Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

615 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Idaho Falls, ID
2006 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
repair
excellent service
Tanya M J. from Woody Smith Hyundai responded on 10/19/2018

Thank you. We appreciate you and your business.


SC
Sharry C.
Rigby, ID
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The great service they perform.
Number one in service in the area, and most friendly people I know.
Tanya M J. from Woody Smith Hyundai responded on 10/19/2018

Thank you Sharry, we really appreciate you guys!!


OT
Oscar T.
Idaho Falls, ID
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Excellent Service
They have a great customer service
Tanya M J. from Woody Smith Hyundai responded on 10/19/2018

Thank you. We appreciate you and your business.


OR
Oliver/Amanda R.
Idaho Falls, ID
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
So kind
These guys are absolutely amazing, they always take care of me... always!!
Thank you Tanya and the rest of the team, you truly make it feel like family!
Tanya M J. from Woody Smith Hyundai responded on 10/17/2018

Thank you for being part of the family!! 


AJ
Alma J.
Idaho Falls, ID
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Quick and efficient service
Always great service
Tanya M J. from Woody Smith Hyundai responded on 10/12/2018

Thank you for servicing your new Sante 
Fe with us . And thank you for being a loyal customer.


DL
Deborah L.
Thayne, WY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Quick, Courteous and Professional!
We can always count on great service at Woody Smith Hyundai.
Tanya M J. from Woody Smith Hyundai responded on 10/12/2018

Thank you for always being such a great customer!


Verified Customer
Idaho Falls, ID
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Excellent Service
I would recommend the service department to any and all
Tanya M J. from Woody Smith Hyundai responded on 10/11/2018

Thank you for the great review!! We appreciate you servicing your car with us, hope to see you in the future.


Verified Customer
Idaho Falls, ID
2004 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/09/2018 Category: Service
Okay...
This is the 2nd time we had to return for them to fix an oil leak after an oil change that was not there prior to the oil change. If you go for an oil change, insist they double check the tightness of the filter! They'll try telling you the leak is from your power steering pump, even though you never had a leak prior to getting the oil changed and once they tighten the filter, your "power steering" leak stops!
Tanya M J. from Woody Smith Hyundai responded on 10/10/2018

Sorry your service was not satisfactory. We would be happy to have you bring your car in and we can put it up on the rack and we can look at the leaks together. Give us a call if you would like to do that, thank you.


Verified Customer
Rexburg, ID
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Friendly
The service was quick. Ladies at front desk were friendly. Had a hard time finding a place to park.
Tanya M J. from Woody Smith Hyundai responded on 10/09/2018

Sorry our parking lot is so full and parking is slim. We appreciate the review. Thank you for servicing your car with us.


LM
Laurie M.
Idaho Falls, ID
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Fast, friendly service
I am always treated like a valued customer.
Tanya M J. from Woody Smith Hyundai responded on 10/08/2018

Thank you for being a valued customer. We appreciate you and your business.


JK
James K.
Ammon, ID
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Best service
Was service my sonata shaking problem in low speed (5-10 mph),and they did fixed it,what an awesome service,highly recommended...thank you woody Smith Hyunday...you guys are awesome 😊
Tanya M J. from Woody Smith Hyundai responded on 10/08/2018

Thank you for the great review!! We apprecite you.


SP
Susan P.
Afton, WY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Superb
Great service! Completed in a very timely manner. All staff is very nice and able to help with everything!
Tanya M J. from Woody Smith Hyundai responded on 10/08/2018

Thank you for being such a grear customer. We appreciate you. Congrats on the new car.


MT
Michael T.
Idaho Falls, ID
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Amazing customer service
We love Hyundai. They always take great care of us and our vehicles!
Tanya M J. from Woody Smith Hyundai responded on 10/08/2018

We love it when you bring your cars in for service. Thank you!


AY
Aahron Y.
Idaho Falls, ID
2012 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
They always go out of their way to make you happy
They were very fast, changed the oil and washed my car in about 30 minutes. Very friendly and fast service.
Tanya M J. from Woody Smith Hyundai responded on 10/08/2018

Thank you for servicing your car with us. 


LS
Larry S.
Idaho Falls, ID
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
They do excellent work
The work is always done on time and if something else is needed they call me .
Tanya M J. from Woody Smith Hyundai responded on 10/08/2018

We appreciate you and your business.


TM
Theresa M.
Roberts, ID
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Great customer service
I had great customer service in the service center. I had a recall updated on my 15 sonata, and they got me in and out in a very timely mater.
Tanya M J. from Woody Smith Hyundai responded on 10/03/2018

we are so happy your visit was enjoyable. Thank you for being a valued customer.


ML
Matthew L.
Idaho Falls, ID
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Amazing like always!
Always amazing.
Tanya M J. from Woody Smith Hyundai responded on 10/01/2018

Thank you for always taking the time to fill out the surveys. And thank you for letting us service all your families cars. You are greatly appreciated.


JK
James K.
Ammon, ID
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Excellent
Very good service 😊
Tanya M J. from Woody Smith Hyundai responded on 10/01/2018

Thank you for servicing your car with us, we appreciate you.


SC
Suzanne C.
Afton, WY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
They are the BEST!!!!!
I wouldn't go anywhere else. They are great. Can't wait to buy my third car from William.
Tanya M J. from Woody Smith Hyundai responded on 10/01/2018

We appreciate your loyalty! Thank you for being a valued customer.


Verified Customer
Rigby, ID
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Awesome Service
They have a great price on oil changes. Tonya is amazing and always takes good care of us in the service department. Kid friendly. It’s great!
Tanya M J. from Woody Smith Hyundai responded on 09/28/2018

Thank you so much! We really appreciate you and your business. Always a pleasure when you visit us.


Displaying Review 1 - 20 of 615 in total