Windward Hyundai

I went in for a brake change and it was great, on time and actually under the estimate. Staff was friendly and helpful. The only complaint I had was when I got home i noticed dirty grease marks or smudges near the area they were working.

Employees seem to really care for the customer,, at least the ones with direct contact with customers..

Efficient service

Receptionist did a phenomenal job in getting me service. She worked with me and even though I was troublef she she calmed me down and helped me with my car. I don't know what I would have done without her.

No appt. Needed. I have been doing oil change, tire rotation, 21 pts inspection, safety check here since buying my 2014 Hyundai GT. Since I bought my car from this dealer, safety check, 21 pts inspection, and tires are free as long as I service car regularly at dealerships....every 6-7 months.

I had my ioniq towed to windward Hyundai to repair a tire. I got the tire back the next day. it was a rainy day and hiram, my shuttle driver had to wait in traffic due to flooding. he had to drive around the island to pick me up in kaaawa. the people at windward dodge are respectful, helpful, and positive.

Satisfied

prompt, friendly and efficient service

I got a personal call from jeremy the manager inquiring politely how they can help qith my frustration. Turns out the survey was not for my call but for the service they did on my engine. After understanding that it was just hard luck on the email, it made sense and i am happy to give a correct score. They did a good job on my car and have been luck to have jeremy help me a few tines and he has always been professional and courteous. He and some of the employees help make their dealership good. The only concern qas that my carqas filthy and he appologized and i explained about the grease hand prints on the side of the car
And he said he would take care of it and i truat him. He is a man of his word. I am happy to retract my bad review for a good one. Mistake on email

The Express Lane was exactly what we needed & it was completed in less time than expected. Mahalo.

Great atmosphere and people

friendly, restful people. prompt service

Jordan, the customer service person, who took care of me was very courteous and very helpful.

Always good fast service

I think the title speaks for itself. Oil changes used to cost around $35 when I first purchased my Sonata in 2013. Now it’s increased 100%!! When I asked about the price, the girl staff answered with the attitude, "Too bad" we use only synthetic oil now and you don’t get to choose.

The staff was helpful and great personality. The mechanics did an excellent job!

Can't remember my service personal he went out of his way to make sure I got best service

Great service

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I did not have an appointment so I was a walk-in. But had to wait 3 hours before my car was serviced, but it was a Saturday. I was happy I got my car serviced but disappointed on the wait times.