Woody Smith Hyundai

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208-525-8326
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Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

721 Reviews

5 star
90%
4 star
6%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

MA
Mclean A.
Rexburg, ID
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Very Good Service!
I worked with Tiffany on my warranty work, and it was a breeze. All I had to do was get my car inspected and they found the problem and gave me my car back for a few days when the parts were on order, and then when the parts arrived they called me back in and gave me a loaner for the few days of repair. It was a very painless and effortless experience. If I need an extensive repair again I will return.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/17/2019

Thank you. We  strive to make repairs to your vehicle the most effortless experience for our customers. It was a great pleasure to help you in getting your repairs done. I will look forward to seeing you on your next visit.

KH
Kim H.
Jackson, WY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Customer service is great!
Service department is awesome!
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/12/2019

Thank you. We strive to be the best and make our customers  feel they are getting the best when servicing with us. We look forward to seeing you on your next visit. Thank you for servicing your vehicle with us.

NS
Norman S.
Idaho Falls, ID
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Comfortable
They make you comfortable while you wait.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/12/2019

Thank you. We like our customers to feel like they are at home. We enjoy gettng to interacted with our customers while they wait. We look forward to seeing you on your next visit. Thank you for servicing your vehicle with us.

WS
Wendy S.
Blackfoot, ID
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Great!
Great and quick service!
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/09/2019

Thank you. We strive to get you in and out with a great service. We look forward to seeing you again on your next service.

Verified Customer
Idaho Falls, ID
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Great service
Overnight service to ship one the key and get it programmed next day. Thanks.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/09/2019

Thank you I am glad we could get you back on the road in a timely fashion. We hope to see you again when you vehicle needs serviced.

Verified Customer
Idaho Falls, ID
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Service
Last review
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/08/2019

Thank you for servicing your vehicle with us. We look forward to seeing you on your next visiit.

DC
Daniel C.
Idaho Falls, ID
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great staff
Friendly,informative, quick service.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/04/2019

Thank you for your nice comment. We value you as a loyal customer. 
We look forward to seeing you on your next service.

ST
Sandra T.
Ammon, ID
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Amazing Service
Service department is the best ever! Kudos to Tanya for her excellent customer service. Problems solved at a fair price!
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/04/2019

Thank you for the nice comment. We value you as a loyal customer. We look forward to seeing you on your next visit.

Verified Customer
Idaho Falls, ID
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019 Category: Service
Recall
Not to recall done
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/04/2019

Thank you for you input. We strive to make your visit the best experience. I apologize that the cummication of your recall was not explained well. If you have any questions about the recall please feel free to give us a call. Thank you and we look forward to seeing you again.

DS
David S.
Idaho Falls, ID
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Honest
When ever I go I don’t feel like They are just trying to sell me something I don’t need they really are looking out for my budget and my needs
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/01/2019

Thank you...  We appreciate yoy as a value customer. We look forward to seeing you on your next service.

JM
Jeanne M.
ID
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Very Quick service
Arrived for my regular service appointment and my car was ready exceptionally fast.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/01/2019

Thank you. We appreciate you as a loyal customer and look forward to seeing you on your next visit.

GW
Gary W.
Blackfoot, ID
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Quick and easy.
Quick and easy. I brought in my Sonata for a software update and was back on the road in no time.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/01/2019

Thank you for coming in to see us. We look forward to seeing you on your next visit.

AR
Alan R.
Blackfoot, ID
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Good Service
They always do a great job. Any concerns or questions are taken care of.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 04/01/2019

Thank you  for servicing your vehicle with us. We look forward to seeing you on your next visit with us.. 

RA
Randall A.
Blackfoot, ID
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2019 Category: Service
Friendly and got repairs done in a timely manner.
The repairs were done in an acceptable amount of time, which was nice. They asked if I wanted a wash and vacuum, of course. The only complaint I had was that the drivers side of the car was scratched. We not not notice it before we left, or I would have said something then. I know accidents happen, but they could have pointed it out. It's not a deep scratch, but it wasn't there when we brought it in. I just thought you should know.
Recommended
Tanya M J. from Woody Smith Hyundai responded on 03/29/2019

So sorry about that. If you coul give us a call or stop by so we can look at the drivers side of your car we would be happy to take care of it for you. Thank you for bringing it to our attention. And thank you for servicing your car with us.

Verified Customer
ID
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Friendly, fast service.
The service was friendly and fast. Thanks.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 03/25/2019

Thank you for servicing your vehicle with us. We look forward to  seeing you on your visit with us.. Have a great day!

JA
John A.
Idaho Falls, ID
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Service people
Service people are the best I have ever had.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 03/25/2019

Thank you. We enjoy you servicing your vehicle with us. We look forward to seeing you on your next visit with us.

LL
Lidia L.
Saint Anthony, ID
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great customer service
Good service and friendly customer service 😊
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 03/22/2019

Thank you for servicing your vehicles with us. We value you as a customer. We look forward to seeing you on your next visit.

KB
Karl B.
Idaho Falls, ID
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Always great service!
Service department is always friendly and eager to help.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 03/20/2019

Thank you for servicing your vehicle with us. We look forward to seeing you on your next visit. 

Verified Customer
Rigby, ID
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
They always help solve issues that may come up with your vehicle.
For starters Woody Smith Hyundai has been my dealer of choice for the last 8 years. During that time I have had a few things replaced along with always going to them for my oil changes. Recently I had gotten my oil changed. The next day I had a metal on metal rattle. I called to inform them that I had an issue at with they fit me in within minutes to investigate the cause. It turned out that it was the Springs that had broken. The problem was under warranty so there was no out of pocket. But what impressed me was even though there was no longer car they gave me a used car while my "underivable car" was being fixed. The next day they called to inform me that my car was ready which was a surprise because I wasn't expecting it to be fixed that quick. I am very pleased with my experience. The staff/sales team are always friendly when they meet with you. Its a great place with great service.
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 03/19/2019

Thank you. We appreciate you as a valued customer.  We look forward to seeing you on your next visit. 

BA
Brenda A.
Ammon, ID
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
The staff
Service is exceptional
Recommended
TIFFANY E. from Woody Smith Hyundai responded on 03/11/2019

Thank you for servicing your vehicle with us. We value you has a customer and look forward to seeing you on your next visit.

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