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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1802 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1802 Reviews)
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Reviews

MS
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Matt S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2026
Verified Review

I love it but I wish it would stop trying to outsmart me.

Super tight, quiet, comfortable car. I really love it on so many aspects. Charging at home is amazingly convenient and my initial range anxiety has proven to be a non issue. Love the car! Yet... In their attempt to automate things and build in interlocks to make it safe, they have made it impossible for me to control the car in a smart manner. -stop locking the doors! If I want them locked, I'll lock them! -I often drive the 100 meters from my house to my barn. No need for seatbelts here. Yet the car will lock the parking brake on until I buckle up. RIDICULOUS. It also locks the doors while it is at it. I am going to my barn to load things yet I have to go the extra step of unlocking. JUST LET ME HAVE CONTROL! -Utility mode is way too hard to implement. We have a small dog who stays in the car while we go about our business. It makes perfect sense to turn on utility mode with air conditioning then lock the car while we do our thing. Yet starting utility mode disables the fob from locking or unlocking the car. This is silly and difficult. I have to use the physical key to lock and unlock the car. It makes no sense to disable the fob! If the software is so smart, it ought to have one touch "Dog Mode" (like the Tesla does). -The ability to use the car's battery to supply AC power to external devices is great. It allows me to use the car as a 1500 watt backup generator. Yet the car absolutely will not allow me to take it below 20% battery. Again, stop with the control! I understand the risk. If I want to set that value a little lower, let me. Again, overall the car gets high marks. Just stop it with the philosophy of the car not allowing me to do what I want with it.
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MS
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Mark S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2026
Verified Review

It would be perfect if Hyundai would fix the ICCU issue.

I love my Ioniq 5, it handles well in all conditions. I wish that Hyundai would finally fix the ICCU issues that they choose to ignore. I am afraid to take it on long trips due to this issue. I also am not happy with the service department at Morrie's 394 Hyundai.
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SY
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Steve Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2026
Verified Review

Reliable and comfortable

I love electric cars.
Recommended
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DB
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David B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2026
Verified Review

The IONIQ5 is hard to beat!

After 3 years and 20K miles, our IONIQ5 is our favorite EV to drive, particularly on longer journeys (we also have a 2017 Chevy Bolt EV). Our Hyundai still has it good looking styling and the Digital Teal exterior complements it appearance and remains just like new. It's roomy and has excellent road manners and performance.
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CF
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Cindy F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2026
Verified Review

Love it even with its small issues

Two small demerits keep it from being in the 95 scoring range
Recommended
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DW
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Darryl W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2026
Verified Review

Solid AWD EV

The Ioniq 5 is a fun to drive and competent vehicle for my driving needs. I am a city driver and have a level 2 charger in my garage. I can easily charge weekly at my leisure. We have two EVs and have, thankfully, forgotten what the smell of gasoline on your hands was like. Like most Hyundais this car came well equipped and was a good buy. In Colorado AWD is not optional. We have our share of snow and the AWD is capable and comforting.
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GS
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Gary S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2026
Verified Review

Best car I've driven over 60 years.

No gas worries. Part of my clean energy life style. Never, ever caused me any problems. Service was excellent and easy.
Recommended
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HV
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Hans V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2026
Verified Review

great car

love the car, so minor things that might be improved in the newer ones
Recommended
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EN
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Ellen N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

Good EV

We like the energy savings on the car and it handles pretty well. The range varies greatly though according to speed and AC usage. We're looking forward to the day when there are more high-speed charging stations available.
Recommended
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RK
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Ronald K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

Really Great EV

Super comfortable and fun to drive. We love this vehicle! Very roomy interior for a big and tall driver.
Recommended
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DW
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Dan W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

Great value, great service, great vehicle.

Couldn’t be more proud and happy with my IONIQ 5. I have a friend who just bought an Ionic 9, I like my older IONIQ 5 better.
Recommended
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RZ
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Robert Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2026
Verified Review

Decent EV but does not hold its value

Smooth ride, range is ok, but only if outside temperatures are good. If it's too hot or too cold, range is greatly reduced. Interior finish is luxurious, exterior appearance is distinctive as well. My only real issue with this vehicle is the rear window: if you're going to put a large window at that angle on the back, you need a wiper for that window. I don't know how many times rear vision has been obstructed by rain or snow due to the fact there is no wiper there.
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Hyundai Motor America responded on 07/08/2026 11:43 AM

Hello Robert, Thank you for sharing your feedback on your IONIQ 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
TM
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Thomas M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

2023 Ioniq 5

See below comments.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
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  • Fun
  • Performance
  • Comfort
  • Styling
RP
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Robert P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2026
Verified Review

Ioniq 5 excellent vehicle

Other than the difficulty adjusting to electric vehicle, it has been a pleasure to have and drive the Ioniq 5.
Recommended
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MP
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Matthew P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2026
Verified Review

Would be 5 stars if not for 2 ICCU failures

Fantastic car. Excellent range, consistently the fastest level 3 charging when charging in public, comfortable interior and features. But I've owned the car for 2 1/2 years and the ICCU has failed twice. In fact I am approaching my annual ICCU failure, so I should make some plans to have a tow truck on speed dial. For this reason I cannot recommend this vehicle to anyone I care about.
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Hyundai Motor America responded on 07/02/2026 10:11 AM

Hello Matthew, We are sorry to hear about your experience with your 2023 IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ) If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151  Thank you ^cc.
SO
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Shad O.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2026
Verified Review

2023 ionic 5

I love this car. The dealer has been rough to deal with but otherwise its a lovely experience
Recommended
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BD
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Brian D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/01/2026
Verified Review

Not worth it

Much better options for the price.
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Hyundai Motor America responded on 07/01/2026 03:56 PM

Brian, thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
TL
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Thomas L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2026
Verified Review

BEST HYUNDAI EV

34K miles with NO significant problems. 12V battery failed, a known problem I was anticipating, fixed quickly under warranty. Nothing else…
Recommended
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AA
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Avinash A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2026
Verified Review

Most spaceous vross over

We enjoy IONIQ 5. After some issues with ICC and therefore starting, ACC speed issue which got fixed under warranty. The display screens are the best.
Recommended
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JS
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James S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2026
Verified Review

Great car

Great car, fun to drive
Recommended
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