The crew at Shift Right are awesome! Their diagnosis was spot on and Toni worked tirelessly to deal
with the warranty company! I would strongly recommend you take your vehicle to them for service!
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A bad ring on an oil filter was installed. The way I found out is seeing a 5 x5 oil spill covering my
garage floor! Went back the smug guy at the counter, no eye contact handed me a less than half bottle of cleaner and continued on his computer. They installed a new filter and he said, there is no charge. Did I ask? -No. So at the bottom of he receipt is the customer satisfaction that says they want to “ keep” their 5 star rating. I called on a Friday and the gal said maybe by Monday I would get a call back. In 10 min the DM called me back and was apologetic after I related my tale of woe. He sent a super nice kid over to spread kitty litter through the entire mess. Two days later he was back and swept it up and applied more cleaner and washed it all down with a circular machine. It looks fine. He worked on my garage floor at least 2 hours til I was satisfied. The other reviews on this page are not very encouraging but everyone deserves a 2nd chance…?
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Bill did it again! The 2001 Subaru Outback is safely back on the road. The brake booster is no longer
carried by dealerships. Had to be shipped from Kansas. Bill came in on his day off-Memorial Day-to install this part and make another satisfied customer! Thank you Bill!
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