97% Would Recommend
Latest Review 5 days ago
Ann B. on 10/17/2017
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Ann said this business always provides good service and they do exactly as promised. She has been visiting them for several years and has no reason to go anywhere else. They have fair prices and their personnel are friendly. She appreciates them.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Garreth C. on 10/16/2017
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Garreth said he was happy with the service this business provided. They got him in ahead of his appointment and they were quick.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Laurie E. on 10/16/2017
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Laurie said the service this business provided was great. They were so thorough and reasonable. They informed her of an upcoming issue with her vehicle. They were more than outstanding.
Vehicle: Buick Lucerne
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 10/11/2017
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"Prius routine service"
Prompt courteous service
Vehicle: Toyota Prius
Service Date: 10/10/2017
Review Created: 10/11/2017 07:10 AM
Jerome T. on 10/10/2017
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"Car inspection "
Did a great and fast job, friendly staff!
Vehicle: Mercury Mariner
Service Date: 10/09/2017
Review Created: 10/10/2017 09:50 AM
Roger L. on 10/08/2017
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"Yocum's is a great place to take my buick Regal to."
It drives nice and no more oil leaks and it runs really good
Vehicle: Buick Regal
Service Date: 10/06/2017
Review Created: 10/08/2017 01:30 PM
Brent F. at Yocum Automotive responded on 10/09/2017

Thank you Roger

Austin G. on 10/05/2017
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Austin said they performed really good service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/28/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Brad S. on 10/05/2017
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Brad said they got done quickly and he was really happy with them.
Vehicle: Kia Sportage
Category: Service
Service Date: 09/28/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Roy K. on 10/03/2017
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"It is a very friendly place to receive the professional service the gives you peace of mind the your auto is going last longer."
It a very friendly hometown place to do business with. You can trust the service they provide, because their ethics is seen daily in the community we live in.
Vehicle: Chrysler Town & Country
Service Date: 09/28/2017
Review Created: 10/03/2017 05:33 PM
Larry W. on 09/28/2017
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Larry said the staff were friendly and they took him in right away. He did not have to wait.
Vehicle: Saturn Sky
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Ken and Christina C. on 09/26/2017
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"Friendly, expert service, fast, cold AC"
same as above
Vehicle: Dodge Grand Caravan
Service Date: 09/26/2017
Review Created: 09/26/2017 08:38 PM
Riley H. on 09/25/2017
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Riley said this business did a great job.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 09/20/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Aaron W. on 09/21/2017
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"Alignment"
Fast, efficient and honest.
Vehicle: Toyota Sienna
Service Date: 09/20/2017
Review Created: 09/21/2017 04:54 AM
Jason and Mell B. on 09/17/2017
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"👍"
👍
Vehicle: Hyundai Accent
Service Date: 09/15/2017
Review Created: 09/17/2017 07:55 AM
Evelyn A. on 09/14/2017
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Evelyn said this business was very helpful and the staff got the job done.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 08/30/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Kaylee M. on 09/08/2017
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Kaylee said they were really helpful and they listened to her.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. on 09/06/2017
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Greg said this business got the work finished quickly.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 08/18/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Jay C. on 09/05/2017
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"Great service "
Highly recommend
Vehicle: Chevrolet Silverado 2500HD
Service Date: 08/02/2017
Review Created: 09/05/2017 12:45 PM
Brent F. at Yocum Automotive responded on 09/05/2017

Thanks Jay

Cathy S. on 09/02/2017
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"Great service."
Once again, the staff were courteous and helpful. They solved our vehicle's issue very quickly.
Vehicle: Buick Rainier
Service Date: 09/01/2017
Review Created: 09/02/2017 08:06 PM
Brent F. at Yocum Automotive responded on 09/05/2017

Thanks Cathy!!

Debra R. on 08/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Fool me once shame on you."
I was going on a trip wanted to make sure car was in good condition. Was concerned about my brakes. They told me brakes are fine. But system needed flushed. Well on a hill my brake lights went on, turns out there was a leak which actually may have resulted in their flushing. The mechanic told me brakes flushing is a scam.
Vehicle: Chrysler PT Cruiser
Service Date: 08/04/2017
Review Created: 08/28/2017 06:01 AM
Brent F. at Yocum Automotive responded on 08/28/2017

Debra, I am sorry for the inconvenience you had with your vehicle. We have never had a brake flush cause a leak in the brake system. The flush is done a very low pressure typically 15 psi. A typical brake system will produce around 1200 psi when the pedal is depressed. I am not sure what component began to leak, but brake components do fail. According to my records we did the flush on 8-4-17 and your leak occurred around 8-24-17. We will be happy to try to correct any issue to your satisfaction.

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