Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

571 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


GJ
Gretta J.
Rigby, ID
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Easy Friendly service
I dropped my car off, they gave me a ride back to work then picked me up when the oil change was done. It was washed and ready to go when I got there.
Tanya M J. from Woody Smith Hyundai responded on 08/17/2018

Thank you for the great comments, we really appreciate customers like you. Thank you for your business.


Verified Customer
Chubbuck, ID
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Friendly Seevice
The people at Hyundai motors were friendly and fast at serving me.
Tanya M J. from Woody Smith Hyundai responded on 08/16/2018

Thank you so much for servicing with us


LP
Lucy P.
Rigby, ID
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Customer Service and friendly .
They were very friendly, service was great, and done in a timely manner.
Tanya M J. from Woody Smith Hyundai responded on 08/15/2018

Thank you for letting us service your vehicle. 


Verified Customer
Idaho Falls, ID
2006 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Did there job
Quick, professional, and efficient. Slightly more pricy than other options but worth it
Tanya M J. from Woody Smith Hyundai responded on 08/15/2018

We know that there are other options to have your car serviced and we appreciate that we were able to take care of your needs. We appreciate you as a customer.


MP
Maisie P.
Big Piney, WY
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
i like the friendliness of the people who we deal with .
customer service.
Tanya M J. from Woody Smith Hyundai responded on 08/15/2018

We enjoy hen you come to get your car serviced, thank you for your business


SB
Scott B.
Idaho Falls, ID
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Outstanding
Great Service!
Tanya M J. from Woody Smith Hyundai responded on 08/10/2018

Thank you so much! Thank you for servicing with us.


MW
Marc W.
Idaho Falls, ID
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great staff of people
Very best staff for auto care.
Tanya M J. from Woody Smith Hyundai responded on 08/10/2018

Thank you for the great survey, we appreciate you.


CM
Cleston M.
Rigby, ID
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Synthetic Please!
Everything went great except for the fact that we didn't realize we had to request synthetic oil be used in our new car! We decided to go that route the last time we had it serviced, and assumed it was on our records. It was not on our records, so we're hoping our warranty isn't voided or that it causes problems.

JA
Jeanna A.
Roberts, ID
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Great service!
Highly recommend this service department, they've always been great to work with.
Tanya M J. from Woody Smith Hyundai responded on 08/07/2018

Thank you so much!! We appreciate you and your business.


SB
Sydney B.
Idaho Falls, ID
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Best Service Ever
I always receive the best service from Tanya and her crew.
Tanya M J. from Woody Smith Hyundai responded on 08/06/2018

Glad that we could make the experience a good one. Thanks for you business.


GS
Garald S.
Rexburg, ID
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Service
Got me right in and did the work quickly.
Tanya M J. from Woody Smith Hyundai responded on 08/06/2018

Thank you for servicing with us. We appreciate you


DS
Davidjohn S.
Idaho Falls, ID
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
(Not sure what you want in this area.)
Friendly personnel and quick service. Always helpful.
Tanya M J. from Woody Smith Hyundai responded on 08/06/2018

We appreciate you and your business


MS
Marie S.
Idaho Falls, ID
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Best service around
Excellent as usual. Thanks Tanya
Tanya M J. from Woody Smith Hyundai responded on 08/03/2018

Thanks ladies!!! Always a pleasure when you come in. Cya next time


DS
Dave S.
Provo, UT
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Standing Ovation
The receptionist at the service department deserves a raise. I wanted to buy her dinner
Tanya M J. from Woody Smith Hyundai responded on 08/03/2018

Thank you so much!!! Glad we could get you back on the road so fast. 


SB
Steve B.
Rexburg, ID
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
It was average.
It was OK.
Tanya M J. from Woody Smith Hyundai responded on 08/01/2018

So sorry about the car wash, if you want to stop by we can wash it again and do a much better job for you. Thank you for your business


OT
Oscar T.
Idaho Falls, ID
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Excellent Service
I have never had any problem with the service here. They are really helpful and they meet your need and the needs of your car. Excellent Service
Tanya M J. from Woody Smith Hyundai responded on 07/31/2018

Thank you so much, we really appreciate the great feed back. Thank you for your service.


ES
Emma S.
Iona, ID
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
True concern.
I was getting an oil change and they noticed a bent rim. Tonya didn't think I should be driving on it. She helped me to replace the rim, and purchase a new tire for my car.
Thanks again Hyundai!
Always great!!!
Tanya M J. from Woody Smith Hyundai responded on 07/26/2018

So glad we could help. Always a pleasure to visit with you on your service appointment. Thank you for being a great customer


SB
Steven B.
Moran, WY
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Very professional and friendly
This is the first time going to a dealership that I received service with a great price. Other dealerships have great service but the price has always been to High to go back. This dealership had both and we will be back. Thanks you and great job, if we stay in this area we give you all of our business.
Tanya M J. from Woody Smith Hyundai responded on 07/26/2018

Thank you for letting us service your car. Hope that if you do move here we will get the pleasure again. Thank you for your business.


SM
Scott M.
Saint Anthony, ID
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Santa Fe service
The people and the service is Great!!!
Tanya M J. from Woody Smith Hyundai responded on 07/25/2018

Thank you Scott. We appreciate you and your business.


Verified Customer
Idaho Falls, ID
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Always friendly!
They go above and beyond customer service expectations! Professional in every way!
Tanya M J. from Woody Smith Hyundai responded on 07/24/2018

Thank you so much! We really appreciate your business.


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