Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

821 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.142855/5Overall Rating 4.142855/5Overall Rating 4.142855/5Overall Rating 4.142855/5rating 4.142855
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Anonymous avatar
Verified Customer
Waynesboro, VA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Service
Always helpful and knowledgeable. Waiting room clean and tidy. Quick service.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/20/2018

Good morning.. Thank you for the 5 star review.. We hope you and your Elantra will continue to be part of the Wright Way family for years to come!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

LF
Lindsey F.
Lexington, VA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Thanks
Wonderful customer service!
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/20/2018

Good morning Lindsey..  Thank you for the 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Waynesboro, VA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Always a super place to do business
When I'm treated well, I'll tell others. Likewise, if I'm treated poorly, I'll pass that along to anyone who'll listen! I am an older female, so I know it is easy to be taken advantage of in the business world. When I find a trustworthy business, it pleases me. That is the way I feel with Wright Way Hyundai ... they do things the "Wright Way."
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/15/2018

Good afternoon.. Thank you for your very kind comments and the 5 star review.. We hope you will continue to be part of the Wright Way family for years to come!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

SM
Shirley M.
Staunton, VA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Employees
A-1 Treatment
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/15/2018

Good afternoon Shirley.. Thank you for the 5 star reivew!! We hope you and your Elantra will be part of the Wright Way family for years to come!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

BC
Barbara C.
Staunton, VA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Service
Everyone very friendly, helpful,concerned.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/15/2018

Good afternoon Barbara.. Thank you for your review and comments! We hope you continue to be part of the Wright Way family for years to come!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Madison Heights, VA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Great Place!
Everybody is so friendly! Service is fast and efficient and I'm not being sold services that I do not need. It's a great place to buy and service your Hyundai!
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/14/2018

Goood morning... Thank you for your comments, 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

JB
Jeffrey B.
Staunton, VA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Engaging and on time
Very prompt, friendly and informative
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/11/2018

Good morning Jeffry.. Thank you for review as well as being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Staunton, VA
2018 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2018 Category: Service
22Hyundia
It’s part due to the experience staff that keep the dealership generating business.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/11/2018

Good morning and thank you for your review.. We hope we can earn a 5 star review next time!!  Also, thank you for your comments!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

PF
Patrick F.
Stuarts Draft, VA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Always good service in a timely manner.
I had my scheduled oil change and tires rotated. WrightWay Hyundai staff are friendly and service is good and performed in a timely manner.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/07/2018

Good morning Patrick.. Thank you for the 5 star review and your comments.  We hope you and your Sonata continue to be part of the Wright Way family for years to come!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

NI
Naomi I.
Swoope, VA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Friendly
Always get friendly professional service here!
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/05/2018

Good morning Naomi.. Thank you for your comments, 5 star review and for being part of the Wright Way family!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Buena Vista, VA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
Great service
Thanks again for providing great service
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/04/2018

Good morning and you are welcome!!  Thank you for the 5 star review as well as for being part of the Wright Way family!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

TC
Tammy C.
Lexington, VA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
Oil change/Basic Maintenance
No issues. A busy day but the wait time was still not too long and this included adding in some due maintenance to my oil change. Everyone was friendly as usual.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 06/04/2018

Good morning Tammy.. Thank you for the 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Charlottesville, VA
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Best service in Virginia
Speedy service, friendly staff and no hassle. Wrightway has is RIGHT!
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/31/2018

Good mornng.. Thank you for your comments as well as for the 5 star review!!  We hope you and your Elantra continue to be part of the Wright Way family for a very long time!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Millboro, VA
2013 Hyundai Santa Fe S
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/30/2018 Category: Service
Good Service
Wright Way Hyundai has provided me with good service, with free oil changes and inspections. I just bought tires, so now I can have free rotations for the life of the tires.

It's all good!
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/31/2018

Good morning... Thank you for your review! Unfortunately we do not have the staff or time to clean windshields and vacuum all of the vehicles that come through our service department.  I am glad that you were otherwise very satisfied with us here at Wright Way!!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

CB
Cornelius B.
Charlottesville, VA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Great Service
I Was Broke down on Interstate with flat tire and the Service Manager (Mr. Hartwell) came help remove flat tire and help me put it back on once I bought the tire from them.

Great Customer Service
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/30/2018

Good morning Cornelius..  Glad we were able to help with your tire situation!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Stuarts Draft, VA
2012 Hyundai Elantra To
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
In and out in less than 1 hour
I was pleasantly surprised that I arrived at 11 AM and was out in less than 1 hour. Thank you!
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/30/2018

Good morning ..  Thank you for your comments, 5 star review and for being part of the Wright Way family!!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

Anonymous avatar
Verified Customer
Grottoes, VA
2012 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
pleasant people
pleasant and helpful staff
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/30/2018

Good morning.. Thank you for the 5 star review!! We hope you and your Elantra continue to be part of the Wright Way family for years to come!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

JB
Joan B.
Waynesboro, VA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
persistence in reminders. They know we use the car just 2000 miles a year (kept in garage all winter) and they stay in touch when we're out of state.
They pick up on little things that could end up being big problems, like the windshield washer blades needing to be changed. We love the free inspection
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/29/2018

Good morning Joan.. Thank you for your comments and the 5 star review! We hope you and your Sonata continue to be part of the Wright Way family for years to come!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

JJ
James J.
Massanutten, VA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
Excellent service
Did a great service job. I like it when you find something that really needs to be done but I hadn't noticed. It shows you are thorough and I do appreciate it.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/29/2018

Good morning James.. Thank you for your comments, 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM

WD
William D.
Lyndhurst, VA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
customer service
My appointment was on time and I was in and out in no time.
Walter H., SERVICE DIRECTOR from Wright Way Hyundai responded on 05/29/2018

Good morning William.. Thank you for the 5 star review and for being part of the Wright Way family!!

Walter Hartwell
SERVICE DIRECTOR
WRIGHT WAY HYUNDAI
540-213-1857
WHARTWELL@WWHYUNDAI.COM