Windward Hyundai

Thank you for getting my car back on the road and making sure everything was done properly.
Aloha!

As is usual for this dealership, the staff is extremely professional and cordial. I have no qualms regarding my relationship with this place of business. The only thing below par is the miles per gallon of my car: about 17mpg.

I used the Express Lane for maintenance service to renew Drive-Sure benefits yesterday. Apparent miscommunication with the person receiving my car, and Lei, the employee that handled overseeing the service, made the “express” add up to two hours. Lei thought I was there for a safety check only. She promptly went back and had oil change done, new windshield wipers, etc.. Lei was personable and efficient.

Like I said, a quick phone call, or update with in the first 2 hours would be great. The service is still positive tho

They can service your car BUT NOT a recall!

I have worked with Lou for several years in the service department...he is the only one who has been consistent in excellent customer service...Lou is the most knowledgeable and professional in auto servicing I have ever known...He truly embodies Aloha spirit in Hawaii...Lou is the mark that other Windward Hyundai service advisers should aim for...my experience is based on owning many cars from six different dealerships on Oahu and others on the mainland...without Lou I would be going to Tony Hyundai for my extended warranty...paul

You don't need to make an appointment, the wait time was not long, the price was reasonable, the warranty that comes with the service is great!

This is my third time servicing our vehicle at your location. Each time I have been impressed by the professionalism of your employees. Our vehicle drives and performs better each after each service. This helps us understand the significance of servicing our vehicle on schedule.

Service ok

Explanation of service review very thorough. Appreciated the patience that was shared when I had many questions to be answered. Left feeling good with overall service and feedback.

good service.

Add a vacuum service to complete the car makes the car seem new again when returned

Staff is always friendly and pleasant to work with, finishing the work timely every visit. Mahalo.

Love the Express service, service is fast and staff is friendly

Advisor(s) (esp. R.J.) superb, efficient and thorough.

Jeremy provided great service from the time I drove in to have my steering problem analyzed till it was repaired. I am very pleased with Windward Hyundai Service.

My car needed general maintenance and repair service. I was thankful that it was taken in immediately and that I was provided with a shuttle ride home and the option to receive a shuttle ride back. I didn't realize that one of the repairs was covered under an extended warrantee. I appreciated the honesty, professionalism, fair pricing, patience, and reassurance of Jeremy along with the prompt and professional repair provided by the Service Personnel. I, already, recommended this business to a family member and took her car in to be repaired!

The service personnel Lei Tanovasa is always friendly, courteous and does her job well. Oil changed was done but wasn’t too satisfied this time cause there was oil hand prints on my hood and door. Also, in the parts department Dave, was so helpful with searching for the correct touch up paint and he found it! Give this dealer a try you won’t regret it.

Brought my new Hyundai in for its first maintenance. Drove into the express lane where there were several cars already waiting. Staff was friendly and informative; they explained everything that was done and what to expect for the next scheduled maintenance. Overall a very satisfying experience.

Jeremy was awesome! Not only did he find out what was wrong and fixed it, but he also detected several other unrelated problems that needed to be fixed, and fixed those as well. Above and beyond!