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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1797 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1797 Reviews)
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Reviews

BR
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Brian R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Dependable and fun to drive. Fast charging ability is amazing.

No major problems. Amazing performance in our 110F weather. Some minor trim problems
Recommended
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SW
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Stephen W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

kfasdfasd

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Recommended
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MH
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Mary H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

High performing comfortable sedan

Excellent handling, extremely comfortable interior, lots of fun bells and whistles.
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DS
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Daniel S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Unrivaled driving experience

Took some getting used to going from gas to electric but I could not imagine going back
Recommended
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SF
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Sidney F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Hyundai

Great except for 12 volt battery problem that took too long to resolve. Also, air conditioner did not work a month after purchase and it took the entire summer before it could be fixed.
Recommended
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JQ
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James Q.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
Verified Review

Excellent experience with our first EV

We bought our Ioniq5 when we were pressed to make a decision so it was a leap of faith to buy an EV. At the time I was driving 900 miles a week and it seems like a practical move. We get about 250 per charge. Closer to 300 in summer and closer to 200 in cold winter days. The performance is great as you would expect. This car is very roomy for it's size. I am 6'4 and have plenty of leg and head room. 65K miles in 2.5 years. I have bought tires and rotated them. That is it. No other repairs, no oil changes fluid flushes. We have a level 2 charger in our garage which makes it very easy. Public charging is better than it used to be but not always convenient. Public charging doesn't even come up except for road trips. It can add 20 minutes every 3-4 hours to a regular stop for gas and requires more forethought. The pluses for us far outweigh the minuses.. All in All I think it's the best vehicle we have purchased
Recommended
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FP
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Froilan P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
Verified Review

Excellent EV

Excellent EV
Recommended
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JS
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Jeremy S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/11/2025
Verified Review

Little annoying noises, terrible customer service

The car has had minor issues like rattling and shaking at highway speeds. The customer service department at several locations is awful. They are rude, dismissive and inattentive. I am looking forward to trading it in next month and going with a different company.
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Hyundai Motor America responded on 07/14/2025 06:20 AM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. We encourage you to visit another local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
SY
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Sidney Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2025
Verified Review

Love the driving experience

Inside comfort and on the road performance is excellent. A joy to drive.
Recommended
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QR
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Quintin R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
Verified Review

Top of the line EV choice

This car has been more than I hoped for. It's very roomy, smooth operating with great EV mileage. It has very nice pick up compared to my last car.
Recommended
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LC
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Leslie C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
Verified Review

greart car, could use some basic improvements

We're very happy to have had this car for two years now.
Recommended
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CK
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Cody K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
Verified Review

A dream car with a few manageable flaws

This car is a dream, the design is unique and beautiful which makes it stand out but not aggressively. I love the interior room, the way the vehicle drives and handles and it just feels well made which I can't say for some other EV brands. Here's what I don't like and that needs improvement: the auto windshield wiper function is erratic and inconsistent. Sometimes it will be pouring rain and my wipers won't turn on, and other times it will be barely a drizzle and the wipers kick into furious action. I want more physical buttons and less touch-screen. Especially for AC controls. The rear windshield needs a wiper and I wish the turn radius was better. I also hate the SaaS model with the app. This November the Bluelink trial will end and I absolutely hate that I have to pay a monthly fee to keep what should be basic services like remote lock and vehicle start. This is my first time encountering this with a vehicle and I will make sure for my next vehicle to find one that does not have this subscription model. I do not feel valued as a customer as a result.
Recommended
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JC
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Joyce C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

LOVE this car. It literally floats; easy to drive, spacious!

Fabulous car
Recommended
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DW
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Denise W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

Ionic 5 - ver satisfied

Have been very happy with it
Recommended
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GB
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Gopal B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2025
Verified Review

My Hyundai I 5

Reliable , adequate space , very functional Charge in winter declines rapidly
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AM
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Allan M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

The Ioniq 5 is the nicest car we have ever owned

This is a wonderful vehicle
Recommended
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EW
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Eric W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

Great car with a few flaws

Good things: Efficient, quiet with respect to road noise, smooth ride, great styling in and out for the most part. Tons of room and adjustability with the front and back seats and hatch. Good acceleration even with having the rwd version, I really appreciated being sent a complimentary NACS plug adapter since the 2023 models have the ccs type plug. The bad: corrective steering can feel very aggressive at times to the point of feeling almost dangerous. maybe not enough margin is given on where in the lane you can be before it decides to activate. Can feel like I am fighting it for control of the steering and i have to toggle it off at times. The capacitive buttons on dashboard are ok, but I would prefer a few more physical buttons and appreciate the ones that are there. Driver side door rattle has been annoying as has trunk rattle and sounds like an issue many may have had to deal with. Slight anxiety about potential ICCU blowout. Had to replace the original 12v battery after only 15 thousand total car miles; hoping this isn't a trend. Needs a rear wiper (I know this has been fixed at this point for newer models). Overall I love my car and plan on driving it until the wheels fall off.
Recommended
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LW
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Layla W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

Great car

We've been driving our ioniq5 for a year now. Loved every minute of it.
Recommended
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KC
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Kary C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

Ioniq 5 is amazing

I love my ev ioniq5. I dont love 5 recalls in 2 years. I dont love that i was for ed to drive 140 mile one way for the blasted recalls. That being said this car is best ev i have seen its its price range. No rear windshield wiper really stinks. But I still love the car.
Recommended
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DR
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Darien R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
Verified Review

Impressive package, a few criticisms

I'll be brief because I don't like to spend a lot of time doing this for free. Hyundai can pay me. So this is an impressive platform, lots of room due longer wheel base. Looks super cool, nice range, charges super fast. Now the complaints, why not a frunk? My model Y has one and I use it all the time. Why doesn't have over the air updates like Tesla, in 2 years the software looks dated already, navigation is bad, needs work. No trip planing using super chargers, no automatic battery pre conditioning. This is a huge one, why put a star button in an EV? Makes no sense and it cost money. Another big one, the phone connection is trash, I wish it would unlock the car at proximity like Tesla but no, you have to take the phone of your pocket, load the app, put it in the wireless charger, just remove the feature if you won't do it right. In a good note, comfort and build quality is amazing at the price point.
Recommended
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