Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

2661 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.2769242/5Overall Rating 4.2769242/5Overall Rating 4.2769242/5Overall Rating 4.2769242/5rating 4.2769242
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
90% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


BS
Barbara S.
Park Forest, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent service
Speedy service and much courtesy shown by service agent (Julien Boss).

No complaints - service department very good to deal with.

VB
Vera B.
Chicago, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Very professional and informative
Great

DC
David C.
Lansing, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
All Was Great
The service was excellent David C

JS
James S.
Matteson, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
service on vehicle
Labor rates kind of high, but overall good service.

EM
Elaine M.
Naperville, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Elaine Marshall-Mcneal
Kb is awesome

Verified Customer
Matteson, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Now What
Service Writer was great, car wash be was down.

DM
Dora M.
Chicago Heights, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Terrific Service
Stevie Taylor was friendly and ready to assist me. Answered all my questions. Service was very fast, spent about one half hour or just a little longer waiting for my car to be finished. Good to she women is service department.

TA
Timothy A.
Park Forest, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service top notch
Great Service!

DW
Derek W.
Chicago, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Great Service
The service here is always good and fast

Verified Customer
Markham, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/11/2019 Category: Service
tire
Leslie
RILEY C. from World Hyundai Matteson responded on 01/11/2019

Hello,
I apologize for any inconvenience you have experienced here in our service department. We strive to give our customers the best quality service around.
Our service manager, Nick, would love to hear from you in regards to how we can better our services and make this a more positive experience for you.
He can be reached directly at (708) 983 -6522.
Thank you so much for your time. Have a wonderful day!


Verified Customer
Midlothian, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
Great Service

Verified Customer
Chicago, IL
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Personable Service
At my last visit, I found my Seevice writer to be very courteous and friendly. She did a great job. (Stevie may be her name, not sure)

Verified Customer
Markham, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
They're all for serving the customer
I was greeted by Stevie and she was great! She had a very welcoming presence and though l did'not have an appointment, she assured me l would be there no longer than a certain amount of time, and she was right on! She was more than accomodating, and l felt cofident in the service l received!

JF
Jennifer F.
New Lenox, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2019 Category: Service
Oil change
Poor
RILEY C. from World Hyundai Matteson responded on 01/11/2019

Hello Jennifer,
I apologize for any inconvenience you have experienced here in our service department. We strive to give our customers the best quality service around.
Our service manager, Nick, would love to hear from you in regards to how we can better our services and make this a more positive experience for you.
He can be reached directly at (708) 983 -6522.
Thank you so much for your time. Have a wonderful day!


PM
Princess M.
East Chicago, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Maintenance
I love her customer service...and The company itself is Great

Verified Customer
University Park, IL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great Service
Friendly, knowledgeable technician (K.B.) and prompt, reliable service.

Verified Customer
Chicago, IL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great
Helpful

CS
Carol S.
Park Forest, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Keep striving to be the best
As usual, I was greeted with a smile but on this visit I didn't know the person in the service department because she had just started.

LP
Lynn P.
Monee, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Oil change
This is the first time I got in and out for an oil change within an hours time. So whatever changes you made, nice job. I have been bringing my Sante Fe here for5 years. The service department people are always so friendly and informative.

Verified Customer
Chicago, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
My Car Service Visit
Stevie Taylor made my service visit amazing. Compared to previous visits before she became a representative there. Keep the great professional good work up.