ReScore Reviews™ (13)

ReScore
Overall Rating 4.2307685/5Overall Rating 4.2307685/5Overall Rating 4.2307685/5Overall Rating 4.2307685/5rating 4.2307685
Original
Overall Rating 2.46154/5Overall Rating 2.46154/5rating 2.46154rating 2.46154rating 2.46154
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serviceng was good"
No comments
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 02:42 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/19/2018

Thank you for the survey and your business!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Ronald B. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always prompt timely service. Car is always cleaner on the inside after the service. Very professional staff.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 12:20 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/19/2018

Thank you for your kind words and business!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Cameron K. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wright Way is the BEST!!!!"
My husband and I love the service at Wright Way. Their customer service is the best. Everyone is friendly and welcoming. They make a chore seem more like a fun visit with friends. The proof is in the fact that we still get our car serviced at Wright Way, even though we now live in Charlottesville.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 09:08 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/21/2018

Good morning...  Thank you for the 5 star review and your comments!!  We hope you will continue to be part of the Wright Way family for years to come!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Allan M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, good people and sevice done in a timely manner."
Always satisfied with the maintenance service and friendly staff.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/18/2018 09:15 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/18/2018

Thank you for your survey and your business!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Amy E. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Location and Friendliness"
Excellent service every time!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 03:14 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/17/2018

Thank you for the review and your business Amy.

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very fast and timely!"
Less than than an hour wait so I am very happy.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:28 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/17/2018

Thank you for the kind words and your business.

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt & professional service"
I'm happy with the service provided
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 03:03 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/16/2018

Thank you for the survey and your business!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Charles S. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
When I went in they helped me promptly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 06:05 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/15/2018

Good morning Charles.. Thank you for the 5 star review!!!  We hope you and your Sonata are part of the Wright Way family for a very long time!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Brittany P. on 04/14/2018
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing sales team "
The best car buying experience! They were helpful from start to finish and were never pushy. Harold was awesome getting me into my first new car.
Service Date: 04/14/2018
Service Type:
Review Created: 04/14/2018 01:04 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/14/2018

Thank you Brittany!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Van M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff, Great Cars"
They are courteous and knowledgeable. Wouldn't go anywhere else so service or to buy a car.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 12:14 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/12/2018

Good afternoon Van.. Thank you for your comments, 5 star review and for continuing to be part of the Wright Way family!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Sherry H. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Customer service is great. Got me in and out quickly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/10/2018 05:03 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/11/2018

Good morning Sherry.. Thank you for the 5 star review and for being part of the Wright Way family!!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Love my Santa Fe!"
Great place to get your Hyundai
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/10/2018 06:23 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/10/2018

Thank you for the kind words and your business!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Ronald G. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work on a great car sold to me by the Incomparable Harold Howard"
Title says it all!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/09/2018 11:26 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/11/2018

Good morning Ronald.. Thank you for your comments about Harold, the 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Treated Great"
Great experience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/09/2018 11:09 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/09/2018

Thank you for the kind words and your business!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE SERVICE MANAGER IS VERY FRIENDLY AND WARM (DANA PUFFERBERGER)"
I CAN'T COMPLAIN SINCE DANA WAS VERY HELPFUL BY LETTING ME SQUEEZE IN ON THE DAY OF MY APPEARANCE FOR AN OIL CHANGE AND PURCHASES OF 4 TIRES.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/07/2018 09:42 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/09/2018

Good morning.. Thank you for the review and your comments. Glad we were able to help!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wright Way makes doing business there very pleasant."
See my previous comment. I’m frustrated with the outcome of my most recent service, but not with Wright Way in general.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 05:51 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/09/2018

Good morning.  We will be more than happy to look at it again for you.  The only thing I can think of is, if something is in the duct work that we were not able to see. 

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Christine G. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased..."
Quick service, nice waiting room, friendly employees
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/06/2018 07:52 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/09/2018

Good morning Christine.. Thank you for the 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Brian R. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic"
Excellent always
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/05/2018 02:44 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/06/2018

Good morning Brian.. Thank you for being part of the Wright Way family and for the 5 star review!!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Martin G. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Efficient thank you
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/05/2018 01:12 PM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/06/2018

Good morning Martin.. Thank your for the 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
Verified Customer on 04/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Nada"
Nada
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/05/2018 06:50 AM
Walter H., SERVICE DIRECTOR at Wright Way Hyundai responded on 04/06/2018

Good morning... Thank you for your review.. It looks like you were very happy with your visit.  Hopefully next time we can earn a 5 star review! Thank you for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM
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