey. We hope to be able to provide you with 5 star service at your next visit!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com

Verified Customer
Aiea, HI
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Fast service
Dropped my car off at 8:15am for service. Went to have breakfast . On my way back to the service center i got a call at 9:20am saying my car was done. It was super quick and the tech went over everything they did. 👍👍
Jeremy K., Parts & Service Director from Windward Hyundai responded on 08/31/2019

Thank you for the great survey!

Jeremy Kinsey
Parts & Service Director
808-233-6000
jkinsey@windwardauto.com