Great service and it was all covered under warranty, I didn't have to do anything with the Warranty c
ompany they did it all for me, if you have a Silver Rock Warranty definitely check them out, also if you've bought a car within the last month from Drive Time check them out to make sure there are no long term issues that you'll have to pay a deductible for after the month is up.
As a single mother I'm always concerned with the honesty of mechanics, my experience has been horrible with other mechanics but they were honest and explained everything to me in terms that I could understand, Moe (The guy with the big beard) was so very personable and sincerely cared about my experience too, his Mom is a single mom so he understands and treats single moms the way he wants people to treat his mom.
Yahya was the go to for getting the Warranty taken care of, staying on the phone with them for a half an hour to get it done for me.. it was a very pleasant experience.
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Frank and his staff is very professional and give good quality work. The beautiful young lady at the
front desk is super cool 😎 and loves my son.
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6570 N Telegraph Rd
Dearborn Heights, MI 48127-3219
4.9
(58 Reviews)
AH
Great service!
Alternator went out on our Lexus on our way home to Northville. Pulled into Tel-Ford at 4:45 pm. Owne
rs sent someone out to obtain parts, drove us to an Italian restaurant, and completed work and picked us up by 6 pm. Good price and fantastic, friendly service.
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Last year I started taking my Hyundai in for oil changes & was much impressed with the quick service
& reasonable price. So this year we've also taken in my wife's Toyota Avalon. The free car wash(es) are frosting on the cake. To say I'm quite satisfied is an understatement.
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