Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

197 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


RM
Roger M.
Dime Box, TX
Pontiac Parisienne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Roger said the staff was friendly, timely, and did what he expected`
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 11/09/2018

Thank you for your kind words, Roger.  Glad you are a happy customer.  We look forward to serving you again in the future.


CM
CHANCE M.
Caldwell, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Fast and great customer service!
Wilde got my truck in and out within the same day for a U Joint repair. We have had nothing but good experiences bringing my family's vehicles here.
JEFF W. from Wilde Auto Plus responded on 11/02/2018

We thank you for your loyalty, Chance!! We greatly appreciate you taking the time to write such kind words, too!


SC
Shirley C.
Caldwell, TX
Chevrolet Classic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2018 Category: Service
Shirley said they are alright.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 11/02/2018

Thank you for you business, Shirley!  And for your kind words.  We look forward to serving you next time!


BH
Bobby H.
Caldwell, TX
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Bobby said they are local. They do a good job for a reasonable price. Also they are nice guys.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 11/07/2018

Thank you for the kind words, Bobby.  Glad you are happy with our service.  We look forward to serving you in the future.


CP
Charles P.
Caldwell, TX
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Charles said the service is pretty good but he is going back next week because the service and engine light is still on.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Dime Box, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Jennifer said the staff was kind and the service was quick.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 10/23/2018

Thanks for your kind words, Jennifer.  We are glad you are happy with our staff and service!  

JEFF W. from Wilde Auto Plus responded on 11/09/2018

Thank you for your business, Jennifer!  We appreciate you and look forward to serving you again.


WL
Willie L.
Caldwell, TX
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Willie said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 10/23/2018

Thanks for the great review, Willie!  Glad you are a satisfied customer, and we look forward to serving you in the future.


DB
DAVID B.
Caldwell, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Great service backed up with satisfaction-guaranteed warranty.
The service department replaced the main seals on my GMC Yukon that had over 230,000 miles on it. This is a major fix for an older vehicle and after a couple of months, it developed another small leak. No problem, no hassle; they totally replaced the seals and fixed the problem. Great way to treat a customer. Thanks.
JEFF W. from Wilde Auto Plus responded on 10/09/2018

Thank you so much for taking your time to write a review for us.  We appreciate your business and are glad you are a happy customer!  We look forward to serving you in the future.


CY
Cody Y.
Caldwell, TX
Mazda Mazda6
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2018 Category: Service
Cody said the last service was fine and his vehicle is running fine. He stated he guessed they did a pretty good job, but he was there once before, and got bad brakes on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RR
RUSSELL R.
New Braunfels, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
My Friday visit
I was really impressed by the service I received from Jeff and I believe Arron were perfect.
And the two ladies up front were also were completely understanding and customer friendly.
JEFF W. from Wilde Auto Plus responded on 10/09/2018

Thanks for the review, Russell!  We appreciate the kind words and we look forward to serving you in the future!


EJ
Emily J.
Caldwell, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Emily said the service was pretty fast.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 09/26/2018

Thank you for your great review, Emily!  We appreciate your business and look forward to serving you again in the future.


JH
Jeffrey H.
Rockdale, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Jeffrey said he loves this business, they are good people.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 09/18/2018

We love you too, Jeff!! Thank you for your loyalty and your smiling face!  


YC
Yolanda C.
Caldwell, TX
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Yolanda said the business did a good job. She stated that the staff are friendly and should keep up their good work.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 08/29/2018

Thanks, Yolanda, for your kind review.  We appreciate your business and look forward to serving you next time!


JG
Jim G.
Caldwell, TX
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jim said the staff did a good job, and were quick.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 08/29/2018

Thank you for taking the time to leave us a nice review, Jim.  We appreciate your loyalty, and we are happy to know you are satisfied with our service.


KM
Kyle M.
Sorrento, LA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Kyle said he does not live in Louisiana but if he did he would highly recommend to everyone he knew. He said the service was quick.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 08/29/2018

Thank you for the kind words, Kyle.  We greatly appreciate your business and fell free to stop in when passing through!


KS
Ken S.
Caldwell, TX
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Ken said they did what they had to do and did a good job.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 08/28/2018

Thanks, Ken, for your kind words!  We appreciate your business and look forward to serving you again.


CD
Charles D.
Caldwell, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Charles said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 08/16/2018

Thanks for the great review, Charles!! We appreciate your business! 


WJ
Wayne J.
Texas
Chevrolet Silverado SS
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/03/2018 Category: Service
Spoke with Teresa. She said the staff at this facility added extra services they didn't need. There were no chairs available. Her husband had to get a chair out of his vehicle to sit down. He is 73 years old and he has back problems. He could have been standing for hours.
This review was collected via phone interview by Customer Research Inc.

RH
Rodney H.
Caldwell, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Janet. She said everything went well with this business.
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 07/26/2018

Thank you for the review, Janet.  Glad it was a good experience, and we look forward to serving you again.


JC
Janet C.
Caldwell, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Janet said the vehicle was promised at a certain time, but it wasn't ready until the next day, and she never received a phone call. She had to call to find out what was going on. The staff was nice, they do great work and she would go back in a heartbeat. The staff gave a discount because the vehicle wasn't ready on time. It was really appreciated, and she can't recommend them highly enough
This review was collected via phone interview by Customer Research Inc.
JEFF W. from Wilde Auto Plus responded on 07/25/2018

Janet, thank you for your kind words and your recommendation.  We apologize again for not giving you the heads up that it wouldn't be done by the time promised.  Thanks for understanding.  We will do better next time!